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Bert Ogden INFINITI

Edinburg, TX

4.2
48 Reviews

4901 S Expy 281

Edinburg, TX

78539

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Showing 48 reviews

June 14, 2022

Extremely satisfied with my service, service department is always friendly and helpful. Fast and efficient service. More

by naileavg1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Kalifa
June 08, 2022

This dealership provided me with an incredible experience! Highly recommend Pete Rodriguez as a salesman! It's impossible to overstate how grateful I am for what he did. This guy went an extra mil More

by Yesmin De La Cruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Rodriguez
May 23, 2022

The worst customer service I’ve dealt with. Months trying to get my issue resolved and no returned call. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo Kalifa
February 17, 2022

Communication is very poor. Multiple telephone calls are made and messages not returned. I purchased by infiniti from them and service after the sale is non existant. My tempora More

by Jeremy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan
February 15, 2022

This Dealership has always practiced courteousness and is very accommodating. From Mangers, Supervisors to Servicemen are reliable. More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvette , Nestor
February 12, 2022

Customer service with JuanCarlos is great. He is outstanding at his job. Overall the kindness and friendly attitude is a winner with me. More

by staceymailman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
January 03, 2022

No waiting for appointment. I got to dealership & the service man was ready for me. Recall was fixed & my car was washed for free. More

by Crissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Kalifa, LEO CEPEDA
Jan 04, 2022 -

Crissy responded

Professionalism & excellent service.

December 22, 2021

Great staff. Very friendly. Quick on service. Carlos Campos even gave me his cell number so I could text if I had any questions. I would definitely go back to them for service and/or a new car. &#128522 More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Campos
December 07, 2021

I have bought THREE vehicles here & took my mom to buy a vehicle here. You would think I could at least get a call returned. I have left three messages for the finance department or the manager to call me More

by joweeks00
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Receptionist
December 02, 2021

Excellent Facility, Excellent Service personnel, Friendly, courteous, nice and clean facility. Easy scheduling and communication. More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Yvette Daily, Juan Campos, LEO CEPEDA