Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Joe Graves
Joe Graves at Biggers Mitsubishi

Joe Graves

Sales Manager

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

Contact Me
4.9
96 Reviews
4.9

96 Reviews

Write a Review

96 Reviews of Joe Graves

August 17, 2026

Dealership Rating
Employee Rating

JOSE IS ALWAYS HELPFUL,& PLEASANT TO TALK TO. HE’S A TRUE ASSET TO BIGGERS.DUE TO HIM & MIKE I WILL ONLY USE BIGGERS FOR ANY & ALL SERVICES FOR MY CAR More

by EP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Brian Hess, Tyler Pergrem, Jose Perez, Jim Leichter, Juan Carill

Report | Print
Aug 19, 2026

Biggers Mitsubishi responded

Thank you for the fantastic review! We’re so glad to hear that Jose and Mike consistently provide such helpful and pleasant service. We truly appreciate your loyalty and are honored that you choose Biggers Mitsubishi for all your vehicle’s service needs. We’ll be sure to share your kind words with Jose and Mike! Can't wait to continue helping you for many miles to come!

February 08, 2026

Dealership Rating
Employee Rating

Honest and quick to respond to your questions and needs. Very respectful and knowledgeable staff. More

by Syed Rizvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ali Nauraiz , Darien Ivery

Report | Print
Feb 09, 2026

Biggers Mitsubishi responded

Thank you, Syed! We truly appreciate your kind words and are glad to hear our team—Joe, Darien, and Ali—provided honest, respectful, and responsive service. It means a lot to us that you felt well taken care of. We look forward to serving you again in the future! —The Biggers Mitsubishi Team 🔧🚘

November 29, 2025

Dealership Rating
Employee Rating

David Payne was very honest and straightforward. He has excellent customer service skills and answered all my questions, anything he doubted he got help with. I have definitely recommended him to e More

by edulearn77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Casey , David Payne

Report | Print
Dec 01, 2025

Biggers Mitsubishi responded

Thank you so much for the 5-star review! We’re thrilled to hear that David provided honest, straightforward service and made sure all your questions were answered. Your recommendation truly means a lot to us. We appreciate you choosing Biggers Mitsubishi and look forward to assisting you and anyone you send our way!

November 15, 2025

Dealership Rating
Employee Rating

Very transparent, no hidden fees, very easy to work with. No pushy sales tactics, would recommend for sure. More

by jmraupp73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnold Hernandez

Report | Print
Nov 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad to hear you had a transparent and hassle-free experience with no pushy sales tactics. We truly appreciate your recommendation and for choosing Biggers Mitsubishi!

October 30, 2025

Dealership Rating
Employee Rating

friendly dealership who took there time with me. never felt rushed. overall a good experience More

by dpasquale2177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bicos, David Payne

Report | Print
Nov 29, 2025

Biggers Mitsubishi responded

Thank you for sharing your experience! We’re glad our team took the time to make you feel comfortable and never rushed. We truly appreciate your business and are happy you had a positive experience at Biggers Mitsubishi!

October 23, 2025

Dealership Rating
Employee Rating

G o o d d e a l e e l l a t t e n d e d More

by pvillagomez82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnold Hernandez, Jose Perez , George Bicos, Darien Ivery

Report | Print
Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your feedback! We’re glad to hear you had a positive experience with our team. We appreciate you choosing Biggers Mitsubishi!

October 22, 2025

Dealership Rating
Employee Rating

The dealer and employees were accommodating and transparent in the whole shopping experience and buying process. More

by luke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafal Sterkowiec, Jose Perez , George Bicos, David Payne

Report | Print
Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your feedback! We’re glad to hear our team was accommodating and transparent throughout your shopping and buying experience. We truly appreciate your business and for choosing Biggers Mitsubishi!

October 01, 2025

Dealership Rating
Employee Rating

They were very helpful and knowledgeable about the vehicle I was looking for. They also did a good job of following up before and after the sale. More

by kcutter1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafal Sterkowiec , George Bicos, David Payne

Report | Print
Nov 29, 2025

Biggers Mitsubishi responded

Thank you for sharing your experience! We’re glad our team was helpful and knowledgeable and that our follow-up before and after your sale met your expectations. We truly appreciate your business and for choosing Biggers Mitsubishi!

September 23, 2025

Dealership Rating
Employee Rating

Happy with the consultation and service provided by Mike, surely went above and beyond. Just not happy with the car wash and this is not the first time. My car still had stains and dirt all over. More

by rg4arg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

Report | Print

September 14, 2025

Dealership Rating
Employee Rating

They supported to me anytime and was Outstanding customer services and high quality personal attention. Me and wife felt super comfortable More

by francisco.milano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Casey, Brian Hess, Rafal Sterkowiec, Arnold Hernandez , George Bicos, Darien Ivery, David Payne

Report | Print
1
2
...
10

Dealership Inventory (90 Vehicles)

used 2019 Mitsubishi Outlander Sport car, priced at $13,929
2019 Mitsubishi Outlander Sport
used
Alloy Silver Metallic exterior
Automatic
Four-wheel Drive
$13,929
View Details
used 2018 Subaru WRX car, priced at $23,161
2018 Subaru WRX
used
Pure Red exterior
Manual
All-wheel Drive
$23,161
View Details
used 2017 Ford Explorer car, priced at $20,410
2017 Ford Explorer
used
Ingot Silver exterior
Automatic
Four-wheel Drive
$20,410
View Details
new 2026 Mitsubishi Eclipse Cross car, priced at $35,344
2026 Mitsubishi Eclipse Cross
new
Mercury Gray Metallic exterior
CVT
Four-wheel Drive
$35,344
View Details
used 2020 Chevrolet Traverse car, priced at $24,809
2020 Chevrolet Traverse
used
Silver Ice Metallic exterior
Automatic
All-wheel Drive
$24,809
View Details
used 2021 Jeep Wrangler Unlimited car, priced at $31,410
2021 Jeep Wrangler Unlimited
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$31,410
View Details
View All Inventory