Berlin City Toyota of Portland

Working with the team at Berlin City Toyota was great! From my salesperson, Harold, who was absolutely top-notch, going out of his way to please me, to the Sales Manager, Mark and the General Manager Eric From my salesperson, Harold, who was absolutely top-notch, going out of his way to please me, to the Sales Manager, Mark and the General Manager Eric, everyone did an amazing job representing the company's new motto: "easy." They worked hard to make me happy, and provided superb customer service! They do care about the customer and work hard to provide a positive, friendly experience. I am very happy with my purchase and look forward to working with Harold and the team at Berlin City Toyota in the future. More

I called Harold and told him what vehicle I wanted and even though it was located at a different lot he got it and delivered it for me. Harold is a great salesman to work with. I am in love with my Toyo even though it was located at a different lot he got it and delivered it for me. Harold is a great salesman to work with. I am in love with my Toyota Sequoia and hope I never have to get a different vehicle but if I do Harold is the person I will call. More

I am on my second Toyota and have always had Harold help me. He is respectful, professional, and I trust that he is looking out for my best interests! I have always been greeted with a hello and a smile an me. He is respectful, professional, and I trust that he is looking out for my best interests! I have always been greeted with a hello and a smile and Harold never fails to check in on me when I have service completed, he is so accomodating he actually made me feel special, like I was the only customer he checked in on when I came in :) I was so impressed with the service received I brought my mother into the dealership. She has never been a Toyota customer and at her age (Sorry mom!) isn't thrilled about trying different vehicles. Harold was very very patient with answering all her questions and ensuring she knew exactly how to use the new gadgets she wasn't accustomed too :) Harold is spoken about on a first name basis in our home and we always make sure the other one says hi to him for us!! More

Bought a 2013 RAV4 4WD XLE in December 2013 and had a great experience! Worked with Nick Nadeau and not only did he give me his best price up front (which beat every other dealer in Maine by a good margi great experience! Worked with Nick Nadeau and not only did he give me his best price up front (which beat every other dealer in Maine by a good margin) but he was no pressure, honest, and a total professional! I've had many bad experiences with car dealers in this state lying, moving around numbers, and generally being an adversary. I have to say that Nick and Berlin City were a total exception to this. They made buying a car a pleasure and I will definitely be back. More

This is the third Toyota truck that I have bought, since 2008.I enjoyed the 08 Tundra very much, got a Tacoma but decided that it was just a bit small for my taste. I was at the Maine Trappers Rendovus in S 2008.I enjoyed the 08 Tundra very much, got a Tacoma but decided that it was just a bit small for my taste. I was at the Maine Trappers Rendovus in September. The dealership had a red Tundra displayed. I talked with Harold about a trade I gave him a figure to reach and we came to a agreement on the trade. It was delivered on Wednesday of that week just as they had promised . I have enjoyed my experience with the dealership, and with Harold .Keep up the great service. More

Had a Head on collision On June 23 2013 and needed a new car so I chose Toyota and I am glad I did the people were excellent and were very nice and understood my dilemma and were very helpful with my needs car so I chose Toyota and I am glad I did the people were excellent and were very nice and understood my dilemma and were very helpful with my needs and I have been advertising to all of family and friends about Toyota and how helpful they are would not choose anything but Toyota thank you again for all that you have done for me More

What a great sales rep to work with! Harold Blaney is friendly, courteous and very knowledgeable of the Toyota product. I purchased a 2012 Toyota certified Camry in June of 2013 and I couldn't be happier friendly, courteous and very knowledgeable of the Toyota product. I purchased a 2012 Toyota certified Camry in June of 2013 and I couldn't be happier! The vehicle is safe and reliable. I had previously been a loyal Honda owner with another Berlin City dealership, but I decided after five Hondas I needed a change. I am so glad I decided to purchase a Toyota from Berlin City. I am really enjoying it. In addition to a great sale which was easy and very relaxed, Harold will check in with me every time I bring the vehicle in for service. He is committed to maintaining my satisfaction with the vehicle and the service department. In addition to Harold, Corey Smith is a great service partner at this dealership. As difficult as it is to have a vehicle serviced correctly, I know that Corey always strives to get it done correctly the first time. The warranty work that I have had completed was done correctly. They even provided me with a loaner while my vehicle was being serviced. I always enjoy seeing both of them and knowing that they are taking care of me and my car. Kudos to both Harold and Corey for providing over the top customer service! I truly appreciate your professionalism and your great customer service! More

I recently worked with Tim Brown at Berlin City Toyota in Portland, and the experience was great. Tim worked with me both in person and online, and I left with a new Highlander for a great price. I will re Portland, and the experience was great. Tim worked with me both in person and online, and I left with a new Highlander for a great price. I will recommend this dealership, and especially Tim, to anyone in the area looking to purchase a Toyota. More

Our experience at your dealership was extremely pleasant. We had not decided to buy another Camry the day we visited but decided to do so after they offered us a better trade value for our 07 Camry, and mad We had not decided to buy another Camry the day we visited but decided to do so after they offered us a better trade value for our 07 Camry, and made us a deal we could not refuse. The other reason was because we really do like the Camry's. Our last car was economical and dependable. Sincerely, Dominic & Mary Distasio Sr. Westbrook, Maine More

Purchased a certified used Scion iQ, although with less then 6000 miles the car is still new. (and the initial break in done which is nice) Anyway, it was not my intention to buy until late next year wit then 6000 miles the car is still new. (and the initial break in done which is nice) Anyway, it was not my intention to buy until late next year with my sites set on the same model new. Just so happen to go on their web site to look around, and low and behold this baby pops up. The color is perfect, and it had the options on it that really mattered to me. (and the price was just too sweet not to jump out early on this) I'm 57 so all the high tech info jive doesn't do nothing for me, i.e.satelite radio and although it does have blue-tooth connect, I'll never use it. The day I get a smart phone will be the day I realize I'm dumber then I thought,,,ha, ha. So saw it on Monday put a deposit on it and picked it up on Thursday. My sales rep. Anthony Lekas who Bruce Wood was kind enough to set me up with, which worked out good because he's a mature person like myself and I do better with the over something crowd, well, he came out to my place and picked me up took me back to the dealership to finalize the deal which was basically done over the phone so that it was all about an hour. Enough time left over to visit my town hall and get it registered and my plates. Now if some reading this wonder what the heck is a 57 year old doing in a Scion iQ,,,I'm a minimalist. (and it's one sweet machine if you understand it's principles) The older folk out there who have bough cars over the years can relate to this when I say it can be very disheartening and dreadful having to purchase a vehicle from a dealer. I can't say the industry has changed, but Berlin City Toyota/Scion may have changed the rules of the game. You young people out there looking to get into your first new vehicle could certainly do worst. (no Vaseline required) Happy motoring.. More