Big Star Cadillac - Service Center

Easy to drive in and drop off my car. Albert was very professional and easy to deal with! When my car needed a part that would take several days to come in Albert took care of me and got Albert was very professional and easy to deal with! When my car needed a part that would take several days to come in Albert took care of me and got me a loaner so that I could get to work. I always appreciate getting a freshly hand washed car when I bring in my car to get serviced! That’s always a plus! I have already recommended this dealer for a friend who is looking. Thanks for taking great care of me and my car Albert! 👏 More

I recently had my Cadillac XT5 serviced , Mr Bobby and his team. Mr. Bobby handled everything with professionalism from the time I dropped my vehicle off until I drove away. He made sure I was completely his team. Mr. Bobby handled everything with professionalism from the time I dropped my vehicle off until I drove away. He made sure I was completely at ease. Mr. Bobby even arranged me a driver to drop and pick me up to and from my destination while my vehicle was getting repaired. I really appreciate the service and the care I received at Big Star Cadillac. Thank you a again Mr. Bobby for the exceptional service I received from you and your team. I will be utilizing your service as needed. I am a happy customer! My vehicle is running great!! More

Polite professional service. I didn't have a appointment however they were able to get me taken care of in a timely manner. I didn't have a appointment however they were able to get me taken care of in a timely manner. More

Isiah is always so attentive and great. He is great thank you so much service. He is great thank you so much service. More

The people and the service at Big Star Cadillac are awesome! The leasing process was fast and the people were courteous. Months afterwards, I had my car serviced. The waiting room was also very nice; I awesome! The leasing process was fast and the people were courteous. Months afterwards, I had my car serviced. The waiting room was also very nice; I was able to relax and watch a big screen TV, while I waited. However, the wait was short; I was surprised that my car was finished so soon. They also washed it! I can say that I’m now hooked on Cadillacs. My car is beautiful, sporty, and rides smoothly; so much so that it seems to almost drive itself. I love it! More

Big Star Cadillac is convenient, dependable, clean with an awesome atmosphere.. Mr.Bobby and the entire team make putting your vehicle in the repair shop a breeze. Thank you Friendswood Big Star Cadillac! an awesome atmosphere.. Mr.Bobby and the entire team make putting your vehicle in the repair shop a breeze. Thank you Friendswood Big Star Cadillac! More

Love the new building! Everyone is always so nice and helpful. Easy to get in touch and book appointments Everyone is always so nice and helpful. Easy to get in touch and book appointments More

Great Customer Service! ! Thankfully, my car was fixed within a few days and the loaner was real nice!! ! Thankfully, my car was fixed within a few days and the loaner was real nice!! More

Lee is always courteous and professional. I really enjoyed working with him every time I need to take my car. I really enjoyed working with him every time I need to take my car. More

Albert in service is great every time he makes sure he gives me the best service and Lisa in sales is truly the WUEEN she made the impossible for me with a new lease gives me the best service and Lisa in sales is truly the WUEEN she made the impossible for me with a new lease More