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Betten Honda

Muskegon, MI

Overview
Employees
Reviews
Vehicles
4.5
541 Reviews
At Betten Honda, we strive to make our customers happy. Below, you can see our hours of operation, and also get step-by-step driving directions from your doorstep to ours. While you are at Betten Honda, you can see our extensive inventory of new and used Honda automobiles. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you, and we deal with a wide variety of lending sources to make sure you will get the most complete and comprehensive car loan and auto financing package available in the Muskegon, Grand Rapids, Holland, Traverse City, Grand Haven, Manistee, Ludington, and Grandville areas..
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2501 Henry Street

Muskegon, MI

49441

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Showing 541 reviews

June 28, 2026

I was able to get a convenient weekend appointment and service was completed in a timely manner. More

by MBURKALL
Recommend Dealer
Yes
Employees Worked With
Trina Williams
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Jun 29, 2026 -

Betten Honda responded

We’re glad to hear you were able to get a convenient weekend appointment and that your service was completed in a timely manner. Thanks for sharing your experience and for choosing Betten Honda Service!

June 28, 2026

Got an appt. that worked well for me. Trina was very helpful explaining things. When finished car was not washed , but was listed on service sheet. Trina and More

by JMB1321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
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Jun 29, 2026 -

Betten Honda responded

We’re glad to hear you were able to get an appointment that worked well for you and that Trina was helpful in explaining everything. It’s also great to know that when the car wash was missed, Trina and our check‑in team stepped in to make it right. Thank you for sharing your experience and for choosing Betten Honda Service!

June 27, 2026

Gil and Desmond were great. Both were very helpful and kind. Their flexibility was greatly appreciated. More

by JT.maskell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desmond Krotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2026 -

Betten Honda responded

We’re glad to hear they were helpful, kind, and flexible, and we really appreciate you choosing Betten Honda and taking the time to leave a review.

June 27, 2026

My car is 18 years old and I’ve been bringing it to Bettens for most service from the beginning. Personnel are polite and caring. Work is done in a timely manner. And this last visit, the service man c More

by Carole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Device Department
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Jun 29, 2026 -

Betten Honda responded

We really appreciate you sharing this, Carole. It means a lot that you’ve trusted us with your car’s service for so many years, and we’re glad our team continues to be polite, caring, and timely. Hearing that your advisor even cleaned out a mouse nest from your cabin filter at no charge is exactly the kind of extra care we love to provide—thank you for sticking with Betten all these years!

June 27, 2026

Great service quick , friendly staff. Always. Let you know what’s been done and what’s needed service wose with costs. More

by SSMLPN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 29, 2026 -

Betten Honda responded

Great to hear you’ve consistently had quick, friendly service and clear communication on what’s been done and what’s needed, along with costs. Thank you for sharing your experience and for choosing Betten Honda!

June 27, 2026

Thank you for everything. Just being able to get the service that I needed made a huge difference for me. Thank you again. More

by LTURNER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jun 29, 2026 -

Betten Honda responded

We’re really glad we could provide the service you needed and that it made a big difference for you. Thank you for everything and for choosing Betten Honda—we truly appreciate you.

June 27, 2026

Efficient service. Justin was courteous and communicative. I arrived at 7am without an appointment, very concerned that I had a serious problem with the drive shaft. An More

by clarkcosten
Recommend Dealer
Yes
Employees Worked With
Justin Kerlina
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Jun 29, 2026 -

Betten Honda responded

We’re so glad Justin and the team were able to prioritize your diagnostics, ease your concern about a serious drive shaft issue, and get you ready in time for your travel deadline. Thank you for coming in so early and for trusting us with your vehicle—we really appreciate you.

June 26, 2026

When I walked in, I had absolutely no desire to purchase a brand new vehicle. After working with Kaleb, I decided to buy a 2027 Honda HR-V. Kaleb was amazing and helped me every step of the way. He is an am More

by MATTWARE2177
Recommend Dealer
Yes
Employees Worked With
Kaleb
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Jun 29, 2026 -

Betten Honda responded

Thank you so much for sharing this—what an awesome story. We’re thrilled that Kaleb was able to earn your trust and help you feel confident about purchasing your new 2027 Honda HR‑V, especially since you hadn’t planned on buying a brand‑new vehicle when you walked in. His patience, guidance, and support every step of the way mean a lot to us, and we’re grateful you took the time to recognize him. We’ll make sure your kind words are shared with Kaleb and our leadership team; feedback like yours really affirms the bright future he has here. Enjoy your new HR‑V, and thank you again for choosing us.

June 26, 2026

Well done but expensive! No Iiiiiiiii I I I I I I I I II More

by CNEDEAU
Recommend Dealer
Yes
Employees Worked With
Trina
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Jun 29, 2026 -

Betten Honda responded

Thank you for the feedback—we’re glad the work was done well, but we’re sorry it felt expensive. We really appreciate you sharing that, and we’ll take your comment as a reminder to keep our pricing and explanations as clear and fair as possible.

June 26, 2026

Friendly, but professional, staff. Quick service. Justin, service rep, is the BEST. He makes a person feel like their concerns are all that matter, and he pays close attention to t More

by ROGPAMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No others
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Jun 29, 2026 -

Betten Honda responded

Thank you so much for sharing this kind review. We’re thrilled to hear you found the staff both friendly and professional, and that your service was quick. Justin will be especially glad to know you feel your concerns are his top priority and that he pays close attention to your likes and dislikes—feedback like this means a lot to us and to him.

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