Bernardi Toyota

They sell cars that do not pass inspection DO NOT DO BUSINESS WITH THEM! They sold me my used 2014 Camry with tinted windows and said the car would pass inspection with no problem. Not only ha DO NOT DO BUSINESS WITH THEM! They sold me my used 2014 Camry with tinted windows and said the car would pass inspection with no problem. Not only has it failed inspection in their service shop for the past 3 years, but I have had to spend money on removing the tint which was done last year according to state law limits. And again, this year, it has failed inspection in their service shop because of the tint. And yes, each year I explain that THEY SOLD ME THE CAR and THEY SHOULD MAKE THIS RIGHT. THEY DO NOT STAND BEHIND THEIR CARS! More

Excellent I can’t say enough good things about this dealership. My salesman Dell was superb! The whole team was great. Extremely knowledgeable and friendly. I’m I can’t say enough good things about this dealership. My salesman Dell was superb! The whole team was great. Extremely knowledgeable and friendly. I’m a customer for life. More

Good experience cost was outrageous I dealt with Vivien who was outstanding. She did everything possible to accommodate me. Work was completed on time and correctly. Costs were more doub I dealt with Vivien who was outstanding. She did everything possible to accommodate me. Work was completed on time and correctly. Costs were more double almost triple what I would expect to pay. For that reason I will be selective on when the vehicle will be serviced there. More

Oil change Great service in a timely manner for my 20,000 mile check up the attendant, mike was very professional and I was serviced in an hour Great service in a timely manner for my 20,000 mile check up the attendant, mike was very professional and I was serviced in an hour More

Good Service Service department is courteous, efficient, and knowledgeable about servicing your vehicle. In the 15 years of bringing my vehicle to Bernardi’s I ha Service department is courteous, efficient, and knowledgeable about servicing your vehicle. In the 15 years of bringing my vehicle to Bernardi’s I have never had a service issue. More

Purchase experience The salemsn and the finance person explained very well all the questions that I had for purchase of a new vehicle Toyota Highlander and trading of th The salemsn and the finance person explained very well all the questions that I had for purchase of a new vehicle Toyota Highlander and trading of the previously leased vehicle from other dealership in Hickory NC. The two gentlemen Julien Vargas and Dean Kaitan were excellent in explaining the vehicle features and how 2018 model duffered from Model 2015 the leased vehicle I had for trading. Dean Kaitan went over every items of the sales and purchase documents and help me to select options for 5 year maintence purchase as well. The manager was also very courteous and let me feel that the deal I made was very satisfactory as far as price of trading and purchase were concerned . More

Wonderful buying experience Julio was our salesman and he was extremely knowledgeable and professional. Very attentive to his customers. Overall great buying experience and wou Julio was our salesman and he was extremely knowledgeable and professional. Very attentive to his customers. Overall great buying experience and would recommend them to anyone. More

they stood by their product I had some initial issues with the salesman, and when I made my concerns know I was contacted by the General Manager who was very understanding and is I had some initial issues with the salesman, and when I made my concerns know I was contacted by the General Manager who was very understanding and is helping to straighten everything out. My expectations are rising for this company based on my discussion with the GM. UPDATE I am very pleased with the response of Bernardi's, I had an issue with the car (as used cars do) and the GM had me bring it to their service department and they made it right. Can't ask for more than that! More

Wonderful service! The service was very informative and the staff were very helpful and accommodating. I went with questions a few months ago and hadn't been back until The service was very informative and the staff were very helpful and accommodating. I went with questions a few months ago and hadn't been back until I was sure. After 3 months, with no visits between, they all remembered my face! Very helpful and friendly people! More

Easy! No pressure. Easy experience. There was no pressure from sales. Artie was great. They made things quick and simple. I would definitely recommend them to oth Easy experience. There was no pressure from sales. Artie was great. They made things quick and simple. I would definitely recommend them to others. Thank you More