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Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,438 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,438 reviews

November 21, 2025

I wish that I wasn't coming in Rip me off with tire rotations that I never ordered What is so complicated of that sentence-Oil change only......Nothing else Someone didn't understand that and put extra More

by BLAGOY.K
Recommend Dealer
No
Employees Worked With
What is the matter?
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Nov 25, 2025 -

Biggers Mitsubishi responded

Hi BLAGOY.K, Thank you for sharing your feedback, and we’re genuinely sorry to hear about the frustration with your recent visit. When you request an oil change only, that should be clearly understood and respected — and we sincerely apologize if a tire rotation was added in error. At Biggers Mitsubishi, we take concerns like this seriously and want to make things right. Please feel free to contact our Service Manager, Mike Giusto, directly at 847-693-3138 so we can review your invoice together and resolve this properly. Your trust means a great deal to us, and we appreciate the opportunity to address this and improve your experience moving forward. Warm regards, The Biggers Mitsubishi Team

November 20, 2025

The intake technician, the mechanics and the secretary were very professional and efficient. They did a great job. More

by VICTORMELADZE
Recommend Dealer
Yes
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad to hear our intake technician, mechanics, and office team provided professional and efficient service. We truly appreciate you choosing Biggers Mitsubishi!

November 20, 2025

Great service always ! ! Friendly people..Jose is an amazing service advisor. He is very nice and polite to talk to. More

by admira0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear you consistently receive great service and that Jose provided such friendly and polite assistance. We truly appreciate you choosing Biggers Mitsubishi!

November 19, 2025

Excellent The service was excellent and i would highly recommend this dealership for any service work More

by bobgraves8
Recommend Dealer
Yes
Employees Worked With
Kurt and Mike
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear you had excellent service and appreciate your recommendation. We truly value your trust in Biggers Mitsubishi!

November 19, 2025

I couldn't understand how my trailing arm bushings were causing such a loud squeaking noise. After further checking, they realize that my rubber shock mounts were rubbing and just needed some silicone spra More

by KB9PKB
Recommend Dealer
Yes
Employees Worked With
Jose and Jack
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad our team took the extra time to identify the real issue and save you from unnecessary costs. We truly appreciate you trusting Biggers Mitsubishi with your vehicle!

November 18, 2025

Mike Was Very Professional, And Showed Me Very Good Courtesy,And Kindness. Care About His Customers, in also myself More

by ESALLY1951
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear that Mike provided professional, courteous, and kind service and truly cares about his customers. We appreciate you choosing Biggers Mitsubishi!

November 17, 2025

The dealership was able to get me on the schedule which was appreciated and Mike G. Answered and explained my maintenance concerns in detail. More

by guygiusto
Recommend Dealer
Yes
Employees Worked With
Mike G.
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad we could get you scheduled quickly and that Mike G. provided detailed explanations for your maintenance concerns. We truly appreciate you choosing Biggers Mitsubishi!

November 16, 2025

Great guys, who identify the problem and fix it correctly Comfortable waiting room and the car gets a bath! More

by JSTROBLE524
Recommend Dealer
Yes
Employees Worked With
Michael. Amazing. I was grumpy when I got there and left laughing
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad our team was able to identify and fix the problem correctly, and that you enjoyed our comfortable waiting room and car wash service. We truly appreciate you choosing Biggers Mitsubishi!

November 16, 2025

Over priced and got ripped off Was ripped off by your unnecessary maintenance and over priced labor prices. More

by JLN0
Recommend Dealer
No
Employees Worked With
Jose
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Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for your feedback. We’re very sorry to hear that you felt your service visit was overpriced and included unnecessary maintenance. This is not the experience we want for our customers. Please contact our service manager directly so we can review your visit, address your concerns, and work toward a resolution.

November 15, 2025

Very transparent, no hidden fees, very easy to work with. No pushy sales tactics, would recommend for sure. More

by jmraupp73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2025 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad to hear you had a transparent and hassle-free experience with no pushy sales tactics. We truly appreciate your recommendation and for choosing Biggers Mitsubishi!

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