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Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,378 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,378 reviews

December 25, 2025

xxxx you is what I used to say, but now I say good luck with your service manager because if you show me a liar and I will show you a thief More

by Mjsenger0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager, I didn't catch his name but it took days to get the smell of him off me, Jeremy Brennan
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Dec 27, 2025 -

Biggers Mitsubishi responded

Dear Mjsenger0, We’re very sorry to hear about your recent service experience at Biggers Mitsubishi. Your comments are deeply concerning and do not reflect the level of professionalism and respect we expect from our team. To ensure this is addressed appropriately, we’d like to speak with you directly. Please reach out to our Service Director, Roger, at 847-693-3138 at your earliest convenience. He is aware of your review and would like the opportunity to personally discuss what happened and work toward a resolution. We appreciate your feedback and take your concerns seriously as we continue to improve our service. Sincerely, The Biggers Mitsubishi Team

December 24, 2025

I was impressed when received a video of the nest found under my hood, very high tech. You made my experience amazing & worth coming back. The wait was not bad at all. Thanks guys! More

by STEVE282823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Brennan
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Dec 27, 2025 -

Biggers Mitsubishi responded

Thank you so much for the fantastic review! We're thrilled to hear that your experience with us was both impressive and memorable — and that the video of the nest under your hood stood out as a high-tech touch. Our goal is to keep you informed and confident in the care your vehicle receives, and it's great to know we delivered on that. A big shoutout to Michael Giusto, Jose Perez, and Jeremy Brennan for helping make your visit a positive one. We're glad the wait was comfortable and that you felt it was worth the trip — that means a lot to us! We look forward to welcoming you back anytime you need us. Thanks again for choosing Biggers Mitsubishi! Warm regards, The Biggers Mitsubishi Team

December 24, 2025

Solid and professional. They do the job and make sure they cover all the bases. More

by dmozdin.dfp
Recommend Dealer
Yes
Employees Worked With
Chris and Jose
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Dec 27, 2025 -

Biggers Mitsubishi responded

Thank you for the great feedback! We’re glad to hear that you found our service solid and professional — that’s exactly the standard we aim for. Chris and Jose will be happy to know they helped ensure your visit was thorough and well-handled. We truly appreciate your trust in Biggers Mitsubishi and look forward to seeing you again whenever you need us! All the best, The Biggers Mitsubishi Team

December 24, 2025

I had a great experience at this Mitsubishi dealership. The staff was professional, friendly, and very knowledgeable. They took the time to explain everything clearly and made the entire process smooth and More

by rfeliciano432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

Biggers Mitsubishi responded

Thank you so much for your kind words and for sharing your experience with us! We’re thrilled to hear that your vehicle purchase was smooth, stress-free, and supported by a professional and knowledgeable team. A special thanks for mentioning Rafal Sterkowiec — we’ll be sure to pass along your appreciation. We're so glad you're happy with your new Mitsubishi, and we truly value your recommendation. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything you need down the road. All the best, The Biggers Mitsubishi Team

December 23, 2025

Everything was handled well and expeditiously from the time I pulled it to the time I left. More

by Cinders674
Recommend Dealer
Yes
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Dec 27, 2025 -

Biggers Mitsubishi responded

Thank you for your review! We're glad to hear that everything was handled efficiently and to your satisfaction from start to finish. Providing smooth and timely service is always our goal, and it’s great to know we delivered that during your visit. We appreciate your trust in Biggers Mitsubishi and look forward to serving you again in the future! Best regards, The Biggers Mitsubishi Team

December 22, 2025

The service team was knowledgeable in what to do to service my vehicle. The team was helpful in describing what my vehicle needed. More

by JENNIFER_DOMINGO
Recommend Dealer
Yes
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Dec 27, 2025 -

Biggers Mitsubishi responded

Dear Jennifer, Thank you for taking the time to share your experience! We're so glad to hear that our service team provided you with clear, knowledgeable guidance and took the time to explain what your vehicle needed. We pride ourselves on transparency and customer care, and it’s great to know that came through during your visit. We truly appreciate your trust in Biggers Mitsubishi and look forward to assisting you again in the future. Warm regards, The Biggers Mitsubishi Team

December 22, 2025

He kept me updated on the work being done on my vehicle I'm sure I'll try to schedule with him the next week. I have to do sometime in the early new year. More

by daliasuarez6
Recommend Dealer
Yes
Employees Worked With
I don't remember sorry
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Dec 27, 2025 -

Biggers Mitsubishi responded

Thank you for your kind review! We're glad to hear that you felt well-informed throughout your visit — keeping our customers updated every step of the way is a top priority. We’ll be happy to welcome you back in the new year, and we’ll do our best to pair you with the same team member for consistency. If you ever need help scheduling or have any questions, don’t hesitate to reach out. Wishing you a great start to the new year! Warm regards, The Biggers Mitsubishi Team

December 22, 2025

The service was very good, they keep me informed what they doing to my car, service was fast, very friendly people. More

by GLENCABRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2025 -

Biggers Mitsubishi responded

Thank you for the 5-star feedback! We’re pleased to hear that you received fast, friendly service and felt well-informed during your visit. We truly appreciate your trust in our team and look forward to helping you again in the future.

December 21, 2025

Hello each time I've called or came by with my vehicle with a problem the service department has always gave me an appointment or seen me that same day. Never had a problem so far. Tha More

by Shirley Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Brennan
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Dec 29, 2025 -

Biggers Mitsubishi responded

Shirley - Thank you so much for the wonderful 5-star review! We’re glad to hear our service team has been able to take care of you quickly and get your vehicle in when you need it. Providing convenient, dependable service is very important to us, and we truly appreciate your trust and loyalty. We look forward to continuing to serve you — thank you for choosing Biggers Mitsubishi!

December 21, 2025

He show me what i need done and how much it is I appreciate that. More

by PATSYDUNIGAN52
Recommend Dealer
Yes
Employees Worked With
Christian t Delgad
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Dec 29, 2025 -

Biggers Mitsubishi responded

Thank you so much for the 5-star review Patsydunigan52! We’re glad to hear that Christian was able to clearly explain the services and costs — transparency and trust are very important to us. We truly appreciate you choosing Biggers Mitsubishi and look forward to assisting you again whenever you need us!

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