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Bical Auto Mall
Brooklyn, NY
868 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 868 reviews
February 11, 2018
Happy with my purchase Dave George was great and even stayed after the dealership closed to explain the features in the vehicle and set up my on star/ phone. Dave George was great and even stayed after the dealership closed to explain the features in the vehicle and set up my on star/ phone. More
by Meely77
Employees Worked With
Dave George
February 11, 2018
1st, 2nd AND 3rd Time’s a Charm! This is the 3rd vehicle I have leased thru Kristal Auto. Terrific doing business with Dave again! He makes everything seamless and so easy! He is very This is the 3rd vehicle I have leased thru Kristal Auto. Terrific doing business with Dave again! He makes everything seamless and so easy! He is very thurough, walks you thru every element of the process and you never leave feeling like you have unanswered questions or doubts. When I am ready for another new car I will be going back to see Dave at Kristal for sure. Thank you Dave!!! More
by Francesca Zaccheo
Employees Worked With
Dave George
February 05, 2018
The best there is! Very happy with the new addition. Charlie is the best. Freindly, helpful, knowledgable, honest and fair. And he made the whole process as easy and s Very happy with the new addition. Charlie is the best. Freindly, helpful, knowledgable, honest and fair. And he made the whole process as easy and smooth as possible. Great experience. More
by Ron
Employees Worked With
February 03, 2018
Good experiance I got the lease I wanted right away and got the car on the following day. My salesman was able to answer all my questions. I got the lease I wanted right away and got the car on the following day. My salesman was able to answer all my questions. More
by harryc
Employees Worked With
February 03, 2018
Kristal Auto Mall Offers the best in customer service My husband and I are very pleased with the experience we have had at Kristal auto Mall. They offer outstanding customer service, and give you the per My husband and I are very pleased with the experience we have had at Kristal auto Mall. They offer outstanding customer service, and give you the personal attention that makes you feel welcome. Charlie Albanese was our sales person and did a fantastic job of getting us the perfect car! More
by Mrs. Brown
Employees Worked With
February 03, 2018
Very helpful The peope at the dealership were very patient and helpful. When i had gone to the establishment i was very unsure as to wheter to buy a new or used ca The peope at the dealership were very patient and helpful. When i had gone to the establishment i was very unsure as to wheter to buy a new or used car and i was given an unrefusable deal. More
by Bcarol
Employees Worked With
Dave George
February 02, 2018
My experience was very pleasant, respectful and professiona. The staff, especially Mr. Dave George goes out of his way to accommodate my needs for purchasing a car. He is always pleasant and easy to work with. The staff, especially Mr. Dave George goes out of his way to accommodate my needs for purchasing a car. He is always pleasant and easy to work with. More
by Annette 1234
Employees Worked With
Dave George
January 24, 2018
Awesome car buying experience The Kristal auto employees teamed up to get me a car deal. I felt like I was sitting in a room full of family members. The hospitality and mannerism o The Kristal auto employees teamed up to get me a car deal. I felt like I was sitting in a room full of family members. The hospitality and mannerism of salesman Jules was on point. And the rest of the team was awesome. Highly recommend this dealership to others. More
by Susan
January 20, 2018
In and out Very professional, and knowledgable about the product. Went beyond the bare minimal for customer satisfaction. The best part is how they make sure al Very professional, and knowledgable about the product. Went beyond the bare minimal for customer satisfaction. The best part is how they make sure all your paperwork is done prior to picking up your car making the process very smooth. My husband and I love our GMC Acadia. More
by Kenneth Pet
January 18, 2018
Very helpful and not expensive I ordered customized Cadillac XT5 Platinum for lease. My dealer Mr. Charlie Albanese has been very helpful to make right decision what to chose and wh I ordered customized Cadillac XT5 Platinum for lease. My dealer Mr. Charlie Albanese has been very helpful to make right decision what to chose and what really necessary to do. Mr. Albanese proposed me to trade in my old car what I did and it was so easy and convenient process. I very appreciate Mr. Albanese for his professionalism and will highly recommend him to the other customers. Sincerely, Valentina Sharabura. More
by Valentina
Employees Worked With
