Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bical Auto Mall
Brooklyn, NY
866 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 866 reviews
May 09, 2021
Charlie was friendly, knowledgeable, and made the leasing process hassle-free. My car was ready for pick up on time. Charlie reviewed all of the car’s features and made sure I was happy with it before I left process hassle-free. My car was ready for pick up on time. Charlie reviewed all of the car’s features and made sure I was happy with it before I left the lot. More
by nd71
Employees Worked With
May 09, 2021
Excellent service very happy with my new suburban nice staff I was treated very good all the staff was very nice they answer all my questions staff I was treated very good all the staff was very nice they answer all my questions More
by Khang1994
Employees Worked With
May 05, 2021
I'm on my 3rd lease with Bical and every time I've had to deal with them it's been a pleasure. Charlie and the leasing team helped me find the car that I need and at the right price. deal with them it's been a pleasure. Charlie and the leasing team helped me find the car that I need and at the right price. More
by jeremyb
Employees Worked With
May 04, 2021
Charlie was very knowledgeable, friendly and explained everything from start to finish. Great sales person. I would highly recommend this place to anyone. Very efficient everything from start to finish. Great sales person. I would highly recommend this place to anyone. Very efficient More
by Annas
Employees Worked With
May 02, 2021
Awesome place to buy/lease a car. The entire staff, especially our salesperson Charlie Albanese, take care of us every time with their years of experience and professionalism!!! especially our salesperson Charlie Albanese, take care of us every time with their years of experience and professionalism!!! More
by Morris@2708
Employees Worked With
May 01, 2021
Over 50 years in the business, this man is a legend. Made my experience easy and enjoyable, and got me a great deal. He will take care of you and be there for you after the deal is done if you need him. my experience easy and enjoyable, and got me a great deal. He will take care of you and be there for you after the deal is done if you need him. More
by devster30
Employees Worked With
April 27, 2021
Made it pleasant & easy the buying process. No pressure stright foward like working with one big family. Couldn't be much happier with everyone who help close the deal...thx's Bi Cal Auto Mall stright foward like working with one big family. Couldn't be much happier with everyone who help close the deal...thx's Bi Cal Auto Mall More
by Joe
Employees Worked With
Other Employees :
Dave Chin
April 15, 2021
charlie is the best!!!!!!Unbelievable service friendly and outstanding professionalisms. would highly recommend this dealership to all my friends and family. white glove service all the way and outstanding professionalisms. would highly recommend this dealership to all my friends and family. white glove service all the way More
by SalsRangeSport
Employees Worked With
April 13, 2021
charlie Albanese was super great with assisting us with our new purchase. This was our first time leasing and the process was so easy thanks to charlie. our new purchase. This was our first time leasing and the process was so easy thanks to charlie. More
by Kerryjojo
Employees Worked With
April 01, 2021
Excellent service, the sales staff was patient and friendly. Good great, helpful, knowledgeable kind helpful awesome Charlie was extremely helpful and friendly. He took the time to show me how to oper friendly. Good great, helpful, knowledgeable kind helpful awesome Charlie was extremely helpful and friendly. He took the time to show me how to operate the vehicles functions. More
by Kennethmccrae
