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Bernardi Volvo Cars Natick
Natick, MA
727 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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727 Reviews of Bernardi Volvo Cars Natick
November 13, 2017
BELIEVE VERY LITTLE I wanted to purchase a 2015 Volvo s60 from wesseley volvo outside boston from my location in denver...I talked to them late friday..and agreed to the I wanted to purchase a 2015 Volvo s60 from wesseley volvo outside boston from my location in denver...I talked to them late friday..and agreed to the price. Paul t. was going to send an agreement and a deposit form to hold the car. Vadim the sales manager called and we discussed the out of state purchase, along with the logistics of getting temp tags or shipping the car. I NEVER got the purchase agreement saturday and tried calling. I proceeded on good faith to get temp tags , make flight arrangements and set up insurance. Monday they finally called back and told me they sold the car to someone else. Be hesitate about any information Paul T or Vadim provide to you. They each blamed the other for the problem. More
by PK
Employees Worked With
VADIM KELLI, Paul Tallino
October 27, 2017
Terrific experience I was pleasantly surprised with the effortless process for buying a new XC90. The sales consultant was super-friendly and knowledgeable, and there was I was pleasantly surprised with the effortless process for buying a new XC90. The sales consultant was super-friendly and knowledgeable, and there was zero pressure during negotiation. Everyone that I came into contact with was professional and non-confrontational. I'll be back when it's time for a new car and would recommend Benardi/Volvo of Wellesley to anyone. More
by ERS
Employees Worked With
Michaela Melone, Sam Lee
September 29, 2017
Unscrupulous delaer makes false promises I have purchased over a dozen brand new or near new cars in my life and never once have I had to pay to have the car inspected. Imaging paying $35k fo I have purchased over a dozen brand new or near new cars in my life and never once have I had to pay to have the car inspected. Imaging paying $35k for a certified XC60 Volvo suv and promised reimbursement for the $35 inspection fee. Never came. I left several messages for the salesman who assured me it would be taken care of, to no avail. It's a small sum of money, but it goes to credibility. Worse still, is we inquired if the car was previously owned by a smoker and were assure, "It's total creampuff. Never been smoked in". Four months later, turn on the A/C and the smell is unmistakable. From the hard sell tactics of the sales manager, to the broken promises, avoid this dealership at all costs. More
by MarkF
Employees Worked With
STEVEN PAGE, FRANCISCO ROBLEDO, Andrew Callen
February 25, 2017
Very pleasant buying experience. We recently traveled 2 hours each way to Wellesley to look at a preowned Volvo S-80, and were very glad we did. From our initial contact with Alfons We recently traveled 2 hours each way to Wellesley to look at a preowned Volvo S-80, and were very glad we did. From our initial contact with Alfonso Romano, it was a very positive experience. Barbara Goodman, our Sales Consultant, is very knowledgeable and extremely enjoyable to work with. There was no pressure to purchase the vehicle, but we did. It was just as advertised and exactly what we had been looking for. Steve Page is equally as knowledgeable. He reviewed the various programs we might be interested in, but again there was no pressure to purchase anything additional. We really liked the no pretense, no pressure attitude of the dealership and would definitely return. The car was delivered to us in NH within the week. More
by DMD
Employees Worked With
Barbara Goodman, STEVEN PAGE
February 16, 2017
Easy and Professional The experience was direct, honest, informed and easy. Great experience. Sales person was not pushy but direct and forthcoming. His product knowledge w The experience was direct, honest, informed and easy. Great experience. Sales person was not pushy but direct and forthcoming. His product knowledge was impressive too. More
by CSL
Employees Worked With
FRANCISCO ROBLEDO
November 14, 2016
First Experience with Volvo - Satisfied This was my first experience with the Volvo brand and I am really pleased. I recently leased a new XC90 from Volvo of Wellesley and from the moment I This was my first experience with the Volvo brand and I am really pleased. I recently leased a new XC90 from Volvo of Wellesley and from the moment I walked in the door it was a very pleasant experience. Paul Tallino was extremely warm, friendly, and knowledgeable. He answered all of my questions but was never pushy. I explained to him what I wanted and they were very aggressive in terms of putting together a great deal and made it easy to say "yes". I also have to mention Steven Page, who handled the finance portion of the deal. Once again he was very thorough but wasn't pushy and didn't waste my time which was much appreciated. I would definitely recommend Volvo of Wellesley. More
by JB
Employees Worked With
Paul Tallino, STEVEN PAGE
November 01, 2016
Volvo of Wellesley I purchased a Certified Used Volvo V60 .The Salesperson was extremely helpful and easy to work with(Barbara Goodman) as well as knowledgeable of t I purchased a Certified Used Volvo V60 .The Salesperson was extremely helpful and easy to work with(Barbara Goodman) as well as knowledgeable of the product. Steve Page was also great to work with on the business end.. Steve S More
by Steves
Employees Worked With
Barbara Goodman
September 27, 2016
So Disappointed I am a dedicated Volvo owner. I have owned two Volvos over more than 15 years. I stopped in a Volvo of Wellesley a couple of weekends ago with all int I am a dedicated Volvo owner. I have owned two Volvos over more than 15 years. I stopped in a Volvo of Wellesley a couple of weekends ago with all intentions of buying a fairly new pre-owned Volvo. Despite the fact that I was ready to make a purchase, the manager showed no interest in moving toward a deal. Either he thought I couldn't afford the car or he mistook me for someone shopping who was just browsing. What he didn't know was that I left my house with all intentions of buying a car that day AND I did. After lackluster interest in me by the manager, I went right down the road to AudoNatick and bought a fantastic Audi Allroad. The deal was signed and sealed within an hour. Volvo of Wellesley's loss was AudiNatick's gain. Bernardi makes money either way. If you want high quality service and attention, go to Audi Natick. More
by Disappointed Volvo Owner
Employees Worked With
Not sure who the manager was. He never actually spoke directly to me. I think the sales rep was Steve. He was perfectly reasonable, Steve Mullally
September 14, 2016
excellent service Barbara Goodman was easy to work with and VERY knowledgeable. Steven Page was also excellent to work with. Very friendly team at Volvo of Wellesley. I Barbara Goodman was easy to work with and VERY knowledgeable. Steven Page was also excellent to work with. Very friendly team at Volvo of Wellesley. I will go back. More
by joe
Employees Worked With
Barbara Goodman, STEVEN PAGE
August 30, 2016
Great people easy to work with... Follow up is excellent. Great car buying experience relaxed no pressure.. I went back and bought another car the next week. Francisco is a great communicator following up on Great car buying experience relaxed no pressure.. I went back and bought another car the next week. Francisco is a great communicator following up on all the odds and ends of buying a car. More
by John425
Employees Worked With
STEVEN PAGE, FRANCISCO ROBLEDO
