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Nate Koller
Nate Koller at Biggers Mitsubishi

Nate Koller

Service Advisor

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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4.7
7 Reviews
4.7

7 Reviews

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7 Reviews of Nate Koller

August 03, 2026

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The staff here are knowledgeable and always focused on helping me keep my vehicle safe for the road. More

by CASSANDRA MALPHON
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Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Juan Carill

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July 31, 2026

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I have brought my Outlander in a few times for the same issue with the navigation system and it still remains not fixed. It seams now one there understands the problem. The last time I brought it in the m More

by lmrayos12
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Recommend Dealer
No
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Aug 01, 2026

Biggers Mitsubishi responded

Thank you for sharing your experience. We're sorry to hear that your navigation system issue has not yet been resolved, especially after multiple visits. We also apologize that we missed the opportunity to speak with you as promised during your last visit. This isn't the level of communication or service we strive to provide. We'd appreciate the chance to learn more about your situation and work toward a resolution. Please reach out to our service manager at your convenience so we can discuss your concerns and do our best to make this right.

July 31, 2026

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I have been taking my Outlander here for years, and the technicians here have always done high quality work quickly! More

by CASSANDRA MALPHON
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Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Juan Carill

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Aug 01, 2026

Biggers Mitsubishi responded

Thank you for your continued trust and loyalty! We're honored that you've chosen Biggers Mitsubishi to care for your Outlander over the years. It's wonderful to hear our technicians consistently provide the high-quality, efficient service you expect. We truly appreciate your 5-star review and look forward to keeping your Outlander running its best for many more miles!

July 30, 2026

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Did all the work necessary, and explained the process professionally. Everything was finished to our satisfaction. More

by KIM
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Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Juan Carill

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Jul 30, 2026

Biggers Mitsubishi responded

Thank you for the 5-star review! We're happy to hear everything was completed to your satisfaction and that our team took the time to explain the process clearly and professionally. We appreciate your trust in Biggers Mitsubishi and look forward to assisting you again whenever you need us.

July 27, 2026

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The employees were helpful throughout the process. They followed up in a timely matter and communicated clearly. More

by LV
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Recommend Dealer
Yes

Other Employees Tagged: Jose Perez, Alex Garcia

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Jul 28, 2026

Biggers Mitsubishi responded

Thank you for the 5-star review! We're glad to hear that our team provided a helpful and smooth experience throughout the process. Clear communication and timely follow-up are important to us, and we're happy to know you felt supported every step of the way. We appreciate you choosing Biggers Mitsubishi and look forward to assisting you again in the future!

June 21, 2026

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Came here for 90,000 miles service with lot of service requirements and all has been perfectly done by the multiple technicians. The amazing part is they have done all in an hr. Wonderful outcome. All are More

by Ajith
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Recommend Dealer
Yes
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Jun 24, 2026

Biggers Mitsubishi responded

Thank you for the fantastic 5-star review! We’re glad to hear your 90,000-mile service was completed thoroughly and efficiently, even with multiple services needed. It’s great to know our technicians were able to get everything done in about an hour while still delivering a wonderful outcome. We truly appreciate your trust in Biggers Mitsubishi and look forward to serving you again for your future maintenance needs!

June 05, 2026

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Excellent service Excellent customer service and technical service took personal care of my issue strongly recommended More

by KARMAN2174
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Recommend Dealer
Yes
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Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

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