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Big Star Cadillac
Friendswood, TX
3,043 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,043 reviews
August 18, 2014
George Clark made leasing my new ATS fun and easy I told George exactly what I wanted and what I wanted to pay and he made it happen. He even called me the next day to make sure everything was going g I told George exactly what I wanted and what I wanted to pay and he made it happen. He even called me the next day to make sure everything was going great and to see if I had any questions. It was the easiest car buying experience I've ever had. Thanks George! More
by Cecie Huddleston
Employees Worked With
zzGeorge zzClark
August 18, 2014
Very good dealer Ms Amie Gulie-Jackson is a wonderful sales woman. She is courteous, knowledgable, and friendly. She is willing to work with you on negotiation. I did Ms Amie Gulie-Jackson is a wonderful sales woman. She is courteous, knowledgable, and friendly. She is willing to work with you on negotiation. I did feel a bit pressured at first but that is to expect from a sales person. They out-matched what I was offered at Sewell Caddy and gave me a great deal on a loaner Caddy ATS Premium 3.6L. Tip: get your trade-in appraised at Carmax first before negotiating your trade-in. They will low-ball you. I did lots of test-drive and price negotiating with other local Caddy before coming to Ron Carter and requested for price match. They are willing to lower the price for loaner in mid August because next year loaners will be rolled out in September. Loaner gives you best deal because it's practically brand new wih couple thousand miles and at least $9k off msrp plus GM incentives. Dont forget to shop around for financing b4 negotiating on apr. They low-balled me again on my finance but finally decided to match what I was offered from my bank. Their finance and sales dept are not well-communicated since the finance manager initially refused to give me the apr that the sales manager agreed to. Threaten to leave and go with your bank offer (with proof, of course) and they will back down. Overall great experience. More
by quaraong
Employees Worked With
August 17, 2014
Sales Diana was excellent and provide a great purchase experience! She took time and showed me all the wonderful new features in my 2015 Escalade. Great ser Diana was excellent and provide a great purchase experience! She took time and showed me all the wonderful new features in my 2015 Escalade. Great service!! More
by 3sixtymusic
Employees Worked With
zzDiana zzOrendorff
August 16, 2014
Awesome customer service My husband and I walk to the door and we were greeted by sales consultant Michael Bell. He was very helpful and courteous. He allowed us to browse and My husband and I walk to the door and we were greeted by sales consultant Michael Bell. He was very helpful and courteous. He allowed us to browse and didn't pressure us at all. He explained the mechanics and offered us a deal we couldn't resist. The whole experience was enjoyable. Everyone at the dealership was very friendly. I would definitely refer others. More
by Lizmc07
Employees Worked With
zzMike zzBell
August 14, 2014
Great place to buy a car If I live long enough to buy another car I hope Derek is still working there because I will ask for him. I have bought many cars over the years and I If I live long enough to buy another car I hope Derek is still working there because I will ask for him. I have bought many cars over the years and I can truthfully say Derek was the best person I have ever dealt with. He was not a pushy salesman, he brought us the car to look at and pretty much let the car sell itself. I think we got a great deal on a great car. My wife wanted another Cadillac and he showed her the perfect one. More
by krusie1
Employees Worked With
zzDerek zzKleinschmidt
August 14, 2014
Great experience Ron Carter did anything and everything to make sure we were satisfied. Everyone was pleasant. Everyone was helpful. They made sure we were comforta Ron Carter did anything and everything to make sure we were satisfied. Everyone was pleasant. Everyone was helpful. They made sure we were comfortable during the long process of buying a car. More
by nora.d.pike
Employees Worked With
Veronica hewitt
August 13, 2014
New ar purhase experiene This was our second experience purchasing a car at Ron Carter Cadillac and our second CTS. Mark Mauricio and Jimmy Mauricio were very professional a This was our second experience purchasing a car at Ron Carter Cadillac and our second CTS. Mark Mauricio and Jimmy Mauricio were very professional and worked hard to meet our needs and make us happy. Once again we can say Ron Carter provides superior customer service and treated us with respect and appreciation.. They made it a point to thank us for our business and loyalty and made us feel special. They also followed up with calls after the purchase. The day after we purchased the car we got an OnStar email alerting us to 3 recall issues and the service department scheduled an appointment quickly. Lisa from the service department also called to ask if there were any other issues that we wanted attended to when we brought the car in for the recalls. We feel assured that any concerns we may have will always be expedited to our satisfaction. We love our new CTS More
by joglas
Employees Worked With
Other Employees :
June Baron in finance was fabulous. Someone named Lisa called on behalf of our service advisor to ask if any other issues need to be addressed when we bring it in for the recalls., zzJimmy zzMauricio
August 13, 2014
Great experience buying our new cadillac. The team at Ron Carter made the entire car buying experience so easy. Amie was very friendly and extremely helpful. I look forward to continuing to The team at Ron Carter made the entire car buying experience so easy. Amie was very friendly and extremely helpful. I look forward to continuing to do business with RonCarter in the future. More
by Heatherfl05
Employees Worked With
August 09, 2014
George Clark, the salesman, was fabulous. We had the best salesman we have ever had when purchasing a car. He treats you like a friend and does everything to make you pleased. He is definatel We had the best salesman we have ever had when purchasing a car. He treats you like a friend and does everything to make you pleased. He is definately an asset to Ron Carter and Cadillac. I would refer anyone to George Clark whom is buying a new Cadillac. More
by kaykayl123
Employees Worked With
zzGeorge zzClark
August 07, 2014
in and out with the perfect car I was treated like I was the only customer there. My sales team worked on everything for me while I was at work and when I got off, I came to get my n I was treated like I was the only customer there. My sales team worked on everything for me while I was at work and when I got off, I came to get my new car! Awesome customer service and great deal on the vehicle. Thanks so much, I will be back More
by Leslie Hanhart
Employees Worked With
Lupe Pena
