Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Betten Honda

Muskegon, MI

Overview
Employees
Reviews
Vehicles
4.5
343 Reviews
At Betten Honda, we strive to make our customers happy. Below, you can see our hours of operation, and also get step-by-step driving directions from your doorstep to ours. While you are at Betten Honda, you can see our extensive inventory of new and used Honda automobiles. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you, and we deal with a wide variety of lending sources to make sure you will get the most complete and comprehensive car loan and auto financing package available in the Muskegon, Grand Rapids, Holland, Traverse City, Grand Haven, Manistee, Ludington, and Grandville areas..
Contact Dealership

2501 Henry Street

Muskegon, MI

49441

Directions

By Type

Showing 343 reviews

February 26, 2026

They found we had more a problem than expected The service manager gave me ride so I didn’t have wait. Good service liked it used be More

by DALENORMAS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Mar 02, 2026 -

Betten Honda responded

Perfect! Craig (service manager) is dedicated to helping people and providing a 5 star experience.

February 26, 2026

The service is always timely and staff seem very knowledgeable. Never seem to mind answering questions . Nice comfortable eating area More

by ELHOUGH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Desmond Krotz
4.0
This rating includes all reviews, with more weight given to recent reviews.
DeShary Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2026 -

Betten Honda responded

Thank you. We'll work to EARN that 5 star review next time!

February 26, 2026

Great service and price, you all did a great job in sales and price Thanks . More

by NADEEM.HAMID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne
Report | Print
Mar 02, 2026 -

Betten Honda responded

Thank you for the 5 stars!

February 25, 2026

Very pleasant customer service. Recall took about 1/2 hour longer than quoted. Overall good experience More

by jadx288
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Mar 02, 2026 -

Betten Honda responded

We always work to provide a 5 star experience. We'll accomplish that next time.

February 25, 2026

This is why we go to Betten Honda - great service and they treat us fantastic. More

by CBECK9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2026 -

Betten Honda responded

Thank you for the 5 stars!

February 24, 2026

Everything was good, other than, I called during business hours, got the leave message. Left a message and didn't hear back for 24 hours. Called again and got a human. More

by Riehlleland
Recommend Dealer
Yes
Report | Print
Mar 18, 2026 -

Betten Honda responded

I apologize for the delay. We'll use this as a training opportunity going forward. Thank you for the review.

February 22, 2026

I bought an overpriced car from Rayshawn who was fired. My car had a malfunction in less than a month. He also lied about what repairs were made. The service representative was very rude. I did end up gett More

by mwoods17
Recommend Dealer
No
Report | Print
Feb 23, 2026 -

Betten Honda responded

Thank you for the review. I'll certainly review this with the service dept and those involved but I don't believe our Team members carry anything that would cause damage like you've notated. Please expect one of our managers to reach out soon.

February 21, 2026

, friendly always on time Fast service, clean environment Many options on cars Great sales people More

by Weeksgrnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Reese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2026 -

Betten Honda responded

Thank you for the great review. We appreciate the 5 stars.

February 21, 2026

Great sales and service people,friendly good for company, will service and buy again tkank you More

by peteprobst1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desmond Krotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeShary Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2026 -

Betten Honda responded

Thank you for the wonderful 5 star service review.

February 21, 2026

Friendly staff. Excellent customer service. Was keep up to date on service and other needed maintenance. Work completed in a timely manner. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Feb 23, 2026 -

Betten Honda responded

Thank you Randy. We greatly appreciate you and the 5 stars.

1
...
3
4
5
...
35