Bernardi Toyota

Bernardi Toyota I had an excellent experience all around. I would recommend to anyone. All were friendly, experienced and knowledgeable. They went out of their way to I had an excellent experience all around. I would recommend to anyone. All were friendly, experienced and knowledgeable. They went out of their way to find the car I wanted even tho it wasn’t in stock. More

Service Vivian was excellent. Not happy with the cars condition. Greasy handprints on the outside of the car. Found nuts and crumbs inside of the glovebox Vivian was excellent. Not happy with the cars condition. Greasy handprints on the outside of the car. Found nuts and crumbs inside of the glovebox More

Charged extra for something which was not asked Was here for a normal service but was charged for replacement of air filter without notice. Charging without notice is not something which is apprecia Was here for a normal service but was charged for replacement of air filter without notice. Charging without notice is not something which is appreciated. I hope this doesn’t happen to other customers too. More

Efficient, friendly, thorough Service personnel friendly and attentive. All services rendered explained well. Car was ready as scheduled. Future appointments and services that Service personnel friendly and attentive. All services rendered explained well. Car was ready as scheduled. Future appointments and services that will be necessary well explained. More

Excellence of customer service The customer service at Bernardi Toyota is exceptionally good...very helpful and courteous and kept me informed during the process of repairing my car The customer service at Bernardi Toyota is exceptionally good...very helpful and courteous and kept me informed during the process of repairing my car. The technicians were also able to diagnose the source of the car problem efficiently and effectively. Tony Saltalamacchia and Paula are two individuals who really made the visit quite a pleasant one for me. Thank you!! More

Great customer service from advisor Always good customer service from the dealership and took time looking for coupons for the added/needed service for the car, and also applied the expi Always good customer service from the dealership and took time looking for coupons for the added/needed service for the car, and also applied the expired coupon I had from last month ! More

State inspection and brake and valve gasket replacement My car was serviced as soon as I dropped it off. It was also ready much sooner than I expected. I was called by my service representative when it was My car was serviced as soon as I dropped it off. It was also ready much sooner than I expected. I was called by my service representative when it was ready. More

Outstanding professional service Even though there is a dealer closer to my home, I always come back to Bernardi Toyota of Framingham Their technical is very professional and they a Even though there is a dealer closer to my home, I always come back to Bernardi Toyota of Framingham Their technical is very professional and they are always good at explaining the particulars of the work to be done More

RAV4 Oil change and battery replacement The service person gave me a detailed explanations of what needed to be done and the cost for that work. So I knew in advance what I was going to have The service person gave me a detailed explanations of what needed to be done and the cost for that work. So I knew in advance what I was going to have to pay for the total visit. More

Excellent service Had a very simple/easy service completed on a 2007 Camry. Viv (the service agent) was excellent. made one suggestion, to update the windshield wipers Had a very simple/easy service completed on a 2007 Camry. Viv (the service agent) was excellent. made one suggestion, to update the windshield wipers with an enhanced version, and I thank her for that (they work great). All work done within 75 minutes. And all done with a smile! More