Bert Smith BMW

Great service on fixing my BMW 530E. The issue was resolved very quickly and the part was ordered and installed the next day. The issue was resolved very quickly and the part was ordered and installed the next day. More

Thoughtful and compassionate. I was there for only an oil change. Something came up and I had to leave before my car was completed. They were kind enough to provide me with a r I was there for only an oil change. Something came up and I had to leave before my car was completed. They were kind enough to provide me with a ride home and then delivered my car back to me! More

Top of the line very good service and I will go back there again Thank you there again Thank you More

Only negative was the hourly rate for labor. ..I was charged 1hr. labor of $219 for looking at a simple problem for a broken nylon string on my headliner for my convertible hardtop, telling me it ..I was charged 1hr. labor of $219 for looking at a simple problem for a broken nylon string on my headliner for my convertible hardtop, telling me it would cost $2500 to replace it. if that took an hr., then my money will be spent better elsewhere. More

This dealership was very clean and organized, the salesman that helped me was very friendly and I would definitely recommend! salesman that helped me was very friendly and I would definitely recommend! More

I was sat but I thought that on a 3800 bil the dealership could have applied the diagnostic charge to the repair. You bring a vehicle in for repair one should not have to pay over two hundred dollars for dia could have applied the diagnostic charge to the repair. You bring a vehicle in for repair one should not have to pay over two hundred dollars for diagnosis if the dealership is doing the repair. More

Came in this week for our 24 month service. In and out in less than 2 hours. Comfortable waiting room, a nice coffee machine, and a FREE internet connection.....What more can you ask?. In and out in less than 2 hours. Comfortable waiting room, a nice coffee machine, and a FREE internet connection.....What more can you ask?. More

Great! Got four tires installed on our X5 same day and they did rim cleanup and scuff repair too! Would go back if needed. Got four tires installed on our X5 same day and they did rim cleanup and scuff repair too! Would go back if needed. More

I recently relocated from Houston, Texas to St. Petersburg, Florida and my BMW needed its first oil change. Natalie Swain the Senior Service Advisor went above and beyond the call of duty to answer Petersburg, Florida and my BMW needed its first oil change. Natalie Swain the Senior Service Advisor went above and beyond the call of duty to answer all my questions and resolve some minor issues with my vehicle. This was an extremely great experience to say the least. More

Excellent service and great advisor. Great experience. Very good. Very good. Very good. Very good. Great experience. Very good. Very good. Very good. Very good. More