Back

Big Star Cadillac - Service Center

Friendswood, TX

4.7
1,307 Reviews

1,307 Reviews of Big Star Cadillac - Service Center

Sort by
November 03, 2023

Great service. Thank you. Would recommend to others. Good customer service. And very nice... Thanks again More

by yobana.gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 03, 2023

As always my service was perfect! Big Star is professional and accommodating. I would recommend them to anyone wanting to own a Cadillac! More

by D.JOHNSON61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzKarah zzGonzales
Nov 03, 2023 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

November 03, 2023

This dealer has an outstanding team. Our salesman really made it happen for us and there was a lady that gave us a complete tutorial of our car (awesome/never ever experienced that) and More

by THECOMPTONSMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

November 02, 2023

I had a 815 appointment they had me in&out I timely manner & informed me of future service that need to be perform More

by WILLWASH1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 02, 2023

Great service, friendly attentive staff. Fast and you guys were able to fix my sunroof as well. Thankyou! More

by cgld4e25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzJeff zzDial, zzKarah zzGonzales
Nov 03, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 02, 2023

The service team was very friendly and accommodating. Would definitely recommend a friend to them . More

by dpiddy189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 02, 2023

Ainsley always greets me with a smile and a great attitude. Enjoy having like her to assist me with the my car needs. More

by GGPUENTE
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 02, 2023

Fast and easy. Jose helped me with my CT4-V Blackwing. AC got fixed and they cleaned the car without my asking. Really appreciated it. More

by Kevin Coria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 02, 2023

Everyone was very nice and courteous, always got the job done right. A little bit crowded in space due to remodeling. Overall great service. More

by ANHTRAN1338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
Nov 02, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 02, 2023

Good customer service. Fast and frendly service. Give updates about what is being done,very nice person. More

by VAZQUEZMARISELA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

...
82
...