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Berlin City Toyota of Portland

Portland, ME

4.3
1,148 Reviews
Berlin City Toyota in Portland, ME proudly serves customers throughout Maine including Scarborough, South Portland, Falmouth, Yarmouth, and Windham with new Toyota & Lexus models, quality used cars, certified service, and expert financing. We offer market-based pricing, competitive rates, pre-owned protection, and door-to-door delivery. Enjoy stress-free car buying with no-questions return, and a fast, transparent process that fits your budget. We’ll even buy your car whether you purchase from us or not. Our Service Center offers transparent pricing, expert technicians, upfront multi-point inspections, and convenient options like online scheduling and pickup and delivery.
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191 Riverside Street

Portland, ME

04103

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Showing 1,148 reviews

August 15, 2018

incredible experience working with the Berlin City group! Traded in my 14 SR5 4Runner for an 18 TRD OR Premium 4Runner. I did everything online working with Matt and he did a great job responding to my questi More

by VTRunner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knightly, Lee Ross
August 09, 2018

Derek Federico is an asset to Berlin City Auto Group We own four cars; one Honda and three Toyotas. As my daughter and I waited for the car to be serviced and inspected, Derek Federico was very kind, pro More

by Andi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Federico
August 07, 2018

It was amazing. I was so pleased with my visit. I had an issue with a cracked dashboard shield and the problem was resolved. I also found the service personable. More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Blaney
August 02, 2018

toyota plus service excellent service and the professionalism timeliness and overall experience was enjoyable and welcome. . . . . . .look forward to continuing my relati More

by gc3347
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
derek
August 02, 2018

Excellent Interaction Had a great experience buying a new Tundra from Berlin City. Mark Hunter was quick, efficient and friendly taking care of the sale and after sale ser More

by asdfasdfsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2018

So Happy With Berlin (Westbrook) Toyota Matt was so patient, answering all of my questions. He also gave me information that was most helpful. We negotiated via email.Monday, closed the de More

by JCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knightly and the finance manager (tall blond, very pleasant)
August 01, 2018

Gabe Axelsen Gabe was great, he was very helpful with all of the information. He was able to get me in and out quickly, getting me the car that I wanted to purcha More

by nehusky13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Axelesen
August 01, 2018

Good dealership The price was negotiable, the sale person was clearly explained, patient, friendly and respectful to the customer. Explained all the options on the t More

by Letruck2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erich Buchholz
August 01, 2018

service We have bought 5 different Toyota from Berlin thru the years & always had great maintenance service there. My husband always deals with Diane in that More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane in service
July 31, 2018

Out in less time than promiced Service Advisor Derek was straight forward and got my in and out in less time than he estimated. I always appreciate the car wash before getting my v More

by Doug
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Federico
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