Big Star Cadillac - Service Center

Bobby is a true professional. Always greets me with a smile and acknowledges my name. As long as I drive a Cadillac, I will always see Bobby for service! Always greets me with a smile and acknowledges my name. As long as I drive a Cadillac, I will always see Bobby for service! More

You could improve on your shuttle service by extending the time frame for available service the time frame for available service More

Great customer service from Ainsley, always kept in touch with me, and with my warranty company. Ainsley strives to go the extra mile for her customers! with me, and with my warranty company. Ainsley strives to go the extra mile for her customers! More

Easy to work with. Working with Ainsley at the car dealership was a fantastic experience—professional, friendly, and genuinely helpful throughout the entire process. He Working with Ainsley at the car dealership was a fantastic experience—professional, friendly, and genuinely helpful throughout the entire process. Her knowledge and attention to detail made everything smooth and stress-free. More

We always enjoy the friendly service and help that Albert gives. I wouldn't go anywhere else. gives. I wouldn't go anywhere else. More

I moved here from Chicago and Big Star was the first place I took my car for service. They were professional and friendly and I quickly became loyal to them. I had transmission problems and I took it place I took my car for service. They were professional and friendly and I quickly became loyal to them. I had transmission problems and I took it in. Albert Ramirez took time to make sure that my warranty covered the repair and ensured that I had a ride back to work. He called me that day to inform me that the parts were backordered and that he had a loaner for me. I won't take my car to no one else. More

Miss angley Daniel or very professional always took good care of me make sure I was taking care of but the dealership I feel like didn't take care of me when I was trying to buy a new car so I'm very unhapp care of me make sure I was taking care of but the dealership I feel like didn't take care of me when I was trying to buy a new car so I'm very unhappy with them More

There always willing to assist their customers and are professional and efficient. I've been able to get all my issues addressed. professional and efficient. I've been able to get all my issues addressed. More

Totally satisfied with my experience with the dealership! ?? Ainsley did a superb job taking care of me ?? Ainsley did a superb job taking care of me More

Isaiah was great! Great customer service and communication. Fast service and didn't feel like you all were taking advantage Great customer service and communication. Fast service and didn't feel like you all were taking advantage More