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Big Star Cadillac

Friendswood, TX

4.7
3,000 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 3,000 reviews

August 02, 2015

Great buying experience of SRX with George Clark When we first came to this dealer to meet George for test drive. He is so nice and did not put any pressure on you to buy the car. He just professiona More

by terrynana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzGeorge zzClark
Aug 03, 2015 -

Big Star Cadillac responded

Thank you for your 5-star review! We are so pleased to hear that George was able to help you with your car buying process. We truly appreciate your business and look forward to seeing you the next time you need any car maintenance needs!

July 26, 2015

ABSOLUTELY THE BEST SERVICE EVER!!! I live in Katy. I called Jimmy to see if he could work a deal with me on the phone since the dealership was so far away. It takes over an hour to ge More

by Jenny Gavranovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzJimmy zzMauricio, zzLydia zzIbarra
Aug 03, 2015 -

Big Star Cadillac responded

Thank you for your comments and for taking the time to share your recent car shopping experience with us. We're happy to hear Jimmy and the rest of the Ron Carter team was able to help you find what you were looking for with us. Congratulations on your new Cadillac and we look forward to serving you again the next time you need us. Until then, happy driving and welcome to the Ron Carter Cadillac family.

July 21, 2015

Slippin' Jimmy-Character Matters You don't keep repeat customer's by changing numbers from one day to the next on same car. Integrity and Customer Service creates referrals. Buyers a More

by helen.castillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 03, 2015 -

Big Star Cadillac responded

Thank you for your feedback. We're sorry to hear you did not enjoy your experience.

July 21, 2015

My 1st but not my last. After submitting an online inquiry I quickly received a call from Dalilah about my inquiry. She was very knowledgable and invited me to the dealership More

by Caddylove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzJimmy zzMauricio, zzDalilah zzPereznegron, zzLydia zzIbarra
Aug 03, 2015 -

Big Star Cadillac responded

Thank you for your kind words and for taking the time to share your recent car shopping experience with us. We're happy to hear you were able to find what you were looking for with us. Congratulations on your new ATS! We know you'll be enjoying your new Cadillac for a long time and we look forward to providing you with more exceptional car shopping experiences the next time you're in the market. Until then, happy driving and welcome to the Ron Carter Cadillac family.

July 17, 2015

Dream Car I have bought 3 cars previously and really dreaded it when my wife had been asking for a new car. She had always wanted a Cadillac and after dragging More

by mjbrownlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzGeorge zzClark
Aug 03, 2015 -

Big Star Cadillac responded

Thank you for your kind review. We're very proud of the hard work George and the rest of the Ron Carter Cadillac team puts into providing our customers with the best vehicle shopping experience in the industry. Congratulations to you and your wife. We know you both will be enjoying riding in luxurious comfort for many years to come and we look forward to providing you with more exceptional customer service the next time you need us. Until then, happy driving and welcome to the Ron Carter family.

July 13, 2015

It was wonderful! Amy and June could not have been more helpful. They were friendly and thoughtful through the entire process. The price was right and the car is beau More

by sandigr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Barron, zzAmie zzGulli
Aug 03, 2015 -

Big Star Cadillac responded

Thank you for your comments. We're happy to hear Amy and June were able to provide you with an exceptional vehicle shopping experience and that you were able to find what you were looking for with us. Congratulations on your new Cadillac and we hope to see you again the next time you're in the market for a new or quality pre-owned vehicle. Until then, happy driving and welcome to the Ron Carter Cadillac family.

July 10, 2015

It was great like no other car buying experience Because I was completely satisfied with our salesman if not for him we probably would not have bought the Escalade at that time we buy a vehicle every More

by Jillreid1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzGeorge zzClark
Aug 03, 2015 -

Big Star Cadillac responded

Thank you for your kind comments and for choosing to stop by our showroom. We sincerely appreciate your business and could not be happier to hear you were able to find your next vehicle with us. Congratulations on your new Escalade (an excellent choice, btw!). We know you'll be enjoying riding in comfort and style for many years to come and we look forward to meeting any future automotive sales or service needs you may have. Until then, enjoy your new Cadillac and welcome to the Ron Carter Cadillac family.

July 03, 2015

Good dealings with George! We walked into Ron Carter Cadillac not sure if we wanted to get a Cadillac or stay with Lexus. We enjoyed our experience with George and got a Cadill More

by Bambi
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzGeorge zzClark
Aug 03, 2015 -

Big Star Cadillac responded

Congratulations on your new Cadillac, Bambi. We're thrilled to hear you were able to find what you were looking for with us and that George was able to provide you with exceptional customer service. We know you'll be riding in luxurious comfort for many years to come and we look forward to meeting any future Cadillac sales or service needs you may have the next time you need us. Until then, enjoy your ride and welcome to the Ron Carter Cadillac family.

June 30, 2015

George is the absolute best car salesman ever! I really enjoyed dealing with George and his easy going manner. There was never any pressure during the sale and he found us the exact car we wanted More

by Nan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzGeorge zzClark
Aug 03, 2015 -

Big Star Cadillac responded

Thank you for your comments and for taking the time to share your recent vehicle shopping experience with us. We couldn't be happier to hear you were able to find what you were looking for with us including exceptional customer service from George and the rest of the Ron Carter Cadillac team. We know you'll be enjoying your new Cadillac for many years to come and we look forward to meeting any future Cadillac sales or service needs the next time you're in the market. Until then, enjoy your luxurious ride and welcome to the Ron Carter Cadillac family.

June 29, 2015

Pleasant experience with Mr. George Clark We were very pleased with our experience with this dealership. Mr. Clark and the staff treated us with respect and a cheerfulness that made us feel w More

by Buelow,Shirley1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzGeorge zzClark
Aug 03, 2015 -

Big Star Cadillac responded

Thank you for your comments and for taking the time to share your recent vehicle shopping experience with us. We sincerely appreciate you choosing to stop by our showroom and could not be happier to hear George and the rest of the Ron Carter Cadillac team were able to help you find what you were looking for with us. Congratulations on your new Cadillac. We know you will be riding in luxurious comfort for many years to come and we look forward to meeting any future automotive sales or service needs you or your friends and family may have. Until then, enjoy your new Cadillac and welcome to the Ron Carter family.

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