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Big Star Hyundai

Friendswood, TX

4.3
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,694 reviews

December 18, 2023

Very professional and caring. They keep their word and they are on time. They will call a ride for you. Great. More

by DORISHENRY55
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Madison Hartung
Dec 20, 2023 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 17, 2023

Adrian Chaps is an excellent Service Advisor. He has given me great service for 10 years!!! More

by craig t
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 15, 2023

Everyone was friendly. The only thing I can say that it took almost weeks to get my car back More

by MHINOJOSA56
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 15, 2023

The only real complaint I have is that the $250 gift card is actually a discount card. More

by donna.vosefski
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Nick Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement. Gabriel Cruz, General Sales Manager

December 15, 2023

Just to start out saying that the salesman that I was blessed with was truly a great guy. Everyone was friendly. I just love this dealership. More

by tramaine.tyler2018.tt
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mo Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Chairis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzMaria zzCauich, zzHector zzBriseno, zzSam zzCaldwell, zzCelcilia zzGarcia, zzJesus zzCampos, zzBrentley zzChavez, zzBridget zzGutierrez
Dec 15, 2023 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 14, 2023

Sam did a great job helping us. He was patient and understanding to our situation and I could tell he really wanted to help us. I plan to buy from him again. More

by will.collins25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
zzSam zzCaldwell
Dec 14, 2023 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 14, 2023

Attentive & helpful with the service. I appreciate to not push much on extra services that was needed! More

by vicki.e.delao
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
zzBilly zzWilliams
Dec 14, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

December 13, 2023

I like it, people are nice. and help me with the information of my new Hundai Kona. More

by yanetdavila17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
zzValerie zzPaniagua
Dec 14, 2023 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 12, 2023

I love the new look. Madison is always very attentive. I appreciate the video of the inspection on my car. More

by Chsalvrd
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo is the Most attentive Salesman , Madison Hartung
Dec 12, 2023 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 10, 2023

. Love the new place. Very spacious and clean. Service department took care of all my needs. More

by roxrox88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzBilly zzWilliams
Dec 11, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

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