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Big Star Hyundai

Friendswood, TX

4.3
6,675 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,675 reviews

August 24, 2024

You don’t answer the phone in service. I asked to have my car looked at for any possible warranty work. You came back, after 8 hours, with a list totaling $2k for all kinds of things inc More

by SGARFIELD819
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Adrian Chapa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

August 23, 2024

The service was good. The value is good but the wait time Even with an appointment is a bit too much. More

by CMGARCIA621
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Can’t remember the employee
Aug 23, 2024 -

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

August 23, 2024

Had a good experience with Kaleb in your service department for car oil change. Service was prompt and well done. More

by knpfalgout
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 23, 2024

Found Big Star very professional and businesslike to work with. My sales contact, Nick Ram was knowledgeable and easy to work with. We got this done quickly and efficiently. And the Ionic 5 Limited is a g More

by REX9
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Nicholas Ram
Aug 23, 2024 -

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 23, 2024

I had the vehicle towed in due to engine failure. Billy was very professional and explained the process to determine cause of the problem. He called me back in a few days and stated the vehicle was More

by montymayor1977
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Recommend Dealer
Yes
Employees Worked With
zzBilly zzWilliams
Aug 23, 2024 -

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 21, 2024

They help me well and let me take the car in the same day thanks alot specially nathin help us well me and my wife to buy a nice truck. More

by a7mdy97
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nathin
Aug 21, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 21, 2024

It was an extremely pleasant experience with the salesman being knowledgeable about the product, and put me in the vehicle I was looking for. I highly recommend this dealership for anyone in the market for a More

by darin.williams13
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jarred and Randol
Aug 21, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 21, 2024

Absolutely fantastic experience with Arin , process was way less scary and easy. Thousand times over will recommend her!!! More

by petree2626
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Arin Robeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Chairis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 20, 2024

The Big Star dealership is the only dealership I bring my 2020 Sonata. I trust them only! Won is the service representative I work with...I only bring my car in for service when he is working that day😀 More

by Sis Mavis
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 19, 2024

They take pretty good care of me every time. I go straight to Juan and it's smooth sailing from there. More

by MICHAELANDERSON658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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