Biggers Mitsubishi
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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⭐️ 1 star Absolutely terrible experience. We were told this dealership had a rental available, only to find out that wasn’t actually the case. We were also given one estimate of how long ever We were told this dealership had a rental available, only to find out that wasn’t actually the case. We were also given one estimate of how long everything would take, only to have that time repeatedly change. The worst part was how they handled the situation with our infant. After being told we’d be there for much longer than expected, we simply asked for the car keys so our baby could sit safely and comfortably in the car while we finished paying. They refused to give us the keys. So instead of showing even a little understanding toward a family with an infant who had already been inconvenienced by their inaccurate information, they made us sit there and wait without access to our own vehicle. Things happen and delays happen. What’s unacceptable is lying about having a rental, giving customers inaccurate time estimates, and then refusing a completely reasonable request when an infant is involved. Customer service was nonexistent. I would not recommend this dealership and will not be returning. More
Being going to the dealership since 2003, and bought two SUVs so far, certainly excellent experience and never go to any other place for service. SUVs so far, certainly excellent experience and never go to any other place for service. More
My experience was great! So easy fast and professional! Rafal was very helpful! He made the car purchase so easy , great sale person! So easy fast and professional! Rafal was very helpful! He made the car purchase so easy , great sale person! More
It was great and pleasant experience. Very simple, easy and fast! Rafal made it very easy to purchase and choose the right car for me. Very simple, easy and fast! Rafal made it very easy to purchase and choose the right car for me. More
Great service in a timely manner Staff is very professional to great care of me. Work was done in a timely manner quicker than I thought which was nice so I could get a about my day. professional to great care of me. Work was done in a timely manner quicker than I thought which was nice so I could get a about my day. More
I came into their service department after having intermittent issues with my Mitsubishi SUV and worked with Alex Garcia as my service advisor. He was very accommodating and understanding of my time intermittent issues with my Mitsubishi SUV and worked with Alex Garcia as my service advisor. He was very accommodating and understanding of my time and budget constraints that day. When it came to repairs, he explained things to me in a straightforward way as far as what was needed and the mechanics got the work done quickly. Thanks Alex & Biggers service department! More





