Bettenhausen Chrysler Dodge Jeep Ram

Very good very fast at fixing the vehicles very helpful and knowledgeable and they only recommend the things you only need and knowledgeable and they only recommend the things you only need More

Josh has excellent customer service skills. Upon looking at showroom vehicles, no was pressure placed and welcomed questions.He is very knowledgeable of the vehicles and financing. I would high Upon looking at showroom vehicles, no was pressure placed and welcomed questions.He is very knowledgeable of the vehicles and financing. I would highly recommend him to family and friends. More

After purchasing 4 vehicles and about 8 referrals. They cheated me out of about $7K when turning in my leased vehicle. They told me the value wasn’t there and that they didn’t want to purchase it. I r They cheated me out of about $7K when turning in my leased vehicle. They told me the value wasn’t there and that they didn’t want to purchase it. I really believed them because of the ding on the car fax report. Then a couple days later I see it listed on their website for over $10K of what the residual value was. I will never ever buy a car from here again. More

I’m sad and disappointed that I let this dealership take advantage of me. I was a loyal customer and former employee of Bettenhausen, I worked for them for 9 years and purchased at least 7 vehicles from Bet advantage of me. I was a loyal customer and former employee of Bettenhausen, I worked for them for 9 years and purchased at least 7 vehicles from Bettenhausen. It’s sad that the employees are willing to lose a loyal customer over $500.00 and asking me (the customer) to lie for them to Chrysler Capital. Let’s be honest here… $500.00 isn’t going to break them or make me rich it’s the principle. The salesman told me that I had $1000.00 dollars and if not more in equity in my vehicle when we were talking about turning it in and leasing another vehicle from them, but when I realized that Bettenhausen couldn’t work a deal within my budget I decided to turn in the vehicle and have them buy out my lease and then sell it on the lot. Well, as a loyal customer I figured they wouldn’t screw me until I was on my way home from turning the vehicle in and talking to my husband and son. They only gave me $500.00 of that “equity” and then told me if Chrysler calls you and asks you what you did with the vehicle just tell them you bought it. I had a bad feeling about it and I tried to talk to the salesperson about it and it just felt shady even more. When I asked if they could just do the right thing and give me the other $500.00 they told me they stand with the final amount. Now, I am using the word “loyal” a lot because that’s a word I used to describe myself to the GM or manager whatever and he in turn told me “there are no loyal customers or loyal brand customers anymore.” Well I guess Bettenhausen is not a “loyal” dealership either. It’s one thing to screw customers out of money but it’s a whole other level of shady business when you ask the customer to lie for the dealership and they were also willing to unwind the deal so I could take the vehicle somewhere else…. That is awful customer service. Today was a learning experience for me and also an eye opener. So long Bettenhausen! More

Brought my Ram pickup in for regular oil change and tire rotation and the service was real quick. Jackie the service writer kept me informed of the progress by the tech. rotation and the service was real quick. Jackie the service writer kept me informed of the progress by the tech. More

Clean, knowledgeable, attentive, no frills, and trustworthy. The sales rep was able to find the exact vehicle we were looking to purchase. trustworthy. The sales rep was able to find the exact vehicle we were looking to purchase. More

I was not rushed the salesman listen to my needs. Very professional and kind.Super Very professional and kind.Super More

This my 7th purchase from Bettenhausen. Great service from start to end and then when service is needed, the same. Great service from start to end and then when service is needed, the same. More

Staff is great from when you walk in the door and they greet you to helping you even if that person was not your sales guy (David Martinez) all the way thru telling you to have a great day when you walk o greet you to helping you even if that person was not your sales guy (David Martinez) all the way thru telling you to have a great day when you walk out the door. More

Have purchased vehicles from Bettenhausen since 2007 will continue to purchase my vehicles from them will recommend Bettenhausen CDJR to all family and friends continue to purchase my vehicles from them will recommend Bettenhausen CDJR to all family and friends More