
All Salespeople
Sales Department
Bertera Subaru of West Springfield
West Springfield, MA
405 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 10, 2021
I had a 2:15 PM appointment on 7/09/2021 to get my oil
changed & tires rotated. I arrived a little early around 1:55 PM and was told I might be there awhile because several people had called out. I apprec
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by Krista
Employees Worked With
I don’t know
May 17, 2021
This is the worst dealership my husband and I have dealt
with. They lied, strung us lied, strung us along, and overpriced the older model
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by bonnielynnorcutt
Employees Worked With
Darrick Miller-Hall
March 31, 2021
The manager here has horrible customer service, avoid
this place at all costs. Purchased a brand new car and when I went to go pick it up the car had a check engine light on, it required them to hold the
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by diaschop7
Employees Worked With
Mark Noel, Shawn Sullivan