Berlin City Toyota of Portland

Mr Hayes was a great sales person he went out of his way to help us. We were having cell plone issues and he continued to follow up by comp and land line contact. My husband and I are also very early risers to help us. We were having cell plone issues and he continued to follow up by comp and land line contact. My husband and I are also very early risers and he answered his cell one morning while he was shaving countinued to be helpful and polite you don't see many people these days willing to help out anyone on their own time as he did not a grumble just the sound of running water to say. Thank You Tom Hayes More

My relationship with Tom Hayes began over email. After passing a few emails around, my fiancee and I decided to show up one day unannounced after a disappointing trip to a dealership I had bought my previ passing a few emails around, my fiancee and I decided to show up one day unannounced after a disappointing trip to a dealership I had bought my previous Toyota from. It was a rainy Saturday and there were people everywhere...the place was packed! We asked for Tom and explained that he wasn't expecting us.......no surprise he was with another client....again, the place was booming. While we waited for Tom, at least 5 other salesmen asked if we were all set....everyone was so attentive to make sure were taken care of. When Tom came out and I told him who I was, he knew exactly which vehicle we were there for.....as if we were his only customers. Within minutes it was ours. No pressure, great price and awesome staff....what more could one want when making such an important purchase?! I would recommend Tom Hayes and Berlin City to anyone!!!! More

I had an amzing experiance here, we were able to get the price we had wanted with no arguments. Tom was great to work with and he really helped us out in what we needed and/or wanted. I would recommend this price we had wanted with no arguments. Tom was great to work with and he really helped us out in what we needed and/or wanted. I would recommend this dealer and this specific sales to anyone of my friends. Me and my husband had a great experiance here and hope to work with them again sometime soon. More

Bobby Valle was pleasant and easy to work with. No high-pressure or over-the-top salesmanship. He answered our questions with facts and honesty. It was the easiest car-buying experience ever! I've had high-pressure or over-the-top salesmanship. He answered our questions with facts and honesty. It was the easiest car-buying experience ever! I've had my car serviced at Berlin City Toyota before, and I know they have a fantastic service department. They are always on time and usually come in a little under their quote, so I look forward to working with them in the future (and their waiting room is the best!). Thanks, Bobby! More

My experience with Berlin City was great! My salesman, Bobby Valle, was terrific. Bobby was efficient, knowledgeable and understanding of my needs and how he could make everything work for me. Being a f Bobby Valle, was terrific. Bobby was efficient, knowledgeable and understanding of my needs and how he could make everything work for me. Being a first time car buyer, I was very nervous and unsure of what to expect. Bobby put my mind at ease, talked me through the whole process, explained all my options, made the experience comfortable and enjoyable, and helped guide me to find my best fit. I love my new car and the whole process was smooth, stress-free, and manageable thanks to Bobby! More

My husband and myself had been searching around for a good care salesman to deal with in looking to purchase a new car, and was recommended calling Tom Hayes at the Berlin City dealership in Maine. So th good care salesman to deal with in looking to purchase a new car, and was recommended calling Tom Hayes at the Berlin City dealership in Maine. So that is what i did, and i am so very glad i did. 3 days later, we were driving home our new car! Tom was excellent to work with. He responded immediately to my calls, answered all my questions, and gave me his advice on which vehicle would best fit our family. He also gave us the best deal for our trade in car out of 4 other dealerships we had called. I would highly reccommend using Tom as your salesman to ANYBODY looking to buy a car, and am very grateful we met him when we did! More

Ramzi ensured I got the best deal on my new vehicle. He was sensitive to my needs, timing, & financial situation. As well, he went out of his way to make the purchasing process easy for me. (Key, since I was sensitive to my needs, timing, & financial situation. As well, he went out of his way to make the purchasing process easy for me. (Key, since I had a tne 6 week old child!) After the sale, he continues to be in touch with me and make certain my vehicle is being properly serviced. I have recommended him to several of my friends (also new moms!) for their future vehicle needs. More

I have been servicing my vehicles with berlin city for the past 4 years and have had nothing but great experiences with the way my vehicles and I have been treated. My experience in the years I have been the past 4 years and have had nothing but great experiences with the way my vehicles and I have been treated. My experience in the years I have been servicing with berlin city they've always had great attitudes with a great desire to fulfill my needs. I highly recommend berlin city. More

My excellent rating says it all! Each time since I My excellent rating says it all! Each time since I purchased my Prius, service at Berlin City has been easy and exemplary. I have appreciated the c My excellent rating says it all! Each time since I purchased my Prius, service at Berlin City has been easy and exemplary. I have appreciated the comfortable setting provided for customers complete with WiFi, television, iPad use and beverages. It's also an appreciated perk to have a complimentary car wash each time I have my car serviced. More

I am giving this rating due to the fact of many reasons. I have worked with Manny Arruda for years. I have the trust in him with my vehicle and all its needs. For him its making me and I am sure many othe I have worked with Manny Arruda for years. I have the trust in him with my vehicle and all its needs. For him its making me and I am sure many other customers happy with their service needs and that he does not take me or them for granted and respects what they need and work with them monetarily for their budget or finances. That you don't find with most people its take the money and run. He wants to assure good value with every service visit. More