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Bert Smith BMW

St Petersburg, FL

4.7
614 Reviews

3800 34th St N

St Petersburg, FL

33714

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614 Reviews of Bert Smith BMW

December 09, 2015

Bert Smith is excellent Bert Smith is top flight. Their used cars sales force, Dan especially were top notch and helped secure the car I wanted. I would recommend anyone to More

by jdixon15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Brandino
November 23, 2015

Great Dealership and Great People Mr. Michael Grace, client advisor, was very knowledgeable and professional throughout our buying experience. The wife and I spent a lot of time askin More

by CaptainJohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grace
November 11, 2015

Hands Down the Worst Service Department I Have Ever Been To! This is the first and last time I ever go to this dealership for service or buying a BMW. I do not complain but this is the most mis-managed dealershi More

by LuxuryCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
RON SERVIDIO
October 01, 2015

Sorely Disappointed I moved down here in August of 2014 from northern NJ. I always leased my cars and took my cars in for service at Park Avenue BMW. At Park Avenue BMW More

by MarDrz
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I don't remember her name
September 13, 2015

Informative quality salesman Rusty Russel our salesman was great during the sale and after . I'm a classic car dealer and appreciate professional sales people . Follow up and assi More

by ReelBob
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Russell 5 STARS
August 04, 2015

Bert Smith BMW Service Dept has gone downhill een a customer for over 5 years having purchased 3 bmws and using the service department during that timeframe. Generally, decent service performed in More

by longtimebmwoner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Corey
July 31, 2015

Customer Relations are Condescending!! I felt as though I had dog (crap) on my shoes as I tried to find the internet manager in the showroom? After a salesman "Hesitated" when I inquired, h More

by mcg
Friendliness
Price
Recommend Dealer
No
Employees Worked With
angela,
June 25, 2015

Thank you Bert Smith Thank you for the attention to detail and working us through the order process for this new vehicle (our third from Bert Smith – you are now caught up More

by Jay Burkette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grace
June 18, 2015

Best experience at Bert Smith BMW! I had the best experience at Bert Smith BMW! Mr. William Stephens was very helpful and patience through the whole process, he explained every single n More

by Luis Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Stephens
June 06, 2015

Excellent Buying Experience Excellent experience buying a new 2015 3 series! Client Advisor Mel Steves was friendly, personable, and professional. Had an absolutely phenomenal ti More

by CornellBigRed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Steves, William Stephens
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