Bernardi Toyota
Framingham, MA
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blew a tire Many thanks to Corbin, my service advisor. I blew a tire and he had everything figured out in no time. He helped me make the best of a tough situation Many thanks to Corbin, my service advisor. I blew a tire and he had everything figured out in no time. He helped me make the best of a tough situation! Really a pleasure to work with. More
Service Department Phil in the Service Department was terrific from start to finish making sure we were satisfied with the service and that all our needs were met! Phil in the Service Department was terrific from start to finish making sure we were satisfied with the service and that all our needs were met! More
Best service in the area Always get the best service, love my advisor and service are always the best. Communication about the work is great and the time is the best Always get the best service, love my advisor and service are always the best. Communication about the work is great and the time is the best More
Bought a car Oren was friendly, patient, easy to work with, and accommodating. He was a nice guy who did all he could to get me the vehicle I wanted. It was an eas Oren was friendly, patient, easy to work with, and accommodating. He was a nice guy who did all he could to get me the vehicle I wanted. It was an easy process. More
Used 4 Great selection of Toyota Rav 4’s w/ very comp. prices and low miles. Free car fax report nice benefit. Somewhat difficult getting out of dealership Great selection of Toyota Rav 4’s w/ very comp. prices and low miles. Free car fax report nice benefit. Somewhat difficult getting out of dealership onto route 9 east and then change direction. More
Used car My sales person Oren was very good at what he does was always happy went above the call.the sales manger spiro was right the to make sure everything w My sales person Oren was very good at what he does was always happy went above the call.the sales manger spiro was right the to make sure everything went well for me.any question I had he would answer. More
Out of this world expérience. We all know how stressful buying a car can be so it is natural that I was apprehensive. I went to Bernardi Toyota and from the moment I walked in I wa We all know how stressful buying a car can be so it is natural that I was apprehensive. I went to Bernardi Toyota and from the moment I walked in I was made to feel like they cared and appreciated my business. I was blessed with the most amazing sales person Julien who listened to my needs and went that extra mile for me. Thank you to Julien and rest of the Bernardi Toyota group. More
Fantastic experience. Everything went smoothly! The waiting area was clean and comfortable. Staff were excellent and couldn’t be more helpful. My car is running beautiful. The waiting area was clean and comfortable. Staff were excellent and couldn’t be more helpful. My car is running beautiful. More
HORRIBLE EXPERIENCE If I could give this place less than 1 star I would. Absolutely atrocious. They lure you in with competitive, fair pricing and then do everything in t If I could give this place less than 1 star I would. Absolutely atrocious. They lure you in with competitive, fair pricing and then do everything in their right mind to screw you over. The manager was an entitled *insert swear of choice here*. I saw the bad reviews online, multiple friends told me it was the worst experience of their life, yet I had to go check it out for myself. The service was incredibly slow, they keep you waiting around so you get antsy. Then the manager comes along and strews a whole bunch of bull at you until he offers you a $6000-under market price offer for your trade-in. When you naturally laugh and go to leave he gives you the typical sales guy “I’m on your side pitch” and goes back behind the desk with his buddies to do “everything he possibly can to get you a better offer” (translation: chatting and laughing until whipping a new number out of his ***). He comes back with new numbers >5 times, each one is obviously the absolute BEST he can do. I actually called my mechanic in front of him and my mechanic laughed out loud at his *best* possible offer. The manager then started panicking, actually started yelling at me, and had the nerve to say “you wouldn’t be here if you didn’t need us, you need this offer and this car, you won’t leave”. So I walked out, multiple times, and each time they chased me down offering me more money (I thought you hit your best possible offer 3,000$ ago?). Overall, do NOT go here, do NOT be lured in by the competitive prices—it is NOT WORTH IT. I have dealt with many a car dealership and many a car salesman and these guys were the worst of the worst! More
Slow air leaking tire I am happy that my tire problem was resolved so quickly at Bernardi Toyota There was a slow leak due to a faulty stem. Rise was effective explaining I am happy that my tire problem was resolved so quickly at Bernardi Toyota There was a slow leak due to a faulty stem. Rise was effective explaining the check in process and then the solution. More