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Bernardi Toyota
Framingham, MA
1,167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,167 reviews
February 10, 2020
Great service experience with very friendly service. The rep was friendly and I was able to see a video walk through of what the tech was doing on my truck. Highly recommend this dealer. rep was friendly and I was able to see a video walk through of what the tech was doing on my truck. Highly recommend this dealer. More
by Tompmv
Employees Worked With
Manh. Was my service advisor. , Vivien Martins
Helpful February 07, 2020
Kenneth and others are professional and knowledgeable. The shuttle employees were also very good. I was very satisfied with the over all service and especially having a shuttle available. The shuttle employees were also very good. I was very satisfied with the over all service and especially having a shuttle available. More
by CRT4128
Employees Worked With
Kenneth H., Vivien Martins
February 06, 2020
25,000 MAINTENANCE CHECKUP ADVISOR HAD EXCELLENT COMMUNICATIONS, TIMING WAS A LITTLE FASTER THAN PROMISED. HE SHARED VIDEO OF AUTOMOBILE SERVICE LOOKING AT MY VEHICLE. FOUND AN ADVISOR HAD EXCELLENT COMMUNICATIONS, TIMING WAS A LITTLE FASTER THAN PROMISED. HE SHARED VIDEO OF AUTOMOBILE SERVICE LOOKING AT MY VEHICLE. FOUND ANSWER TO A DRIVING QUESTION THAT I ASKED. HE WAS VERY HELPFUL AND PLEASANT. More
by ELIZABETH RACICOT
Employees Worked With
MANH PHAM
February 05, 2020
Excellent experience at Toyota today for the maintenance of my car. Fast services w knowledgeable workers. comfortable waiting room with coffee, snacks,TV and WiFi. of my car. Fast services w knowledgeable workers. comfortable waiting room with coffee, snacks,TV and WiFi. More
by Mericley
Employees Worked With
Manh - excellent
February 01, 2020
Advisor was amazing, however Without knowing blame, I noticed my left rear hub cap was missing as soon As I arrived home. Without being told. noticed my left rear hub cap was missing as soon As I arrived home. Without being told. More
by z_lavoie1
Employees Worked With
Vivien Martins
January 31, 2020
Vivien goes up & beyond to provide a fantastic service. She makes sure my car needs and meets all the requirements for my needs. The reason I keep coming back to Bernardi Service is because of her. Thank y She makes sure my car needs and meets all the requirements for my needs. The reason I keep coming back to Bernardi Service is because of her. Thank you Vivien. More
by Mishel
Employees Worked With
Vivien Martins
January 29, 2020
Loved the video, showed me just what needed to be done. The work was done on time, at the quoted price. These folks have been consistently great. The work was done on time, at the quoted price. These folks have been consistently great. More
by rick.dienel
Employees Worked With
The service desk rep was not listed
January 29, 2020
We worked with Dell and this was a very simple, smooth and quick process. No pressure, no haggling and great customer service! Thanks Bernardi Toyota! and quick process. No pressure, no haggling and great customer service! Thanks Bernardi Toyota! More
by rossano413
Employees Worked With
David Liang, Dell Silva
January 28, 2020
Great experience. Very helpful staff helped me find exactly what I was looking for. Not too pushy. Plenty of time was given to consider other options prior to committing. exactly what I was looking for. Not too pushy. Plenty of time was given to consider other options prior to committing. More
by Michaelhamm12
Employees Worked With
Dell Silva
January 15, 2020
Vivien was awesome in all ways!. She was friendly, knowledgable and timely. Explained everything very clearly. I would rec9mmend her to anyone. Very good employee and asset for bernardis. knowledgable and timely. Explained everything very clearly. I would rec9mmend her to anyone. Very good employee and asset for bernardis. More
by Freytwins
Employees Worked With
Vivien Martins
