We own four cars; one Honda and three Toyotas. As my daughter and I waited for the car to be serviced and inspected, Derek Federico was very kind, professional, and told us exactly what to expect. This is our daughter’s first automobile and she is learning how to navigate the responsibilities of car ownership. With that in mind, Derek’s exceptional people skills made us both feel at ease and turned this experience into a very positive one. You should feel very fortunate to have Derek on your team!