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Betten Honda

Muskegon, MI

4.5
308 Reviews
At Betten Honda, we strive to make our customers happy. Below, you can see our hours of operation, and also get step-by-step driving directions from your doorstep to ours. While you are at Betten Honda, you can see our extensive inventory of new and used Honda automobiles. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you, and we deal with a wide variety of lending sources to make sure you will get the most complete and comprehensive car loan and auto financing package available in the Muskegon, Grand Rapids, Holland, Traverse City, Grand Haven, Manistee, Ludington, and Grandville areas..
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2501 Henry Street

Muskegon, MI

49441

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Showing 308 reviews

January 27, 2026

I took my Honda Passport in to get the ice removed from my tires as the car was shaking. It solved the problem. I was happy that they were able to get me in right away. More

by sharryman
Recommend Dealer
Yes
Jan 29, 2026 -

Betten Honda responded

We're glad to help! Thank you for the 5 stars.

January 26, 2026

Was told that the 125. 00 to check out a problem would be a credit if I had them do the job…girl said she never said that. She did because that’s why I was going to hve the More

by maw353530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
She was rude!
Jan 27, 2026 -

Betten Honda responded

I'll certainly look into this for you. Please send me your name and contact info. slandreth@bettenautogroup.com

January 25, 2026

The customer service lady, I think her name was Mia, was not very friendly. She seemed a little sassy and talked down to me. The service tech was helpful with his explanation of what was wrong with my car. More

by Psimot66
Recommend Dealer
Yes
Jan 26, 2026 -

Betten Honda responded

Thank you for the review. We'll certainly look into this use it as a training opportunity.

January 25, 2026

Person who helped me when I checked in was great. Did thorough job going over the service paperwork, at both the first evaluation and end. She even helped take care of an extra detail for me, which w More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rats. Forgot name already. Was great!
Jan 26, 2026 -

Betten Honda responded

Thank you so much for the wonderful 5 star review. I'm glad we were able to assist.

January 24, 2026

It was very amazing with the cold weather to be able to pull the car inside basically called me by name when I walked up there and it was my very first time ever being there with the car did a great job ex More

by RANDY85
Recommend Dealer
Yes
Employees Worked With
Trina Williams
Jan 26, 2026 -

Betten Honda responded

It's wonderful that the Team was able to make your visit welcoming and enjoyable. Thank you for the 5 stars.

January 24, 2026

Absolutely top notch service all around. Excellent technicians and service writers. Very happy with the experience at Betten Honda. More

by JPOLDERMAN
Recommend Dealer
Yes
Employees Worked With
Trina
Jan 26, 2026 -

Betten Honda responded

Perfect! Thank you for the awesome review!

January 23, 2026

It They did an excellent job. They did it quickly and professionally, and I was completely happy. More

by fireboyred
Recommend Dealer
Yes
Employees Worked With
It
Jan 26, 2026 -

Betten Honda responded

Great to hear! Thank you for the great review and 5 stars.

January 22, 2026

I came in for a recall. My vehicle was turned back to my in about an hour and the issue was resolved. Overall a good experience More

by DFOS98
Recommend Dealer
Yes
Jan 23, 2026 -

Betten Honda responded

Thank you for the great 5 star review. We appreciate you very much.

January 21, 2026

Dwayne was very patient the whole time and was available for any questions. He was not pushy. More

by CINDYKACHTERHOFF
Recommend Dealer
Yes
Employees Worked With
Dwyane
Jan 23, 2026 -

Betten Honda responded

Thank you Cindy. Dwayne is a pleasure to work with.

January 20, 2026

I like the deal ship very much. They have excellent technicians and all work was done in a timely fashion. More

by Dpascale0
Recommend Dealer
Yes
Employees Worked With
Service advisor - Meya Vines Work - Jesus Arias Valadez
Jan 20, 2026 -

Betten Honda responded

Awesome! Thank you for the kind words and 5 stars.

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