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Big Star Cadillac
Friendswood, TX
1,976 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,976 reviews
April 10, 2015
good experience Super good service nice place to buy a Cadillac much better than Mercedes everyone was very friendly the staff has very good knowledge of Cadillac car Super good service nice place to buy a Cadillac much better than Mercedes everyone was very friendly the staff has very good knowledge of Cadillac cars I always buy Mercedes may I will be hooked on caddys ?? More
by duniya62
Employees Worked With
zzLydia zzIbarra
Helpful March 30, 2015
Great Salesman Would definitely go see this saleman again... George Clark is a wonderful, no-haggle salesman. I went into the dealership knowing what I wanted and Would definitely go see this saleman again... George Clark is a wonderful, no-haggle salesman. I went into the dealership knowing what I wanted and did not have to shop or compare. This salesman wants to sell you a car, but he doesn't pressure you to buy something or try to sell all the extras that you don't want. Much appreciation for a pleasant new car buying experience. More
by CherylD
Employees Worked With
zzGeorge zzClark
March 30, 2015
Ron Carter Sets the Bar Had a great experience at Ron Carter Cadillac with Dalilah the internet sales manager, and Jimmy Mauricio, the Sales Manager. Both really respected m Had a great experience at Ron Carter Cadillac with Dalilah the internet sales manager, and Jimmy Mauricio, the Sales Manager. Both really respected my time and schedule. Dalilah did a first class job. She was very responsive, prompt, professional and pleasant to work with. And, my dealings with Jimmy were very straightforward. I recommend that anyone looking for a new Cadillac should contact Ron Carter and ask for Dalilah first. More
by Matt M
Employees Worked With
zzJimmy zzMauricio, zzDalilah zzPereznegron
March 30, 2015
When only the best will do!!!! When it came to buying my new car, Dalilah was super pleasant, helpful, knowledgeable, accommodating and made my car buying experience a great one! Da When it came to buying my new car, Dalilah was super pleasant, helpful, knowledgeable, accommodating and made my car buying experience a great one! Dalilah delivered exactly what was negotiated. Quality car, great price and the personal attention that everyone loves! :) This is my second Cadillac purchase from Ron Carter and plan on coming back for my next! I would definitely recommend Ron Carter Cadillac - and Dalilah, to my family and friends looking for a new car! More
by gprecella
Employees Worked With
zzJimmy zzMauricio, zzDalilah zzPereznegron
March 29, 2015
The most wonderful experience with RON CARTER HYUNDAI Me and my wife recently bought a 2015 Sante Fe Sport from Ron Carter, Clearlake. The sales person, Mo Shurafa was outstanding. He was very down to ea Me and my wife recently bought a 2015 Sante Fe Sport from Ron Carter, Clearlake. The sales person, Mo Shurafa was outstanding. He was very down to earth, respectful, honest and was very helpful through the whole process. The customer service was superb. Mo is also highly knowledgeable sales person and he worked hard to get me a great deal with additional packages for the car. The Santa Fe Sports drives great with high gas mileage. We are very happy and would like to recommend Moe and Ron Carter for your next Hyundai purchase!!!!!! And the last after completing the purchase they took me to Money grab booth which was amazing.... . More
by Nitin
Employees Worked With
Mo Shurafa
March 20, 2015
Shockingly Inept The dealership had an XLS listed at a fantastic price. I called, spoke with Laurie and she said they still had the car. I wanted to pay cash but didn' The dealership had an XLS listed at a fantastic price. I called, spoke with Laurie and she said they still had the car. I wanted to pay cash but didn't have enough in my checking acct so I cashed in a cd when I got off the phone--before maturity and was penalized--but I thought the deal good enough to warrant the loss. My 90 year old mother with Alzheimer's lives with me and I had to arrange for someone to stay with her while I went to buy the car. When I got the dealership I was informed after about 45 minutes that the car was not there and had been sold. I informed the salesman (Michael Williams) that it was plain that I was wasting my time and left. He caught me at my car and assured me they could offer me a similar deal on another car. After about another 30 minutes a man who identified himself as the general sales manager (I believe Jimmy Mauricio) announced that he was now on the case (insinuating all would now be well). His idea of a similar deal was one in which I was to pay over $10,000 more than the price for the car I came to buy. In other words, a gang of jokers. More
by Sickened by Ron
March 20, 2015
i had a great experience a Ron Carter I had great time with my sales person and he helped me get the best deal possible with as little stress and time as possible. I had great time with my sales person and he helped me get the best deal possible with as little stress and time as possible. More
by bird
Employees Worked With
mo
March 11, 2015
Great Experience! George was great helping my parents with the purchase of their new XTS! Very straight forward with no surprises on pricing, which was great and made George was great helping my parents with the purchase of their new XTS! Very straight forward with no surprises on pricing, which was great and made the transaction quick and simple. George was very thorough and patient when walking through the features of the car with my parents. Would definitely recommend George and Ron Carter for your next Cadillac purchase! More
by Caddy1
Employees Worked With
Kelly Wilson, zzGeorge zzClark
March 09, 2015
EXCEPTIONAL CUSTOMER SERVICE!!! This is the second time we have purchased a vehicle from Mark and Jimmy and once again they provided EXCEPTIONAL customer experience!!! From start to This is the second time we have purchased a vehicle from Mark and Jimmy and once again they provided EXCEPTIONAL customer experience!!! From start to finish you are treated with respect and they make the entire process stress free and simple. When you buy a car from them you will get honest communication with no games. We will definitely be back again!!! More
by Carolinem
March 06, 2015
One in a million I must say I was so surprised to find such pleasant people at this Dealership. I went to baytown just looking I received a new sales person that was t I must say I was so surprised to find such pleasant people at this Dealership. I went to baytown just looking I received a new sales person that was there for two days,brought wrong keys to the vehicle I wanted to see. I left the lot and never looked back. I feel I met a Godly, honest, person that made me feel as if I walked up to a family member or someone I have know all my life. Lydia immediately started trying to help me get what I wanted and the price to fit my budget. I had no idea I would leave with the SRX as I wanted. Most of all the whole dealership kept my father and a friend comfortable the time it took to close the deal. I would recommend to anyone that's buying a new car.....Ron Carter Cadillac. You can even say Debra Seals sent you.Be sure to ask for Lydia Ibarra . More
by Adiva2see
Employees Worked With
zzLydia zzIbarra
