Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big M Chevrolet
Radcliff, KY
205 Reviews
We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 205 reviews
March 03, 2026
Excellent dealership that always puts their customers first! John is a phenomenal sales rep and I highly recommend him to anyone looking to purchase their next Chevy! first! John is a phenomenal sales rep and I highly recommend him to anyone looking to purchase their next Chevy! More
by James Durbin
Verified Customer
March 02, 2026
This is the third vehicle that I have bought from Big M in Radcliff, Ky. There will be many more. From the sales team to the service department everything about this was just like the time before and the in Radcliff, Ky. There will be many more. From the sales team to the service department everything about this was just like the time before and the time before that easy as could be. Again, it was another fantastic experience. I absolutely love my Chevy Silverado LTZ 2500 HD diesel. More
by cjxjac
March 02, 2026
The service department was great. The lady at the service desk is what will bring my business back to the Radcliff location The lady at the service desk is what will bring my business back to the Radcliff location More
by edpierceiii
Employees Worked With
February 24, 2026
Noah Peeler was the best. Got my family in a sweet ride. Will definitely come back and do busy with him and the Big M team Got my family in a sweet ride. Will definitely come back and do busy with him and the Big M team More
by michael.bonza2
Employees Worked With
February 21, 2026
This was the best car buying experience I’ve ever had. Robby was great and very accommodating, and Todd made sure I was taken care of! I highly recommend this dealership! Robby was great and very accommodating, and Todd made sure I was taken care of! I highly recommend this dealership! More
by jtcarlile0
February 20, 2026
Steven was a great help it was a smooth and quick transaction. We plan on buying more vehicles from BigM in the future. transaction. We plan on buying more vehicles from BigM in the future. More
by jsc.relo
Employees Worked With
February 19, 2026
I like the fact that your service department is clean, neat and all the people are extremely nice neat and all the people are extremely nice More
by cdowell1955
Employees Worked With
February 18, 2026
Sadly, this is the worst vehicle buying and service experience of my life. The truck I bought is a 24 Silverado trail boss and it's been riddled with computer gremlins effecting the infotainment and da experience of my life. The truck I bought is a 24 Silverado trail boss and it's been riddled with computer gremlins effecting the infotainment and dash displays (among other things) since the day I took it home with 9 miles on it. BigM and GM have both spent their time blaming the other and ultimately washing their hands of it. I mean, they got my money already. Why would they care? Furthermore, I've paid for service several times that includes tire rotation and they almost never do the rotation and certainly never do it properly. (Herb Jones doesn't rotate correctly either) I WILL NEVER BUY ANOTHER GM PRODUCT Signed, Not a male Karen More
by beefstew44
Employees Worked With
Other Employees :
I'm not head hunting. This is a general review. There's plenty of blame to go around.
February 16, 2026
Top Tier customer service! Friendly and knowledgeable staff. Thus is my 2nd purchase from them. The finance staff, my salesman Noah, the Managers Josh & Justin all together mad Friendly and knowledgeable staff. Thus is my 2nd purchase from them. The finance staff, my salesman Noah, the Managers Josh & Justin all together made this a wonderful experience. Highly recommend them . Ask for Noah, you will not be sorry. More
by StevenStrange
February 09, 2026
Friendly staff and professional, clean facilities, keeps you updated while waiting for your vehicle. Always enjoy the coffee. you updated while waiting for your vehicle. Always enjoy the coffee. More
by bobbybagshaw1
Employees Worked With
