Bettenhausen Chrysler Dodge Jeep Ram

I communicated with Bill over email and told him the exact options that I wanted on my new Grand Cherokee. I was very prompt in getting back to me, and before long, he had located the exact vehicle tha exact options that I wanted on my new Grand Cherokee. I was very prompt in getting back to me, and before long, he had located the exact vehicle that I wanted and provided me a great price. The entire process was much more enjoyable then what I am used to when buying a car. I would definitely purchase from this dealership again and would recommend them. More

We were satisfied with the deal we received from Bettenhausen. We were especially pleased with the friendliness and pleasant attitude from our salesperson, Nick. We have had poor experience with o Bettenhausen. We were especially pleased with the friendliness and pleasant attitude from our salesperson, Nick. We have had poor experience with other dealers, their salespeople get too pushy once you show any hesitation, and we did not feel any pressure to buy from Nick. He was knowledgeable about the vehicle we purchased, patiently answered all questions, and helped us get the best deal possible. Thank you Nick and Bettenhausen! More

Having read several articles about the 2011 Jeep Grand Cherokee Limited I was impressed to inspect one and take it for a test drive. Bill Smith could not been more cooperative and helpful in explaining th Cherokee Limited I was impressed to inspect one and take it for a test drive. Bill Smith could not been more cooperative and helpful in explaining the car, its engineering and features. Having purchased many new and used carsover the last 45 years from bothe dealers and private parties I can say that this dealership and Bill in particular made the negotiation and eventual sale seamless and stress free. This is the first purchase I have made from the Bettenhausen Automotive Group but God willing, it won't be the last. They have a strong reputation for integrity and after the sale customer care. I haghly recommend this dealership if you are in the market for a Chrysler or Jeep product. More

Great car, great price. What else can I say? Salesman worked tirelessly to find the exact car I wanted. Their original price quote could not be beat by any surrounding dealers. Finance also beat my credi worked tirelessly to find the exact car I wanted. Their original price quote could not be beat by any surrounding dealers. Finance also beat my credit union. First time buying a car that wasn't a stressful experience! Thanks! More

We initially visited Bettenhausen looking for a used Jeep for our soon-to-be 16-year-old daughter. We looked at a great used Liberty, but weren't quite ready to buy. We did a fair bit of looking around, bu for our soon-to-be 16-year-old daughter. We looked at a great used Liberty, but weren't quite ready to buy. We did a fair bit of looking around, but the prices at Bettenhausen seemed the best. Nick kept in touch with us, but was never pushy - which went a long way in us returning to him later. A month or so later, when we were ready to buy, the used Jeep we had liked was no longer available. Nick found a couple of others for us to look at, but we ended up buying a brand new Liberty -- the prices couldn't be beat. We were told the price, the interest rate and the payment - it didn't change - and we never had to wait for Nick to "talk to his manager." There was no run-around and no pressure. Nick went out of his way to store the car for us until our daughter's birthday, deliver the car personally on her birthday, and he even brought along a balloon bouquet to tie to the car! She was super surprised and we couldn't have been happier with our entire experience. From the girls at the front desk, to our experience with Nick -- we have no complaints. Great communication and customer service throughout. This is the way all car dealerships should do business! Give Nick a try -- you won't be disappointed. More

We were very satisfied with our service at Bettenhauser. We were there late in the date and Mike Stamp was nice enough and courteous enough to accomodate us after regular business hours. Would recommend hi We were there late in the date and Mike Stamp was nice enough and courteous enough to accomodate us after regular business hours. Would recommend him and Bettenhauser to our family and friends. More

I have been having my Avenger serviced at this branch for a long time, Everytime I come in I am treated with respect, courtesy and friendliness. I have recommended this branch to all my friends. Yesterday a long time, Everytime I come in I am treated with respect, courtesy and friendliness. I have recommended this branch to all my friends. Yesterday I was in to have a part replaced, I also had a sewing class, your team could not do enough to help me get to be where I needed to be and then, a few hours later, picked me up. The young man who picked me was lovely, It was like talking to my own son. You have a great team there, and, I will certainly be bringing my Trailblazer in to be serviced from now on. Thanks once again, Juanita M Rothwell More

This is the fouth vechile we bought from Bettenhausen Dodge and I'm sure there will be a fifth and a sixth! Everyone is friendly and courteous and everything is up front without any haggling. I've always Dodge and I'm sure there will be a fifth and a sixth! Everyone is friendly and courteous and everything is up front without any haggling. I've always have had a great buying experience and I would recommend Bettenhausen Dodge to everybody! More

We found the truck we were interested in on the internet. When we called about it Mike was not high pressure like some we encountered and gave us good directions. He put a hold on the truck until we arrived When we called about it Mike was not high pressure like some we encountered and gave us good directions. He put a hold on the truck until we arrived since we had to drive 160 miles to get there. When we arrived Mike was very helpful, very low pressure, and made us feel right at home. He allowed us to try some other size of trucks to be sure we were getting exactly what we wanted. We ended up buying the truck we came to see. All the paperwork went very smoothly and they cleaned our truck and sent us on our way home. All in all it was a very good experience! John T. Harris More

Bought a brand new 2008 Dodge Grand Caravan and the engine light came on the very next day. The sales person tried to convince us that we stopped for gas and put the gas cap on wrong. It turned out t engine light came on the very next day. The sales person tried to convince us that we stopped for gas and put the gas cap on wrong. It turned out to be a defect that needed to be fixed. This van has been nothing but a headache since day one. My wife had to sit in the waiting room of their Service Center several times with a newborn baby due to a van that was constantly having issues. Examples include replacement of the horn pad twice, front overhead interior light housing, catyletic convertor, serpintine belt twice, sliding door that would not open or lock, bad breaks and rotors, and a sqeaking / squealing noise that has haunted us for the past 2.5 years (and too much more to list). Took it in again a weekend ago and was told this squeaking / squealing noise was fixed, but drove around the corner and same problem was still here. Mechanics there are not reliable / effective and its been the same song and dance for a while with problems being stated as fixed to learn they are not. When we bought it, we traded in a used car with 80,000 miles on it. Wish we would have kept it as it was 100 times more reliable and problem free, unlike this piece of garbage. Just went to the Betternhausen dealership earlier in the day today (4/9/11) to explore trading in the van for a new one. Dealership expected us to pay $13,000 towards a new van. Owners did absolutely nothing other than treat us as any ordinary customer walking in to buy a new vehicle and trade one in. It was like all of the issues with the van, all of our time wasted over 2.5 years, and failure of their mechanics to put repetitive issues to rest did not matter to them. A sales manager was helping us, but was taking orders from the owners and general manager. We asked to speak to the owners in person, who were also present today (4/9/11), but they refused to walk over and talk to us! They did even have the descency to walk over and apologize! Betternhausen Dodge is very friendly and courteous and will gladly accept your money, but when it comes to truly defining what customer service is all about, perhaps they need to start with the basics and look up the meaning of the words in the dictionary. I guess all customers must be fools and should be expected to take $13,000 out their children's college savings (that won't happen!) since the Chrysler Corporation and Bettenhausen won't do the right thing! More