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Biggers Mitsubishi

Elgin, IL

4.7
1,573 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,574 reviews

August 09, 2026

Fast, courteous. I felt like I could trust him to honestly service my car. Goodbye More

by joepbug21
Recommend Dealer
Yes
Employees Worked With
Alejandro
Aug 10, 2026 -

Biggers Mitsubishi responded

We Appreciate the Kind Words. Thank you and Have a Great Day.

August 09, 2026

⭐️ 1 star Absolutely terrible experience. We were told this dealership had a rental available, only to find out that wasn’t actually the case. We were also given one estimate of how long ever More

by MCCRAYJESSICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Paluch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Biggers Mitsubishi responded

Hello Jessica, I am sorry to hear about these issues. I will discuss this today with Brian and Ali at our Mitsubishi store. Please accept our apologies and a member of our staff will be contacting you to see how we can regain your trust. Thank you.

August 06, 2026

Service was done in a timely manner The mechanic provided details about my car and work being done More

by arshad1010
Recommend Dealer
Yes
Aug 06, 2026 -

Biggers Mitsubishi responded

Thank you for your 5-star review! We're glad to hear your service was completed in a timely manner and that our technician took the time to explain the work being done and provide details about your vehicle. Keeping our customers informed is an important part of the experience we strive to deliver. We appreciate your feedback and look forward to seeing you again at Biggers Mitsubishi!

August 05, 2026

Being going to the dealership since 2003, and bought two SUVs so far, certainly excellent experience and never go to any other place for service. More

by sameerpj
Recommend Dealer
Yes
Employees Worked With
Jim from new car sales is the only person I remember
Aug 06, 2026 -

Biggers Mitsubishi responded

Thank you for your continued loyalty and for taking the time to share your experience! It means so much to us that you've trusted Biggers Mitsubishi since 2003 and have chosen us for both your vehicle purchases and service over the years. We're grateful for your support and look forward to being here for you for many more miles to come. Thank you for being part of the Biggers family!

August 05, 2026

My experience was great! So easy fast and professional! Rafal was very helpful! He made the car purchase so easy , great sale person! More

by vincentka76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Biggers Mitsubishi responded

Thank you for your wonderful 5-star review! We're thrilled to hear your experience was easy, fast, and professional. Rafal will be delighted to know his helpful approach and dedication made your car-buying process such a positive one. We appreciate your kind words and your trust in Biggers Mitsubishi. Enjoy your new vehicle, and we look forward to seeing you again in the future!

August 05, 2026

It was great and pleasant experience. Very simple, easy and fast! Rafal made it very easy to purchase and choose the right car for me. More

by vincentka76
Recommend Dealer
Yes
Employees Worked With
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafal Sterkowiec
Aug 05, 2026 -

Biggers Mitsubishi responded

Thank you for the fantastic 5-star review! We're so glad to hear your car-buying experience was simple, easy, and fast. It's great to know Rafal helped make the process smooth and guided you to the right vehicle for your needs. We truly appreciate your kind words and your trust in Biggers Mitsubishi. Congratulations on your new car, and we hope you enjoy every mile!

August 04, 2026

Clean, professional Through inspection, resolved our request as needed. Great job by the service team More

by DAVID.P.GIBSON13
Recommend Dealer
Yes
Employees Worked With
Alejandro
Aug 05, 2026 -

Biggers Mitsubishi responded

Thank you for your wonderful 5-star review! We're glad to hear you had a clean, professional experience and that our service team completed a thorough inspection while addressing your concerns. We appreciate your kind words and are happy we could provide the level of care you expected. Thank you for choosing Biggers Mitsubishi, and we look forward to serving you again!

August 04, 2026

Great service in a timely manner Staff is very professional to great care of me. Work was done in a timely manner quicker than I thought which was nice so I could get a about my day. More

by MEMSKI5
Recommend Dealer
Yes
Employees Worked With
Rocco
Aug 05, 2026 -

Biggers Mitsubishi responded

Thank you for the fantastic 5-star review! We're thrilled to hear you received great service and that our team took such good care of you. It's especially rewarding to know we were able to complete your service faster than expected so you could get back to your day. We truly appreciate your support and look forward to seeing you again at Biggers Mitsubishi!

August 04, 2026

It was great. Everybody was friendly and he did a good job on my car. More

by JACKWALKER1759
Recommend Dealer
Yes
Aug 05, 2026 -

Biggers Mitsubishi responded

Thank you for your kind words and for choosing Biggers Mitsubishi! We're so glad to hear you had a great experience and that our team made you feel welcome. It's wonderful to know your vehicle was well taken care of. We truly appreciate your 5-star review and look forward to seeing you again for your next visit!

August 03, 2026

I came into their service department after having intermittent issues with my Mitsubishi SUV and worked with Alex Garcia as my service advisor. He was very accommodating and understanding of my time More

by b_board
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Biggers Mitsubishi responded

Thank you for taking the time to share your experience! We're so glad Alex Garcia was able to provide the understanding, communication, and flexibility you needed while working within your time and budget. It's great to hear he explained the repairs clearly and that our technicians were able to get your Mitsubishi back on the road quickly. We'll be sure to pass along your kind words to Alex and the rest of our service team. We truly appreciate your trust in Biggers Mitsubishi and look forward to helping you again whenever you need us!

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