Big Star Hyundai

I purchased my first car from Ron Carter Clear Lake. Moe Shurafa is there for the costumer. They helped me get my car at the right price and took care of everything. Shurafa is there for the costumer. They helped me get my car at the right price and took care of everything. More

I decided to visit Ron Carter Hyundai to consider purchasing a new 2013/2014 Hyundai Veloster turbo. Online, the cars are listed for 18k, so I had confidence in Ron Carter to find me the car I wanted purchasing a new 2013/2014 Hyundai Veloster turbo. Online, the cars are listed for 18k, so I had confidence in Ron Carter to find me the car I wanted at a decent price. I filled out an online request to value my trade on the Ron Carter website. I currently drive a 2009 Dodge Ram 1500 4x4 Laramie with all the bells and whistles. The black book trade in value shown on the Ron carter website valued my trade at 22-24k, which is just under fair market value compared to KBB.com and NADAGuides.com. I decided to give it a try anyways since my vehicle is in immaculate condition, and the website listed to give well over black book value on trades. Vanessa contacted my from the online sales department after filling out the form, and asked me to come test drive a new Veloster that same day. She informed me that I would get a $25 shell gas card for making a visit to the dealership and test driving a new car "no questions asked". I visited the dealership that afternoon, and asked for Vanessa by name. They referred me to Sosa, who I had talked to earlier in the day to describe what vehicle I was looking for. Sosa greeted me that afternoon by asking what I was looking for. It took over 20 minutes for him to find the vehicle and put gas in it, even though he told me earlier on the phone that he would have the vehicle ready for an appointment at 5:45. I was slightly annoyed, but I went for a test drive and fell in love with the car. The vehicle was a great blend of all my requirements (cheap, fast, great MPG, and large enough to fit my drum set). I told Sosa that I liked the car, and I was ready to talk finances. He took my keys so that him and the service manager could look over my truck. After 30 minutes of sitting unattended, Sosa came back with some numbers to offer me. He wanted to sell me the car for list price (over 23k), added on another 2300 for mandatory dealer add-ons that I didn't ask to be added to the vehicle, and Ron Carter only valued my trade at 17k. I told him that I would only consider buying the Veloster if they gave me the advertised price, and only if they gave me fair market trade in value for my vehicle. They refused, so I left the dealership. I felt very disrespected when I told them what the fair market value of my truck was, and they asked if anyone had appraised my vehicle "in person". They acted like my Dodge ram was in poor condition, but my Dodge is in immaculate shape. I had my Truck appraised by a different dealership the very next day for 24,000. Ron Carter never once offered the Shell gas card for my test drive, and I didn't push the issue. I tried to call Vanessa the next day to find out what i needed to do in order to receive my Shell gas card, but have gotten no response from the dealership. I would strongly recommend buying your new Hyundai car elsewhere. More

Great place to buy a car, Israel Salazar is THE MAN when it came to getting me in the car I wanted, two weeks later on a Friday night I needed some work done on my car. The service team said it was a seriou it came to getting me in the car I wanted, two weeks later on a Friday night I needed some work done on my car. The service team said it was a serious problem and bring it in on Saturday even though all of the slots were full, and said they would work it in and low and behold 2 hours after I dropped it off I got a call saying it was fixed, as I work a lot and needed it Monday for work I was extremely satisfied on the speed at which my car was returned to me plus a free wash and vacuum! The warmth of this dealership was amazing free water whenever you needed it free food if you wanted it. I was greeted at my car Israel said which do you like? I said that one and he went and got the keys, he was eager to make the sale but was even more eager to show me the respect I feel I deserved. It really is a good place all the way around! More

The staff and facility were very nice, Neither Daniel Schatte or Ralph Mendoza, the wo main salesmen I dealt with, were not pushy or pressuring. They were really informative and helpful. Good about break Schatte or Ralph Mendoza, the wo main salesmen I dealt with, were not pushy or pressuring. They were really informative and helpful. Good about breaking down the price in a way that is easily understood. More

My husband and I researched and test drove many different cars before landing at Ron Carter Clear Lake. From the moment we arrived, we were warmly greeted by Jarred Howard who immediately helped us get into cars before landing at Ron Carter Clear Lake. From the moment we arrived, we were warmly greeted by Jarred Howard who immediately helped us get into the car we would ultimately buy! Jarred introduced us to Veronica Hewitt who was a joy to work with as well. Their combined knowledge and willingness to get us the best deal on the car we wanted, proved very helpful throughout our whole purchasing experience! Their service was professional, their demeanor was always welcoming and their ability to get us what we wanted, at the price we wanted, was unbelievable. We drove away happy customers in a 2014 Sonata Limited and still had money in our pockets because of the great price they got us. We came all the way from Beaumont, and we'd do it again in a heartbeat, because of the amazing customer service we received at Ron Carter! You cannot go wrong by choosing Ron Carter as your dealership! Definitely ask for Jarred and Veronica when you go! More

we came to buy a used car, there we met the sale person Mr. Alexis , he explain the difference between used and new car. He convinced us to buy new Hyundai Tucsan. Now we really excited about our new car. Mr. Alexis , he explain the difference between used and new car. He convinced us to buy new Hyundai Tucsan. Now we really excited about our new car. We really appretiate him. He will be really an asset for your company. More

Ron Carter did a great job of being quick with my credit approval and finding a car for me within the hour of being there. The only thing is I feel they should do a better job of cleaning the cars out, I ha approval and finding a car for me within the hour of being there. The only thing is I feel they should do a better job of cleaning the cars out, I had a black stains on my seats and driver door. More

Vey polite and helpful sales staff, I would feel comfortable referring friends and family to Ron Carter Hyundai - Clear Lake. Gary Crow did not pressure sales. comfortable referring friends and family to Ron Carter Hyundai - Clear Lake. Gary Crow did not pressure sales. More

Our overall experience was much higher than expected. We were very hesitant to shop for a car here but we were wrong! Ralph Mendoza and Daniel Schatte went above and beyond to assist us with our daughters were very hesitant to shop for a car here but we were wrong! Ralph Mendoza and Daniel Schatte went above and beyond to assist us with our daughters purchase of her first car. They made it a very good experience for her. Thank you very much. We will definitely refer friends. More

We had spoken with Alexis several times before we drove the 45 miles down to Ron Carter. He always responded promptly and with the information we needed. Alexis gets a great review because he let us cons the 45 miles down to Ron Carter. He always responded promptly and with the information we needed. Alexis gets a great review because he let us consider the different models we were looking at in our price range. He was cooperative and not pushy at all. He was great to work with. We would recommend him to anyone considering buying a Hyundai. More