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Bical Auto Mall
Brooklyn, NY
813 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 813 reviews
April 26, 2024
Good feedback very helpful. I would recommend friends to consider doing business with Bical Auto Mall. I would recommend friends to consider doing business with Bical Auto Mall. More
by Joan
Helpful April 24, 2024
I brought my car in for service Saturday April 13, Oil change and inspection. They called me to say my car needed other service so I said OK. I picked up the car right before closing. When I got home I no change and inspection. They called me to say my car needed other service so I said OK. I picked up the car right before closing. When I got home I noticed scratches on the hood and under the hood the air cleaner outlet duct has this brown crud on it. And when you put the AC on you smell cleaner fluid. So I had to wait until Monday April 15 to call when they opened. Just so you know the car only has 3800 miles on it and I put it away for the winter, so it's never in the snow or the salt on the roads. So I brought the car there Monday April 15 to show them and they said they would get back to me. Nobody calls and every time I call I was told the manager was not in. Today is April 18 and I called and they told me they would call right back to me. I waited and nobody called. So I gave them plenty of time before I had to write this review. I spent over $600.00 so I think I deserve a little courtesy to have this taking care of. You think they would take responsibility and not blame me. when I took my car in I checked it all out, there were no issues but they said that's the way I brought it in. So I told them they lost 2 customers, my wife who needs a car and service and me. And I told them I would never recommend this place they could care less. Don't never buy from this dealership because you will be sorry. More
by George
April 21, 2024
Charlie Albanese made this the easiest lease I’ve ever done!!! 10/10 service!! I will be leasing my cars with him from now on! Absolutely the best! done!!! 10/10 service!! I will be leasing my cars with him from now on! Absolutely the best! More
by Ctine87
April 16, 2024
I worked with Charlie Albanese and he was great. I felt like I was working with an old friend. He took the time to explain things to me. He was kind, courtesy, friendly, gentleman, professional and I felt like I was working with an old friend. He took the time to explain things to me. He was kind, courtesy, friendly, gentleman, professional and an all around great guy!!!!! More
by mdscape
April 15, 2024
Charlie Albanese Is Amazing! He made everything easy - we have been with Charlie for years- He made everything easy - we have been with Charlie for years- More
by Mike
Employees Worked With
April 15, 2024
Charlie Albanese is amazing and he helped me find what I needed - that’s why for over 9 years he’s is the gentleman I always go to! Thanks Charlie!! needed - that’s why for over 9 years he’s is the gentleman I always go to! Thanks Charlie!! More
by Mike
April 03, 2024
Everyone was very helpful and accommodating. If there are any problems in the future, we know that we can rely on your help. If there are any problems in the future, we know that we can rely on your help. More
by Cooknf1
Employees Worked With
March 29, 2024
Working with Charlie Albanese was a pleasure… he explained everything I needed to know about my new XT5 this was my 5th car from BicalCadillac and looking forward to buy from Charlie again.. service explained everything I needed to know about my new XT5 this was my 5th car from BicalCadillac and looking forward to buy from Charlie again.. service department is also great working with David More
by Tiger8907
March 28, 2024
Charlie Albanese is honest, knowledgeable and efficient. All dealings were precise & easy to understand. Highly recommend Charlie & Bical All dealings were precise & easy to understand. Highly recommend Charlie & Bical More
by rvalva
Employees Worked With
March 27, 2024
Working with Charlie Albanese made the car leasing experience a pleasure. Efficient and professional. Very easy ! I recommend him to anyone who needs a car! experience a pleasure. Efficient and professional. Very easy ! I recommend him to anyone who needs a car! More
by Nancyweismuller
Employees Worked With
