Big Star Hyundai

Big help First time car buyer... Visited this dealership, not really knowing what to expect. My sales rep was very helping and accommodating. During the test d First time car buyer... Visited this dealership, not really knowing what to expect. My sales rep was very helping and accommodating. During the test drive, he was very knowledgeable about the car features. At the end, I walked out with a brand new car! I'm so happy I decided to go here. More

Go see James! I came in with my friend and we worked with James... He was AWESOME to work with and was able to answer all my friends questions. She was able to work I came in with my friend and we worked with James... He was AWESOME to work with and was able to answer all my friends questions. She was able to work with James and purchased her Sante Fe that day. I will be coming to see James when I'm ready to upgrade! More

GREAT DEALERSHIP My experience was great and a very easy process. Everyone was so nice and welcoming. Veronica, David and Roger were awesome they made me very comfort My experience was great and a very easy process. Everyone was so nice and welcoming. Veronica, David and Roger were awesome they made me very comfortable. I will definitely recommend this dealership to my friends and family. More

Amazing Dealership! I have been buying cars for a long time and i have never felt the energy and excitement that i felt when i walked in the dealership.I was greeted by a I have been buying cars for a long time and i have never felt the energy and excitement that i felt when i walked in the dealership.I was greeted by a young lady that offered me something to drink and registered me into the dealership. I worked with Robert Hewitt but the guy that really put everything together was Scott Sanders he made every part of buying from Ron Carter a very good experience. Thanks Scott and to all the Ron Carter crew. .. More

Quick easy deals-- PRELIMINARY REVIEW (updated) Left Ron Carter with a GREAT new vehicle. Our salesman Sosa made us feel at home and managed an awesome deal for us. We also enjoyed complimentary BBQ Left Ron Carter with a GREAT new vehicle. Our salesman Sosa made us feel at home and managed an awesome deal for us. We also enjoyed complimentary BBQ lunch served fresh off the grill, and I still feel like I'm walking on cloud 9 with this amazing car!!-- this was before discovering the lie we were placed in. The day we signed off on the vehicle we had set deal of the amount financed and monthly car note, we agreed, sat down with financing and signed paperwork. I get home and realized I needed a small repair, get the okay to come in only to be set up in a NEW financing meeting with a NEW rate because our deal we had set when we left the dealership was "preliminary"- not once was I notified over the phone that this was the case, not once was I notified that this was a PRELIMINARY DEAL and not one apology. Once I started to back out on the deal I received several phone calls from Sales Management "Chris" stating that the car needed to be returned ASAP or HPD would be notified of vehicle being stolen (this was being told to me after waiting over 4 hrs with a hungry 2 yr old in the lobby) .. when I went back with my husband I told finance the issues and I mentioned how we signed warranty and "sold as is" paperwork a week ahead of the actual "deal" and I found damage in 1 of my new tires and needs replacement, wasn't granted the tire because they feel they already reduced my price enough on the vehicle. Over all, the only thing that kept me here at this dealership was the vehicle. This place is ran by a husband and wife team and finance is thier offspring.. beware of the deals you make and be sure to have everything in writing and copy of. More

RUINED CAR BUYING EXPERIENCE I walked into your dealership at about 4pm on March 14, 2017 knowing exactly what i wanted with a check from my bank prepared to buy a car from your d I walked into your dealership at about 4pm on March 14, 2017 knowing exactly what i wanted with a check from my bank prepared to buy a car from your dealership. I sat at your dealership for 4 hrs before your sales manager finally found the car i wanted at the price i wanted except it didn't have leather seats or tinted windows, which were to be installed the next day. I had a $25,000 check but the check was at my home which was 40 mins away in Baytown. It wàs 9 pm and they were adamant about having the check before they could say that that specific car was mine so they had the salesman, who was actually very pleasant, compared to everyone else i had to deal with, follow me 40 mins to my private residence for me to get the check drive me back to the dealership with the check, and bring me back home. This ended up becoming an 1 1/2 hr journey becauae they obviously didn't trust me to come the next day with the check. When arrived at the dealership at 11pm, only one person was still there and he had me signing incorrect documents. When i asked him about my copies of what i was signing, he said that everything would be sent to my bank. When i returned the next day to get the loaner car given to me until my car was ready, i had to resign all of the papers i signed the day before because it had the wrong vehicle listed on them. Buying a new car is supposed to be an exciting and wonderful experience and other than the fact that i love my new car, Ron Carter RUINED my car buying experience and i would never, ever recommend anyone buy a car at Ron Carter!!!! More

2014 Ford F-150 James help me out find the perfect truck for me last Saturday I really appreciate everything he did for me and my wife. I will definitely be sending h James help me out find the perfect truck for me last Saturday I really appreciate everything he did for me and my wife. I will definitely be sending him my future business. More

Ron Carter Hyundai Fantastic Environment This place is constantly busy but they will take care of you in every way possible to get you driving out in your dream car. Thank you Sosa for making This place is constantly busy but they will take care of you in every way possible to get you driving out in your dream car. Thank you Sosa for making it happen More

Awesome Service Go out and request Thomas Le he does his best to finds you the best deals and go to finance and request Jose he's awesome as well Go out and request Thomas Le he does his best to finds you the best deals and go to finance and request Jose he's awesome as well More

Review of leasing a new car with Ron Carter Hyundai , Cadillac. We were pleased with our purchase. It was a positive expierence overall. It took a bit longer than we anticipated. There was a premonition going on so We were pleased with our purchase. It was a positive expierence overall. It took a bit longer than we anticipated. There was a premonition going on so everyone was very busy. More