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Big Star Cadillac
Friendswood, TX
1,975 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,975 reviews
December 29, 2012
Clint Conley our sales rep was awsome! Took the time and effort and listened to our needs/wants! Very patient with great explaining and working with us to make the right deal! I would recommend this sales effort and listened to our needs/wants! Very patient with great explaining and working with us to make the right deal! I would recommend this sales associate for anyone making such a major purchase as buying a vehicle. Ask and you shall receive! Great Job Mr. Clint Conley and the Ron Carter Staff! More
by annwilli
Employees Worked With
Clint Conley, zzClint zzConley
Helpful December 28, 2012
My husband and I were shopping different makes/models of SUVs, and we dread car shopping. Clint greeted us and was not the typical pushy salesperson. He was knowledgeable about answering my questions, and SUVs, and we dread car shopping. Clint greeted us and was not the typical pushy salesperson. He was knowledgeable about answering my questions, and I had many! We were able to test drive the car and Clint went along for the ride. We listened for any road noise and the sound of the engine. Clint did not constantly chat about all the features like some salespeople do. As we asked questions, he kindly elaborated on the different options available. We returned a few weeks later and purchased a 2013 Cadillac SRX. Clint returned my phone calls promptly and even sent me pictures of the car with the new rims after they installed them. I even asked again about the Michelin tires and he could have said, Yes, they are on the vehicle, but quickly snapped a picture and sent that to me as well while I was at work. We arrived at the dealership late in the evening, but he still reviewed the many features of our new purchase. He also preset some of my options per my request and said to call if I forget or have any additional questions. If you are looking to purchase a new vehicle, please go visit and ask for Clint Conley. Thank you. More
by birdt3
Employees Worked With
zzClint zzConley
December 23, 2012
Michael Rideaux was very friendly and profesional as was all the folks we came in contact with at dealership in buying our car. This is our second vehicle purchase from Ron Carter Cadillac. all the folks we came in contact with at dealership in buying our car. This is our second vehicle purchase from Ron Carter Cadillac. More
by welchcr
Employees Worked With
Michael Rideaux, zzMike zzRideaux
December 23, 2012
This was one of the best experiences I have had buying a car. Gary made it fun and very informative. He seem to have all the answers explained and took his time. I will go back to Gary again. car. Gary made it fun and very informative. He seem to have all the answers explained and took his time. I will go back to Gary again. More
by Renee posey
December 22, 2012
From the minute we walked in the door, George had our attention! He was an awesome salesman. Very knowledgeable about Cadillacs, no hard-sell, couldn't do enough to make us happy. Not just the sale, attention! He was an awesome salesman. Very knowledgeable about Cadillacs, no hard-sell, couldn't do enough to make us happy. Not just the sale, but he's been excellent on the follow-up after we purchased the SRX as well. Highly recommend George! More
by lking29
Employees Worked With
zzGeorge zzClark
December 21, 2012
Great Experience!! I enjoyed working with George Clark. He made it very pleasant and easy!!! I would recommend this dealership to my family and friends!! He made it very pleasant and easy!!! I would recommend this dealership to my family and friends!! More
by Lauralaw
Employees Worked With
zzGeorge zzClark
December 20, 2012
Superior dealership requires superior customer service, time, energy, patience, courtesy and Ron Carter will make sure you are a happy superior customer with your purchase. time, energy, patience, courtesy and Ron Carter will make sure you are a happy superior customer with your purchase. More
by Marton
Employees Worked With
zzMike zzRideaux
December 19, 2012
OVERALL A PRETTY GOOD EXPERIENCE. ALTHOUGH I WOULD LIKE A BETTER PRICE AS MOST PEOPLE WILL TRY TO GET THE BEST BANG FOR THEIR BUCK. BETTER PRICE AS MOST PEOPLE WILL TRY TO GET THE BEST BANG FOR THEIR BUCK. More
by TTYLTHANH
Employees Worked With
Julio Zavala, zzJulio zzZavala
December 18, 2012
George Clark is the most pleasant salesman I have ever dealt with when purchasing a new vehicle. He was patient,and understanding, not pushy, and listened to what I wanted in a vehicle. I can say I have n dealt with when purchasing a new vehicle. He was patient,and understanding, not pushy, and listened to what I wanted in a vehicle. I can say I have never said that about a saleman ever. He was very patient and worked with me on the purchase of my first Cadillac. Thanks, George. More
by margie101
Employees Worked With
zzGeorge zzClark
December 18, 2012
Had an outstanding buying experience. Mr.Clark was more than helpful and very friendly. I will definitely be recommending him to everyone I know and I'm thankful for all the knowledge and information he pr than helpful and very friendly. I will definitely be recommending him to everyone I know and I'm thankful for all the knowledge and information he provided. Great guy! More
by Mjackson91
Employees Worked With
George Clark, zzGeorge zzClark
