Saw our vehicle online. Was not even at the dealer yet. Charlie Albanese was the BEST automobile salesperson I ever met! He worked with us to get a GREAT price. Came all the way from Suffolk County to pick up the truck and the dealership was BEAUTIFUL! We were early so we sat in the waiting area while Charlie finished up with another customer. Everyone who worked there, even the janitorial staff, asked if we wanted coffee or if we needed anything! It was one of the most pleasant, no pressure automobile purchasing experiences I have ever encountered. I will DEFINATELY make the trip into Brooklyn again the next time I am in the market for a new vehicle. Thank you Charlie Albanese and Bical Auto Mall.