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Bianchi Honda - Service Center

Erie, PA

4.8
342 Reviews
Call Service Center (800) 541-4571

342 Reviews of Bianchi Honda - Service Center

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August 02, 2023

Very happy with your sales and service department. Would recommend Bianchi dealership to all my friends. More

by Ssamdas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Weese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Bianchi Honda responded

We appreciate the kind review! It's wonderful to hear you enjoyed a pleasant experience with both our sales and service departments. If there's anything else we can help you with, please let us know. Thank you for being part of the Bianchi Honda family!

July 29, 2023

It is always Great service , Helpful advice, Quality work and Timely completion with Bianchi Honda. More

by radhikang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Jul 31, 2023 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit, Radhika! We're delighted to hear you enjoyed a pleasant and efficient experience with us. Please let us know if we can assist you with anything else. Thank you for choosing Bianchi Honda!

July 27, 2023

Logan was good to work with. Patiently answered my question. I don't care for the coffee. More

by keelakeside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Jul 28, 2023 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! We're glad to hear Logan took great care of you and that you are happy with our work. Please let us know if we can help you with anything else. Thank you for choosing Bianchi Honda!

July 26, 2023

Great service at Bianchi Honda. Erin McChesney took care of my car today and is great to work with! More

by julieg1561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McChesney, Erin
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Jul 28, 2023 -

Bianchi Honda responded

Hi Julie, we appreciate the kind review of your recent service visit! Erynn will be delighted to hear you enjoyed a pleasant and efficient experience with us. If there's anything else we can assist you with, please don't hesitate to ask. Thank you for choosing Bianchi Honda!

July 15, 2023

The dealership was Quick and professional When we took our vehicle in for service today More

by Haldonahue4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamar Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! It's great to hear you were quickly accommodated and are happy with our work. Please let us know if we can assist you with anything else. Thank you for choosing Bianchi Honda!

July 13, 2023

My service was excellent. Done with very minimal wait time. Very efficient. Couldn’t have been better. More

by dwiztngl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! It's fantastic to hear you were quickly accommodated and are happy with our work. If there's anything else we can help you with, please let us know. Thank you for choosing Bianchi Honda!

July 12, 2023

The service advisor was great at explaining everything and was clear with the work to be performed. More

by iCloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erynn
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Jul 13, 2023 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! Our team will be glad to know you felt well taken care of and are happy with our work. If you need assistance with anything else, please let us know. Thank you for choosing Bianchi Honda!

June 22, 2023

The scheduled service for my 2019 Honda pilot was excellent and oil change , details on recommendations was perfect. More

by bhakta.swe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! It's awesome to hear you were well taken care of and are happy with our work. If there's anything else we can help you with, please let us know. Thank you for choosing Bianchi Honda!

June 19, 2023

Always easy to schedule, appropriate information conveyed and impeccable service. Always recommend dealership to friends More

by Dhp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Weese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil pinzok
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Jun 19, 2023 -

Bianchi Honda responded

We appreciate the kind review of your recent service visit! It's great to hear we've continued to provide a top-notch experience for each time you see us. If there's anything else we can assist you with, please let us know. Thank you for being part of the Bianchi Honda family!

June 17, 2023

Service and workers always do a great job. I was not happy with the labor they predicted for brake and rotor replacement. They quoted it would be another 2 hrs and “charged” a 2 hr rate for fr More

by jacki.wenner
Recommend Dealer
Yes
Employees Worked With
Nadia Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Bianchi Honda responded

Hi Jacki, we appreciate the feedback on your recent service visit! According to our records, your brake and rotor replacement took 1.5 hours to complete within the 2-hour window we scheduled. Our service pricing accounts for parts, labor, shop equipment, technician experience, etc. so we can provide the most accurate quotes and estimates. In an effort to be transparent and honest with our customers, we honor the quote the customer agrees to when approving service work regardless of the work being completed sooner or later than the estimated time window. If you have any questions or concerns, we welcome you to contact our Service Department for further assistance. Thank you!

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