
Big Star Hyundai
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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The quality of work is impeccable. Ralph and staff were friendly and customer service was great. Ralph did all he could to meet my expectations. friendly and customer service was great. Ralph did all he could to meet my expectations. More
Julian Carrillo worked for several days to get me the perfect deal for my new Hyundai. He was very knowledgeable of the cars he was selling. perfect deal for my new Hyundai. He was very knowledgeable of the cars he was selling. More
Ron Carter was a big help in getting my first vehicle ever versus going to other dealerships that did not help get me over the hump by purchasing my first vehicle. Thanks to Anthony Merchant helped me o ever versus going to other dealerships that did not help get me over the hump by purchasing my first vehicle. Thanks to Anthony Merchant helped me over and beyond by staying past his usual time of his work day till he got me the vehicle that I wanted. Ron was a huge help and when others say NO Ron Carter will say yes. Appreciate the help Anthony Merchant More
When I first got there he quickly came out to me and asked if I needed help and asked if he could put me in a new car with zero down and low payments and he told me he would do the best he could, then h asked if I needed help and asked if he could put me in a new car with zero down and low payments and he told me he would do the best he could, then he went to show me the cars that interested me, once I found the car I liked we went inside and did the paperwork, and finally he put me in the car with zero down and a decent monthly payment. He was very polite and honest. More
Ron Carter and Veronica Hewitt were awesome to work with--- found the exact car I wanted for a great price! Highly recommend them for your next purchase. with--- found the exact car I wanted for a great price! Highly recommend them for your next purchase. More
I saw the year-end sale listed on Ron Carter's website on New Year's Eve. Unfortunately, I was not able to go that day, so I contacted them through web and obtained a prompt response from Bryan Bi website on New Year's Eve. Unfortunately, I was not able to go that day, so I contacted them through web and obtained a prompt response from Bryan Bittick, the internet sales manager. He informed me that they would open on New Year's Day. Next day we went to the dealership before they were officially open. The sales manager Philip Lam was already there. He asked Willie Drummond, the only sales person there, to help us. After we told Willie what we were looking for, he drove us around the whole lot and finally found one that just came in the day before that was exactly what we were looking for. Willie was knowledgeable and personable. He gave us quite a few good advices. Because the car was so new, it has not been inspected yet. Therefore we could only test drive it in the lot but that was good enough for me. The price negotiation took a few iterations and eventually we came to an agreement. Because the car we bought still needed to be inspected, they gave me a loaner until the new car would be ready in a couple of days. Willie actually dropped me home with the loaner and picked up the trade-in himself. It was a 50-miles drive each way and certainly made my life much easier. One thing I learned is that if you have a question, ask. They are actually very patient and happy to answer any questions. More
Julian is very friendly and personable to his customers. He made me feel right at home and was not pushy. He also called to check on me two weeks after the sell to make I was still pleased with my purchase He made me feel right at home and was not pushy. He also called to check on me two weeks after the sell to make I was still pleased with my purchase. This is my 3rd Cadillac from Ron Carter and I have always been pleased with there dealship. More
Our experience was excellent. Very friendly and low pressure. Would recommend to others. Good incentives. Feel confident about future service to the car. Purchased this car due to good luck with 2007 S pressure. Would recommend to others. Good incentives. Feel confident about future service to the car. Purchased this car due to good luck with 2007 Santa Fe. More
I had been shopping for a specific vehicle for quite a while. James helped me to find the one I needed and made sure that it fit my specific needs. Thank you, James while. James helped me to find the one I needed and made sure that it fit my specific needs. Thank you, James More
I had a great experience from the first step on the lot. The sales man was wonderful, friendly and knowledgeable. I would highly recommend to anyone looking for a car. The sales man was wonderful, friendly and knowledgeable. I would highly recommend to anyone looking for a car. More