Biggers Mazda

Buying a new car is not something I do often. Consequently I take my time researching, test driving, etc. Two friends were driving the Mazda 6 and were pleased so it was on my list of cars to co Consequently I take my time researching, test driving, etc. Two friends were driving the Mazda 6 and were pleased so it was on my list of cars to consider. I also was looking at the Honda Accord, Hyundai Sonata, Chevy Malibu, Pontiac G6, Saturn Aura, and Ford Fusion. (Granted the Pontiac and Saturn were forced to be much less expensive for consideration.) From the very beginning the Biggers Mazda team made me feel comfortable. Since I work full time plus am active with a charitable organization, my time looking at cars was limited to later in the evening or on Saturdays. The Mazda team was the most accomodating and not intimidating at all. We had several conversations but it was never a high pressure sales atmosphere. For example, when we were talking "numbers" they were very direct and presented numbers. Unlike some of the others that would give me an approximation at best. In fact the Honda dealer wanted me to give them $500 before they would quote the Accord I wanted. Could I have gotten a better price? Who knows? What I do know is that I feel good about my purchase. I was treated with respect. They kept the buying process as a "no pressure" event. I get compliments on the car and I love driving it. After 4 months I have almost 7500 miles on the odometer. I would recommend Biggers Mazda to any of my friends. More

Franco went above and beyond with finding the car I wanted, when I needed it. After being having my previous car totaled in an accident, I needed a new car fast and knew what I was looking for. After wanted, when I needed it. After being having my previous car totaled in an accident, I needed a new car fast and knew what I was looking for. After making arrangements to have a car driven in from Indianapolis, Franco went on his DAY OFF to go get my car so I would have it in time before my rental car coverage ran out. I couldn't believe the quality of service from that act alone. Both my brother and Dad recommended Biggers Mazda to me, and its very apparent why: their customer services goes above and beyond. More

I recently purchased a 2005 Mazda3 from Biggers Mazda and had an absolutely wonderful experience. My sister and her husband highly recommended this dealership after purchasing their CX7 in September 09. Th had an absolutely wonderful experience. My sister and her husband highly recommended this dealership after purchasing their CX7 in September 09. The salesperson that handled my transaction was Brian; I also worked closely with the general manager Ron. I came to Biggers with the intention of leasing a 2011 Mazda3, and was pretty dejected when that fell through. Brian not only didn't allow me to get discouraged, but was able to place me in a car that met all of my needs (style, quality of vehicle, price range etc). My situation was a little unusual compared to the normal car buying experience but Ron did everything possible to make sure I was satisfied and did not give up on me even when I was ready to wash my hands of it. Brian even met me at the dealership when he wasn't working, when I decided to proceed with my purchase. I do not typically write reviews, but such a positive experience with Brian and Ron has moved me to do so. Brian's professionalism & know-how, combined with his friendly, go-getter attitude made me extremely confident in my decision to purchase my car from Biggers. Ron was very hands-on and made sure I was comfortable with my decision, answered any questions I had and carefully walked me through every bit of the process. I will certainly refer family and friends to Biggers Mazda in Elgin. More

Originally, my husband went in to purchase a used Honda. Originally, my husband went in to purchase a used Honda. While we were doing the paperwork I was attracted to a 2010 CR-7 in the showroom. I fell in Originally, my husband went in to purchase a used Honda. While we were doing the paperwork I was attracted to a 2010 CR-7 in the showroom. I fell in love with the car and currently am driving it due to their help in getting me in to it at a payment that was workable for me. I am currently going back to the dealership to purchase my third car from them this month for my daughter. I am purchasing back my trade-in. My decision to go back to them was due to their willingness to help and work work with you. They are the friendliest, most personable dealership on Rte. 19 and are a pleasure to work with. They have not only won my business but won my heart! The best advertising is by mouth and I have done nothing but praise the wonderful Mazda Team on Rte. 19!!! Thank you!!! More

Very good service. People so nice! Chicago Dealers must learn from this mans how to work w/ people. We fill no pressure on as. Every thing go well and easy. We have very good deal an car we buy and trade. learn from this mans how to work w/ people. We fill no pressure on as. Every thing go well and easy. We have very good deal an car we buy and trade. Thank very much Biggers Mazda Elgin Dealers. More

They were willing to do whatever they could to make sure I was happy and left with the car I wanted. Steve is also an awesome mechanic and one of the reasons I will go back to Biggers and no other dealer. I I was happy and left with the car I wanted. Steve is also an awesome mechanic and one of the reasons I will go back to Biggers and no other dealer. I will definitely tell all of my friends and family about the GREAT service at Biggers. More

The process of finding a price which would be satisfactory for both the customer and dealership was short, effective, and fair. Also Marco Palacios covered all details of the operation of the ca satisfactory for both the customer and dealership was short, effective, and fair. Also Marco Palacios covered all details of the operation of the car. It was the only Mazda dealer I visited because I felt they dealt with me fairly and they had the car I was interested in. I compared prices of other dealers on the internet. More

I walked into the dealership and was greeted quickly but with no pressure. Marco was calm and inviting , not hurried and pushy . Bigger's Mazda was the friendliest and most comfortable approach to car buyin with no pressure. Marco was calm and inviting , not hurried and pushy . Bigger's Mazda was the friendliest and most comfortable approach to car buying I have ever had. I purchased three new cars from another dealer over the years and even as a repeat customer , I didn't get the respect I received at Bigger's. From the knowledge of the vehicles , to working to get me exactly which one I wanted , Marco was top notch. Chuck (finance) was fine with me saying I wanted no options or add-ons with my vehicle, he didn't try to persuade me in any way. (I did buy the extended warranty ) As long as Mazda makes vehicles I am interested in I will go back to Biggers Mazda for my next car. I will also tell anyone I know to go there, they will get treated fair and with respect. Biggers Mazda is not just about selling cars, they are about building trust and a relationship with their customers. More

I was so pleased with the honesty and purchase experience with Biggers Mazda. I sent a request to 4 dealers asking for their best price for the Mazda 3. One was nice but their price was way out of line with Biggers Mazda. I sent a request to 4 dealers asking for their best price for the Mazda 3. One was nice but their price was way out of line. 2 were just wanting you to come in so they could put the pressure sale on you and then there was Biggers Mazda. Marco did just as I requested and got back to me right away with their BEST price which was lower than the others. We set a date and time to come in and things went so smoothly. We are die hard Mazda owners and when the time comes will be purchasing our next new Mazda from Biggers. Right after that I referred my sister to another Biggers dealership to purchase her new vehicle. More

We bought a new 2010 Mazda 3 at Biggers last year, and overall, it was a great experience. Marco Palacios was very responsive, offered the best internet quote by almost $400, there were no surprises w overall, it was a great experience. Marco Palacios was very responsive, offered the best internet quote by almost $400, there were no surprises when we arrived at the dealership and he was very low-pressure and supportive throughout the process. I would definitely recommend working with Marco and purchasing a new vehicle from Biggers Mazda. More