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Bernard's Chrysler Dodge Jeep Ram

New Richmond, WI

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104 Reviews
Bernard's Chrysler Dodge Jeep Ram has been servicing the Greater St Croix area for over 85 years and offers a huge inventory from the full line-up of Chrysler Dodge Jeep and Ram vehicles, as well as a variety of pre-owned makes and models. With hundreds of vehicles to choose from, Bernard's is your 1-stop dealership for Sales, Service, Parts, Detailing, Body Work and Financing. At Bernard’s, long term relationships are the basis of everything we do.
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510 Deere Drive

New Richmond, WI

54017

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Showing 104 reviews

January 27, 2020

Chase is far and above the best salesman I’ve ever dealt with when purchasing a vehicle. 100% honest and genuine from start to finish. It is nice to have someone who actually cares about his work, is there More

by Greg Fencik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2020

Chase worked with my wife and I on a new RAM and a new Jeep Grand Cherokee. He was amazing though out the whole process and would recommend him to anyone looking to buy a car! We will for sure be returnin More

by michaeljorgensen55
Recommend Dealer
Yes
Employees Worked With
Chase Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2019

Best experience Test drive a one used and one new Jeep Wrangler. Chase was very informative and kept me up to date on what was going on with both vehicles, I ended More

by Marion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Bernard's Chrysler Dodge Jeep Ram responded

Awesome - thank you for the review :-)

June 12, 2019

2nd vehicle bought from this dealership Chase went leaps and bounds for us this time. After a oil change and a spur of the moment decision, Chase jumped hurdles for us to make this happen be More

by JKL horsemanship
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2019

Great experience before, during and after purchasing! I purchased a new vehicle a couple months ago. Chase answered all my questions prior to coming, buying and even after my purchase of my new Jeep. He w More

by StacieG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bylander
May 28, 2019

Went for oil change and tire rotation and recall on 2017 ram went to Bernards in New Richmond for oil change and tire rotation and recall on restraint control module. They never did tire rotation and could not More

by Patpacker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dallas B
May 29, 2019 -

Bernard's Chrysler Dodge Jeep Ram responded

I am seeking contact with you regarding this review to gain further investigation. Please contact me directly at 715-243-1326 or via email at tnielsen@bernardsnt.com - if I do not hear from you independently I will try to research our records to find you in the system. Question I have are about the recall : was this by appointment or walk in, if appointment did we tell you the parts were in stock (the manufacturer controls more than we do)?? The oil change : Ram trucks require several quarts of oil and you can do conventional, semi synthetic, or synthetic and cost range so I want to know which service we did for you (and were you not able to find our discount coupons online - or did you expect us to offer you a discount we previously discussed?) The rotation : there are times the rotate should not be done based on tire condition - in this case did we over look it for some other reason? As a rural dealer we strongly value our customers and their concerns. Although I would rather they call to discuss over posting it first, I understand that these types of shout-outs are part of the social media wave. My intention is to gather facts and see if we can come to a resolution if one is warranted. We appreciate any efforts put in to reaching back out to see what we can do - Todd UPDATE - was never able to catch up with this person so they must have stayed on the other side of the Scenic River Crossing....

April 17, 2019

Highly recommended Chase was excellent to work with. He was very friendly and laid back, making my experience there very enjoyable. I would highly recommend him to anyon More

by Kale123
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Bernard's Chrysler Dodge Jeep Ram responded

Awesome to hear everything went so well. Thank you!

April 13, 2019

Chase is awesome! Wouldn’t go with any other salesman! He makes it smooth & easy & always finds exactly what we are looking for! Thank you for everything Chase! More

by Caitlyn Brayall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2019

Fsntastic services, fair pricing and personal! Best dealership I’ve worked with; not exaggerating! Chase and the whole team allowed me to do much of the paperwork in a virtual manner, so that nigh More

by Davegous2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2019

Beyond words! Not often do we go to buy a vehicle. We did some research online and found the car we wanted. When we walked into Bernard’s it felt like a pressure fr More

by Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Bernard's Chrysler Dodge Jeep Ram responded

Perfect! Thank you for the shout-out.

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