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Bettenhausen Chrysler Dodge Jeep Ram
Tinley Park, IL
4,204 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome to the Bettenhausen Family,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 4,204 reviews
April 11, 2022
Great dealership, They always perform the work that has been agreed to. Service is done properly and my Cherokee is always returned cleaner than when I brought it in. been agreed to. Service is done properly and my Cherokee is always returned cleaner than when I brought it in. More
by charlsta50
Employees Worked With
chris O.
April 09, 2022
Charles Johnson has done it again! His knowledge, thoroughness, and concern is top-tier! I'm so glad to have a salesman I can trust to get whatever I need done! His knowledge, thoroughness, and concern is top-tier! I'm so glad to have a salesman I can trust to get whatever I need done! More
by Marshaun2020
Employees Worked With
April 08, 2022
Micah the Manager at Bettenhausen has treated me poorly as a consumer. He has also threatened me. I purchased a car Feb 16, 2022. Was also told that I had to put a down payment down to purchase the vehicl as a consumer. He has also threatened me. I purchased a car Feb 16, 2022. Was also told that I had to put a down payment down to purchase the vehicle Jan 5, 2022 which I did. But it is illegal; it's a violation of Consumer Law 15 USC 1662B. Purchased vehicle with Cash a check from Navy Federal bank. They called me two weeks later and said hey we need a new check. My creditor wasn't able to issue me a new check, they told me to tell Bettenhaussen of Orland park to fix their mistake and they will pay them out. Bettenhaussen called me and said your check is no good. It's your fault you need to apply for a new check and start the process over again. This is all over the phone. I let them know that the bank sent me a letter letting me know that the Bettenhaussen Fincan department messed up the check and didn't stamp it. Then Ryan the salemens called me stating that my check wasn't any good and I let him know that it was and that the bank sent me a letter. Then Micah called me yelling telling me that my check was no good. I need to start the process over and get a new check or he is going to take my car. He stated that he is calling the police. I told Micah that the bank sent me a letter and I can send it to him, Micah said send it to ryan I don't check my email. I did just that and didn't hear from Micah until 3 weeks later april 6,2022 threatening to call the police to take my car from a mistake your company made. Everything I did was legal. I will attach the letter from Navy Federal Credit Union. I have never been treated so poorly. Violations of my rights. I am a Consumer and I am protected by Federal Law. Consumer Law `1 Consumer Law 15 USC 1662B consumer law 1692 15 usc 1933 Act Title 15 Chapter 41 The car dealer cannot cancel the purchase contract after the 10-day period has expired. If a car dealer tries to do this, My understanding is that the car dealer is no longer entitled to cancel the purchase contract. Bettenhausen need to take responsibility for their actions. Worst car transaction I have ever Experience. More
by Sbrown031292
April 07, 2022
I love and appreciate the team over there. I always Feel like they go above and Beyond to take care of my car. When I check in he inform me it will take over 3 hours, He offer me a ride wher I always Feel like they go above and Beyond to take care of my car. When I check in he inform me it will take over 3 hours, He offer me a ride wherever I wanted to go, he also said they will pick up when my car is ready. Going there is like going to family or To my Best Friends. I think they take good care of my car. More
by Calmal
Employees Worked With
Amy. Dan Gal
April 03, 2022
The main reason why I am so loyal to this dealership is the excellent service department, specifically Ryan Joritz. He goes above and beyond every time we need our vehicle serviced. Regardless if it is rou the excellent service department, specifically Ryan Joritz. He goes above and beyond every time we need our vehicle serviced. Regardless if it is routine maintenance or needed repairs, he goes out of his way to take care of us. Wouldn’t go anywhere else because of him. More
by coyote7
Employees Worked With
Ryan Joritz
April 02, 2022
I was there for an oil and transmission fluid change I had to wait, which I did not mind cause the place is clean the people are kind And respectful and mindful of your time. had to wait, which I did not mind cause the place is clean the people are kind And respectful and mindful of your time. More
by Stovall209
Employees Worked With
Jackie
