Biggers Mazda

Our family just purchased our third Mazda from this dealership. As usual, we have received great service. We have always worked with the same sales consultant: Franco Ruffolo. Overall, it was a very dealership. As usual, we have received great service. We have always worked with the same sales consultant: Franco Ruffolo. Overall, it was a very positive car buying experience. More

Biggers Mazda was great. Marco especially, but everyone we worked with was absolutely fantastic. I attended the Auto Show in Chicago and looked at many different cars. I then went to several dealers and we worked with was absolutely fantastic. I attended the Auto Show in Chicago and looked at many different cars. I then went to several dealers and had many choices. But Biggers Mazda got my business, not only because they had a Mazda that worked for my needs but because they were so friendly and easy to work with. EASY. Yes I said it was easy to work with a car dealer. I know it does not seem possible but at Biggers Mazda it is EASY! More

I had the pleasure of working with Marco Palacios to purchase my first car. His customer service was beyond excellent and he made me feel very comfortable during the whole car buying process. He was ver purchase my first car. His customer service was beyond excellent and he made me feel very comfortable during the whole car buying process. He was very patient with me and welcomed me to try out as many cars as I wanted to make sure that I found the right fit. Marco is extremely knowledgeable about the cars he sells as well as how they compare to others out there. He is very honest and trustworthy and I would encourage anyone who is nervous about the car buying process to visit Marco. He will make you feel at home and work his hardest to find the right car for you! More

CX5 great car, great dealership. Franco and Brian were great! Price very reasonable. Would work with them again. The manager was great too (I hope he shows this to his mother) LOL :) great! Price very reasonable. Would work with them again. The manager was great too (I hope he shows this to his mother) LOL :) More

After having my car totaled in an accident, I went to Biggers Mazda not knowing exactly what I wanted. The salesman was extremely helpful and knowledgeable without being overbearing or pushy. He was unde Biggers Mazda not knowing exactly what I wanted. The salesman was extremely helpful and knowledgeable without being overbearing or pushy. He was understanding and respectful of my time and my situation. He went out of his way to try to find me the vehicle that I wanted and ultimately sold me one that I'm VERY excited about and happy with. The manager was also very personable and respectful and never felt us feel pressured or insignificant. This is the third vehicle that I've bought from Biggers Mazda and fifth from the Biggers family of car dealerships and I've never been disappointed. More

Excellent customer service and attentive to what I wanted. They made sure everything went smoothly and answered each and every question that I needed answered. Brian was excellent in listening to what wanted. They made sure everything went smoothly and answered each and every question that I needed answered. Brian was excellent in listening to what I wanted and making it happen. More

I had a good experience buying my car and this is a dealer I would recommend to someone if they were interested in purchasing a new vehicle. dealer I would recommend to someone if they were interested in purchasing a new vehicle. More

I had a terrific experience at Biggers Mazda with Marco. He was exceptionally friendly and knowledgeable, while not being the least bit pushy. I let them know I was only just beginning my search and was no He was exceptionally friendly and knowledgeable, while not being the least bit pushy. I let them know I was only just beginning my search and was not ready to buy a car that day without doing my due diligence and they understood completely without hassling me. After looking around, I got a great price from Marco and Biggers and they even found me rebates I wouldn't have guessed I qualified for. I really enjoyed the entire experience of my purchase from meeting Marco to the test drive to driving the car off the lot. He made a usually stressful and overwhelming process pain free. Thanks again Marco. More

After an accident left me without a car I needed to find a replacement quickly. On random chance I stopped into Biggers Mazda New Years Eve day and I couldn't be more grateful. A few friends had recommende a replacement quickly. On random chance I stopped into Biggers Mazda New Years Eve day and I couldn't be more grateful. A few friends had recommended I look into Mazda's. I knew nothing about the brand. I walked into Biggers and Brian introduced himself and patiently listened to my story. I was upfront that I was just stopping in to check out the cars and that I wanted to learn more. Brian answered every question and took the time to ask me about my previous car, my likes / dislikes, my driving habits and budget. I returned a few days later to test drive a Mazda 3 they had on the lot. I was still in the middle of processing the loss of my previous car with my insurance company and didn't believe I could buy a new car at the time. Brian explained that they could work with the financing and that I didn't need to wait on the insurance company to replace my car. What a relief. Brian went out of his way to help me feel comfortable with the car and the purchase. I returned a few days later to buy the car. Not only did Brian patiently answer all my questions (and I had a lot of question), ease my worries with purchase he also took care of the rental car I was driving at the time. This was a huge help. The entire process was easy, stress free and actually..... fun. While waiting for the processing to be complete on the car I overheard various conversations of other customers and listened to the staff interact with each other. Every interaction was polite, patient and easy going. I will highly recommend Brian and the entire Biggers staff. More

I’ve been looking to get a new car but didn’t really pursue it in earnest until after Thanksgiving (2013) this year. Pretty much set on a hatch/wagon, so I test drove the usual suspects (VW Golf/GTI, Fo pursue it in earnest until after Thanksgiving (2013) this year. Pretty much set on a hatch/wagon, so I test drove the usual suspects (VW Golf/GTI, Ford Focus, Subie Impreza). The all-new 2014 Mazda3 got my attention so I stopped at Biggers Mazda 12/26 for a test drive. David Domanski was the salesman on the floor who assisted. Didn’t take long to make up my mind, so I followed up with David the next day to get their price on the car. Price he gave was lower than comparables. Went back 12/28, sat down with David (and Glenn, Biggers finance guy) to flesh out trade-in and financing. Got it close enough to pull the trigger, and I was out after a couple of hours with a brand new car! David was easy to work with, pretty straightforward, and no high-pressure sales tactics. Anybody looking to get a Mazda, I highly recommend Biggers at Elgin (and salesman David Domanski). More