Bernardi Toyota

Experience with Toyota Yesterday, November 27th, I had a good experience but in the past for service I had a bad one . It was lunch time and I took the shuttle to a restaura Yesterday, November 27th, I had a good experience but in the past for service I had a bad one . It was lunch time and I took the shuttle to a restaurant next to the dealership, while I was waiting to finish the service. I finished my lunch; the restaurant closed; I called so many times the shuttle to pick me up and that shuttle never showed up. It was cold and I had to call Uber. It was a really bad experience that I don’t want anyone to go through it. I never will ask for a ride, I prefer to take Uber. Very bad!!! More

Rose Reece in Service at Bernardi Toyota I always ask for Rose (at Bernardi Toyota) in thenservice dept. I trust her to give provide advice about what my car needs and when it needs it. I nev I always ask for Rose (at Bernardi Toyota) in thenservice dept. I trust her to give provide advice about what my car needs and when it needs it. I never feel like I’ve been sold something I didn’t need. . And today, when I had a problem with a tire and my battery and needed to get on the road within a few hours, she managed the whole appointment from beginning to end and and I was on the road faster than I thought would be possible. Rose is terrific! She’s easy to work with, has a great demeanor for customer service, and is a great ambassador for Bernardi Toyota. She’s my go-to person. More

Outstanding Vivian is an extremely professional customer service rep. She answered all my questions, explained procedures clearly, & even showed me the tire tread Vivian is an extremely professional customer service rep. She answered all my questions, explained procedures clearly, & even showed me the tire treads to help me make the decision to get two new tires. she’s a top notch employee. More

Excellent Service We found Selyna Anza, our agent, to be efficient, polite, and knowledgeable about the vehicle we purchased. Her professionalism was refreshing and app We found Selyna Anza, our agent, to be efficient, polite, and knowledgeable about the vehicle we purchased. Her professionalism was refreshing and appreciated. We were very pleased with our experience. More

Stress Free Great honest and friendly service! Made what normally is a stressful process “stress free” by answering all of our questions up front with a smile. W Great honest and friendly service! Made what normally is a stressful process “stress free” by answering all of our questions up front with a smile. Will highly recommend to others. More

Competence, efficiency and very good customer service Ken just greeted me with a smile in his face, took the car, sent me to the waiting area saying in one hour I would Ben called. I receive a text messag Ken just greeted me with a smile in his face, took the car, sent me to the waiting area saying in one hour I would Ben called. I receive a text message in minutes creating a conversation chanell between us. Less than one hour the car was ready and I left as very satisfied customer. I have new working with BERNARDI TOYOTA for the last 4 years! They are very good! More

Easy to work with. No nonsense dealer Great shopping experience. Used the internet to shop. Gave me a competive price and easy to get transaction completed. Less than three hours to get it Great shopping experience. Used the internet to shop. Gave me a competive price and easy to get transaction completed. Less than three hours to get it all done. Great experience. More

Great service adviser Phil. Phil was and always is great to work with. I have serviced my vehicles there many times and I always prefer to work with Phil. Phil was and always is great to work with. I have serviced my vehicles there many times and I always prefer to work with Phil. More

Cowboy is the best. I had the best experience with Cowboy. He was very knowledgable about the car and was respectful of my needs. I will only buy cars from Cowboy in th I had the best experience with Cowboy. He was very knowledgable about the car and was respectful of my needs. I will only buy cars from Cowboy in the future. More

Very disappointed and not happy I trade in my old car and bought used Toyota Camry 2018 they said in contract that they will give me 215$ for my old car and I received a check for 56 I trade in my old car and bought used Toyota Camry 2018 they said in contract that they will give me 215$ for my old car and I received a check for 56$ without any explanation why they deduct the money and did not give me 215$ according to the contract. I singed the cancellation form for the insurance but I did not receive anything from them and when I called and left a voicemail to Chris nobody get back to me, did not send me the registration for new car my husband went to the dealership and ask for it and they have it in the office but forget to mail to us ((((( More