Big Star Cadillac - Service Center

Ansley has always taken care of me in a professional manner and she keeps me abreast of what is going on with my vehicle. The service this last time was fast and l was up and running again. I appreciate manner and she keeps me abreast of what is going on with my vehicle. The service this last time was fast and l was up and running again. I appreciate that. More

Jason Ramsland Went over and beyond to help our daughter get into her Honda pilot. There was some issues with the headlight and he put her in a loaner twice because there was some problems. He sent it to Ho get into her Honda pilot. There was some issues with the headlight and he put her in a loaner twice because there was some problems. He sent it to Honda and they replaced the headlight. Best experience we have had so far with a dealership. Hopefully we will have the pleasure of working with Jason again in the future. More

Friendly and professional. Car detailed was an added plus. I would have preferred a loaner a lot sooner. Car detailed was an added plus. I would have preferred a loaner a lot sooner. More

Easy, quick and efficient. Ainsley is great. She recognized me smiled and greeted me. Reviewed my scheduled services and then moved to get them done..Perfect! However the othe Ainsley is great. She recognized me smiled and greeted me. Reviewed my scheduled services and then moved to get them done..Perfect! However the other service agents looked grouchy and did not smile nor say good morning when I entered shortly before my appt at 7:45am. More

Always a pleasant experience with the maintenance team. Ainsley has always been on top of things! Ainsley has always been on top of things! More

Dealing with Big Star Cadillac is always easy. I’m very satisfied with the service. Ainsley is always pleasant to deal with. I’m very satisfied with the service. Ainsley is always pleasant to deal with. More

Jose is knowledgeable and trustworthy. Very courteous and helpful. I’m sure he’s a real asset for your team! Keep up the great work!! Very courteous and helpful. I’m sure he’s a real asset for your team! Keep up the great work!! More

Exemplary service department, and Bobby Miller’s customer service consistently goes the extra mile! He’s a keeper! service consistently goes the extra mile! He’s a keeper! More

The dealership is wonderful the service department is great just wish they would not take all day when doing oil change. great just wish they would not take all day when doing oil change. More

So far, I have had a good experience with Big Star. If Big Star can provide me a vehicle when NEEDED,, everything is good. In addition to my Service Agent Lee, he is AWESOME. Thank you and Happy N If Big Star can provide me a vehicle when NEEDED,, everything is good. In addition to my Service Agent Lee, he is AWESOME. Thank you and Happy New Year to all! More