Bert Smith BMW

The service advisor Alex is top notch. Very professional, provides great customer service and engages with the clients very well. The car service was great as well. Very professional, provides great customer service and engages with the clients very well. The car service was great as well. More

Always professional, always willing to give honest advice with regards to suggested repairs for budget minded individuals. Well done Bert Smith BMW, thank you. with regards to suggested repairs for budget minded individuals. Well done Bert Smith BMW, thank you. More

Vey good my , advisor , Alex. He took active right way and gave us clear instructions on the process. He took active right way and gave us clear instructions on the process. More

Every time I come into the dealership I'm always greeted, and I don't feel like a stranger Juan is my Rep and he has always kept me updated on the progress on my vehicle when I bring it in and let's me know and I don't feel like a stranger Juan is my Rep and he has always kept me updated on the progress on my vehicle when I bring it in and let's me know if it needs any other repairs, awesome keep up the great work. More

Great customer service and performance went above and beyond in my timely need Exemplary service employees beyond in my timely need Exemplary service employees More

Rodney was excellent! He made the entire sales process an absolute pleasure, and event though we arrived 30 minutes before closing, we are able to purchase our car very qu He made the entire sales process an absolute pleasure, and event though we arrived 30 minutes before closing, we are able to purchase our car very quickly. Rodney is a great asset to your team! More

This is a great dealership with an excellent service department, and Alex Richman is a great asset to and ensures a high level of service. department, and Alex Richman is a great asset to and ensures a high level of service. More

I needed a service for my car and arranged an appoint with Bert Smith BMW. The agent at the service desk was polite and efficient, I received a video review of my vehicle top to bottom and I was in and o with Bert Smith BMW. The agent at the service desk was polite and efficient, I received a video review of my vehicle top to bottom and I was in and out in less than an 1 1/2 hours. More

My second service visit since purchasing my 230i and 100% satisfaction once again. Many thanks to Service Writer Juan, I believe the Tech was Adam, and the drivers' who each took time to shuttled me to work satisfaction once again. Many thanks to Service Writer Juan, I believe the Tech was Adam, and the drivers' who each took time to shuttled me to work then returned my vehicle once it was completed -- in the same morning! I highly recommend Bert Smith BMW. More

Bert Smith is a great dealership. Natalie is my maintenance coordinator. She is always very detail oriented and professional. I love the video review of the findings that they send Natalie is my maintenance coordinator. She is always very detail oriented and professional. I love the video review of the findings that they send out. It ready helps to understand and confirm their findings and recommendations. More