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Bertera Nissan

Auburn, MA

4.5
1,427 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,427 reviews

July 15, 2009

A $100 deposit was taken for a VW Jetta which was either already sold or sold while under deposit. The error was not revealed through honesty but rather through discovery. Initially the illegal act was co More

by Zachary1996
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Monti and the Sales Manager
Aug 03, 2009 -

Bertera Nissan responded

Zachary1996, I am very sorry you feel this way. We did do all we could to get you financed for the VW you wanted and could not. We definitly will do, and tried to do, all we could to get you the car you desired. We did have a different VW here that the bank would approve but unfortunitly that did not meet your finances. I hope this does not ruin our relationship as I personally have tried to contact you and want to do what ever we can to repair our relationship with you. Each and every customer out there means the world to us. I take great pride in my job as does everyone here! I do believe the dealership you did end up purchasing from had a credit program and we are looking into that as we speak. We do want to be able to take care of every customer that walks through our door! With respect and to be sure to meet there needs. Thank you and I hope you are having a great day! May I be able to assist you next time.. I hope! Jereme Erlandson jerlandson@berteranissan.com

May 17, 2009

I'm pleased to say that this dealership has top quality individuals running the show! From the inception of my first phone call, Steve Z. assured me that he could help me out of my up side down scenario a More

by ktangora1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Z. and Gus!
April 14, 2009

Bertera is a great place to buy a car and i recommend all my friends there. I bought my 2004 Quest there 3 years ago and whenever i go there for maintenance, i'm still greeted by everyone that i deal with in More

by RValentin888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jereme Erlandson
April 13, 2009

After being very professionaly Greeted I told the salesman I was just looking and would get him if I needed help. He told me his name and headed away from us just like I had hoped. I ate eeling the p More

by patrickmc123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Erlandson
March 29, 2009

When my son was looking for a car I suggested that he speak with Jereme because of my prior experience with him. He is a fantastic person with an awesome personality who, after my conversation with him, More

by shnackmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jereme Erlandson
March 29, 2009

All of the people at Bertera from the front desk, sales to service are a pleasure to deal with. I have 2 Nissan's now and my immediate family has an additional 5 of them. Thanks to Jereme Erlandson for t More

by amema01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jereme Erlandson
March 28, 2009

From the moment I made phone contact to driving out the driveway in my new car, all of my car buying needs and questions were met with professionalism, courtesy and fairness. Quality of cars, cleanliness More

by kls1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
walter mills
March 27, 2009

I recently bought an 04 Titan from Jereme Erlandson, and could not be happier. After calling him to see what they had for used trucks, I went in to look at the 04 Titan he told me about. I testrode it and d More

by northbrun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jereme erlandson
March 27, 2009

I would recommend this dealership to anyone looking for a vehicle. I've had many experiences both in sales and service department. Many friends and family members have purchased here. My next vehicle will More

by foreverarsenault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEREME ERLANDSON
March 27, 2009

I have dealt with many dealerships in the past fifteen years and have always been harrassed during the buying process with multiple phone calls and lack of knowldge. The sales department at Bertera is top More

by redsox07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jereme Erlandson
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