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45 Reviews of Bical Auto Mall - Service Center
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April 24, 2024
I brought my car in for service Saturday April 13, Oil change and inspection. They called me to say my car needed other service so I said OK. I picked up the car right before closing. When I got home I no change and inspection. They called me to say my car needed other service so I said OK. I picked up the car right before closing. When I got home I noticed scratches on the hood and under the hood the air cleaner outlet duct has this brown crud on it. And when you put the AC on you smell cleaner fluid. So I had to wait until Monday April 15 to call when they opened. Just so you know the car only has 3800 miles on it and I put it away for the winter, so it's never in the snow or the salt on the roads. So I brought the car there Monday April 15 to show them and they said they would get back to me. Nobody calls and every time I call I was told the manager was not in. Today is April 18 and I called and they told me they would call right back to me. I waited and nobody called. So I gave them plenty of time before I had to write this review. I spent over $600.00 so I think I deserve a little courtesy to have this taking care of. You think they would take responsibility and not blame me. when I took my car in I checked it all out, there were no issues but they said that's the way I brought it in. So I told them they lost 2 customers, my wife who needs a car and service and me. And I told them I would never recommend this place they could care less. Don't never buy from this dealership because you will be sorry. More
by George
Helpful January 29, 2024
Salesman Is Charlie Albany's was great the service departmentIt's with my car and what's very courteous and quick departmentIt's with my car and what's very courteous and quick More
by cmarchica
July 28, 2023
I went for an oil change this morning and this place wanted to rob me blind. Wow! they wanted to charged my credit card 3% extra for using the card . Even third world countries don’t charge credit card wanted to rob me blind. Wow! they wanted to charged my credit card 3% extra for using the card . Even third world countries don’t charge credit cards extra fees. This tall brown guy wanted to square off me , but he was dead meet !!! This place is so unprofessional you can hear all of them gossiping about other co workers. This is not my regular dealership, I went there because it was close to home and they treated me like you meant xxxx to us but only your money we want . No should go to that place. My service advisor was great his name is David but people in the cashier area sucked . 8:am they’re sitting there eating pork chop and milkshakes 🤦♂️🤦♂️🤦♂️ what kind of professional services can these people offer you !!! More
by celestingeorge
Employees Worked With
December 21, 2022
I brought my car in for an appointment (8:00 AM). My car was not even looked at when I inquired about it at 11:45. I was then invited to have lunch with the staff because service was closed for an h My car was not even looked at when I inquired about it at 11:45. I was then invited to have lunch with the staff because service was closed for an hour from 12-1. My car was finally completed by 1:45. Just under 6 hours in not acceptable. My time is valuable. Other than my salesperson or advisor, no one came to speak with me. Terrible service. The last time I was there for 3 hours to add a option that was not set up at purchase. More
by dsciarrotta
Employees Worked With
October 05, 2022
I went to buy Z71 from Bical Auto Mall Motors Flatbush, We agreed on one deal with Megan Soroka financed manger and Ali Kazmi sales person and the paper work I received is totally changed and unknown charg We agreed on one deal with Megan Soroka financed manger and Ali Kazmi sales person and the paper work I received is totally changed and unknown charges on paper that time I didn’t realized because they cover computer screen, fully trained and smart in stealing innocent and hard worker’s people money, same day I told them that this is not right deal and they said this is may be something computers mistake but you can come to us and we’ll talk about it but after that they didn’t want to change anything and now I have to pay $10000 extra and plus interest for there pocket So be careful and I highly request to all hard workers and innocent people please don’t choose this showroom to buy vehicle find a true dealership More
by Shoaibboota
February 15, 2022
My wife & I came in for service for our vehicles with David Gore & I reached out to Charlie Albanese who took the time to listen at what I wanted to do & end up with a new 2022 new car Charlie is a grea David Gore & I reached out to Charlie Albanese who took the time to listen at what I wanted to do & end up with a new 2022 new car Charlie is a great person who is direct & will be honest with you on the sales & is very knowledgeable. I been dealing with Charlie for over 7 years & I’m very satisfied with his service whom I would recommend anyone to talk too. More
by MrClinton
Employees Worked With
July 30, 2021
I recently went car shopping at Bical Chevrolet to look I recently went car shopping at Bical Chevrolet to look for a new Chevy Traverse vehicle. I was communicating with several dealership but felt com I recently went car shopping at Bical Chevrolet to look for a new Chevy Traverse vehicle. I was communicating with several dealership but felt comfortable with Mr. Brian Bennet. He seem extremely sincere and honest. This was my fourth new car purchase and third Chevy car. Mr. Brian Bennet immediately made you feel at the showroom and he showed us around and guided us through the available cars there. Even trading in my 2017 Chevy Trax was made easy by the Bical Chevy staff. I must admit that this was my best car shopping experience and easiest car purchase ever. The salesman and lovely woman who help me complete the sales paperwork were very informative and knowledgeable they answered all my questions patiently and were very professional. In this day and age it's hard to find good customer service, but, salesman like Brian Bennet and the whole Bical Chevy team delivered an incredible service and a very pleasant experience. I definitely be will be coming to your showroom for the years ahead. Regards, Nicholas Kolokithias More
by nickkolo
Employees Worked With
Other Employees :
Brian Bennet, Woman who completed sales paperwork and staff who assisted on trade-in
July 13, 2021
Employees were helpful and professional. Establishment was very clean. Salesman answered all questions and made our visit a pleasure. Ultimately we made a new purchase. was very clean. Salesman answered all questions and made our visit a pleasure. Ultimately we made a new purchase. More
by mrjgood430
Employees Worked With
Other Employees :
Jason did the work on our vehicle , Anthony Squeo
June 02, 2021
Worst certified service ever. They can't provide a Worst certified service ever. They can't provide a proper service and talk to me properly. I said I live close by and prefer to come to Bical that o Worst certified service ever. They can't provide a proper service and talk to me properly. I said I live close by and prefer to come to Bical that other service centers would not take that long to book an appointment. Guess what one of the service advisors said? Go where you buy car!? More
by Jarek
Employees Worked With
N/A
