Berlin City Toyota of Portland

Great online experience led to a sale I did most of my research online when shopping for my next vehicle, mostly because I lack the time but also because many dealerships will be extremely I did most of my research online when shopping for my next vehicle, mostly because I lack the time but also because many dealerships will be extremely aggressive and / or glib to try to get you to make the purchase immediately. Working with Dominick was the opposite experience. He provided a strong quote up front, was responsive to further inquiries, and didn't flood my email trying to get me to come into the dealership. When the day came, I drove the additional half-hour to Portland and purchased my new car from him. Cliff facilitated the paperwork side of things to make sure I could get a good financing offer through the dealership, and I spent considerably less time overall embroidering my name on sheafs of paper than I ever had before in a dealership. I'm glad I was able to work with Berlin City, and am very pleased with my purchase experience. More

Deceiving This is the second time that I had really bad experience here. It’s awful! Telling costumers how long the service is gonna take is very important beca This is the second time that I had really bad experience here. It’s awful! Telling costumers how long the service is gonna take is very important because people work around there schedule to get things done to make it to work or any other commitments they may have. Especially mentioning to them you will have to work right after. I was told it will take 30 to 45 minutes for my service base on the workflow and how busy they are but my car didn’t get done after an hour and half almost two hours for an OIL CHANGE! More

Works hard to resolve issues My experience started out negative but after working with Matt, the general manager, we were able to resolve the issues. He was patient and helpful an My experience started out negative but after working with Matt, the general manager, we were able to resolve the issues. He was patient and helpful and worked hard to make my experience a positive one. More

Very Happy with BCT service The Berlin City staff was prompt and efficient. The price was reasonable and Service Advisor Eric Ellery was very helpful and accommodating. I would The Berlin City staff was prompt and efficient. The price was reasonable and Service Advisor Eric Ellery was very helpful and accommodating. I would definitely rhighly ecommend Berlin City service. A totally positive experience. More

went to get an oil change I found the experience to be superb with Eric Hale. Kept me up to date with the progress my car was making and recommended everything that needed to b I found the experience to be superb with Eric Hale. Kept me up to date with the progress my car was making and recommended everything that needed to be done. Loved the experience. More

excellent Very happy with the service. The whole experience was great and would recommend Berlin City Toyota of Portland to any one who values their car. Very happy with the service. The whole experience was great and would recommend Berlin City Toyota of Portland to any one who values their car. More

Thanks, Derek Derek did a great job. My appointment was unscheduled and I was fortunate enough to be helped by him in an efficient and satisfactory manner. Derek did a great job. My appointment was unscheduled and I was fortunate enough to be helped by him in an efficient and satisfactory manner. More

Extremely helpful We are extremely satisfied with our experience, Dominick was extremely helpful and informative, he was a pleasure to work with . The car is fantastic We are extremely satisfied with our experience, Dominick was extremely helpful and informative, he was a pleasure to work with . The car is fantastic and we feel comfortable that we got a fair deal More

Wonderful Experience We love Berlin City, Portland. This is our fourth lease with them and it has always been great in every aspect. Our sales person, Mike Perfenno was We love Berlin City, Portland. This is our fourth lease with them and it has always been great in every aspect. Our sales person, Mike Perfenno was extremely helpful and made our purchase a pleasant experience. He is an asset to their group. More

incredible experience working with the Berlin City group! Traded in my 14 SR5 4Runner for an 18 TRD OR Premium 4Runner. I did everything online working with Matt and he did a great job responding to my questi Traded in my 14 SR5 4Runner for an 18 TRD OR Premium 4Runner. I did everything online working with Matt and he did a great job responding to my questions/concerns and walking me through the process. Lee in finance was also great and answered all my questions. Car was delivered to Vermont on Monday and I love it! Amazing experience overall!!! More