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Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,453 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,453 reviews

March 21, 2026

I had an EXCELLENT EXPERIENCE with Biggers! ! Bryan was very Extremely helpful with my car buying experience, and Jim was also very helpful. Everyone that I came into contact with was great. D More

by morsmith65
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know if my sales rep is on list, Darien Ivery
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Apr 20, 2026 -

Biggers Mitsubishi responded

Thank you so much for your amazing review, morsmith65! We’re thrilled to hear you had an excellent experience with us. Bryan, Jim, and Darren will be especially happy to know their efforts made such a positive impact. It’s great to hear Bryan helped put you at ease and made sure you felt comfortable every step of the way. We’re also glad you appreciated the efficient, straightforward process—we know your time is valuable! Enjoy your new vehicle, and we look forward to seeing you again!

March 21, 2026

Excellent service with JOSE, my car looks like new, short time, , the way wasn’t long, everything perfectly on time! They did and explained job! Excellent, excellent!! More

by silviaroppo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Biggers Mitsubishi responded

Thank you for the positive review.

March 18, 2026

Nathen was curious and very helpful, he called to explain what needed to be repaired and why it didn't start after the battery was charged also what was needed at some point or now if I wanted it replaced al More

by VJANKOW
Recommend Dealer
Yes
Employees Worked With
NATHAN KOLLER in service dept.
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Apr 15, 2026 -

Biggers Mitsubishi responded

Thank you for the positive review.

March 18, 2026

Very professional. Picking up my car Friday! Good deal and a great looking car for sure. More

by RICKSOROKA
Recommend Dealer
Yes
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Apr 15, 2026 -

Biggers Mitsubishi responded

Thank you for the positive review.

March 18, 2026

Dislike the video to explain car service needs. Narrator for video is obnoxious Been having car serviced at Biggers for eight years. This visit by far was totally unlike the good service I norm More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Paluch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Biggers Mitsubishi responded

Thank you for the positive review.

March 18, 2026

Michael was very attentive and took good care of my vehicle. I would recommend Biggers Mitsubishi based on my experience with him More

by david.giusto1
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
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Apr 15, 2026 -

Biggers Mitsubishi responded

Thank you for the positive review.

March 11, 2026

Outstanding. Never had a better experience in car buying. Rafal was very helpful and attentive on my inquiries and competed the transaction efficiently. More

by godisor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2026 -

Biggers Mitsubishi responded

We’re thrilled to hear that this was one of the best car-buying experiences you’ve ever had. Providing a smooth, efficient, and attentive experience is exactly what we aim for, and it’s great to know that Rafal delivered that while helping with your purchase. We’ll be sure to pass along your kind words to him—he’ll really appreciate the recognition. Thank you for choosing Biggers Mitsubishi. We hope you enjoy your vehicle and look forward to assisting you again in the future! 🚗

March 08, 2026

I always find the staff professional and helpful. Services is also prompt and I feel co fident the work was done right. More

by rprez7
Recommend Dealer
Yes
Employees Worked With
Mike Guisto and Jose Perez
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Mar 09, 2026 -

Biggers Mitsubishi responded

We’re glad to hear that you consistently find our team professional, helpful, and prompt. Providing reliable service and making sure our customers feel confident that the work was done right is exactly what we strive for. We’ll be sure to share your feedback with Mike Guisto and Jose Perez—they’ll really appreciate the recognition. Thank you for continuing to trust Biggers Mitsubishi with your vehicle. We truly appreciate your support and look forward to seeing you again at your next service visit! 🚗🔧

March 08, 2026

Everyone is so friendly and thorough. And a thank you to Michael the service director. More

by CHIHAWKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Carill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Biggers Mitsubishi responded

We’re happy to hear that you found our team friendly and thorough during your visit. Providing attentive service and making sure every detail is taken care of is very important to us. We also appreciate the special mention for Michael, our Service Director, along with Juan. We’ll be sure to share your kind words with them—they’ll be glad to know their efforts made a positive impression. Thank you for choosing Biggers Mitsubishi for your service needs. We truly appreciate your support and look forward to seeing you again on your next visit! 🚗🔧

March 07, 2026

Great customer service. Thorough explanation of services needed. Provide in depth information on services completed. More

by SAIMA_310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2026 -

Biggers Mitsubishi responded

We’re glad to hear that you had a great customer service experience and that our team provided a thorough explanation of the services your vehicle needed. Making sure our customers feel informed and confident about the work being done is very important to us. We also appreciate you recognizing Michael Giusto for keeping you updated and providing detailed information about the services completed. We’ll be sure to share your feedback with him. Thank you for choosing Biggers Mitsubishi for your service needs. We look forward to helping you again at your next visit! 🚗🔧

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